Andrew Date: 09-09-2016
Average rating:
- Installation:1
- Service:1
- Quality:1
Don't book there! Claims will be resolved only in court.
The measurers are complete amateurs, they measured my old window and did not take into account the presence of an extension, as a result, they again made a window for me, which needs to be put on an extension. They refused to make new windows without taking into account the addition. It is not required to expand the opening - you just need to make it normal to the full height of the window without any masonry and extensions.
The measurers - Vladimir Ivanov, Evgeny Kirillin - are complete amateurs.
The result - I will write an official claim, they refused to make new windows by phone.
Anna Date: 24-06-2016
Average rating:
- Installation:1
- Service:1
- Quality:1
The next day, a gap formed between the slopes and the frame (5mm) on each side. Installation date 06/16/2016, contract number 1606/0364.
Alexei Date: 17-05-2016
Average rating:
- Installation:1
- Service:1
- Quality:1
Disgusting company! 09/10/2015 a contract was signed for the supply and installation of windows. The price of the contract amounted to 136 thousand rubles. window delivered. The window installation team was supposed to arrive on 10/1/2015, they arrived only on 10/3/2015, no one notified me that they would not arrive, I had to call the company myself and find out from inadequate employees. 3.10.2015 the team found that the connecting elements of the window were not laminated, one bay window was laminated with other colors. Due to the onset of cold weather, I had to build a temporary wall at my own expense so that the batteries would not freeze, because. the old window was removed. 20.10.2015 was getting a new bay window and again with the wrong lamination. I had to agree to the installation of this bay window, because. the cold came. 23.10.2015 one installer arrived, without the necessary tools, self-tapping screws, mounting foam was not enough, he had to help during installation, because. the window was heavy and could fall out into the street, as a result of the installation it was necessary to point out the defects to it, the work of the master was disgusting ... As a result, a window with the wrong lamination was installed, a lot of chips on the window, a cracked handle, etc. From the company for all the time not a single call, not a single apology for the delay, employees switch from department to department when they call, no one is responsible for anything. If you value your time, nerves, money and you need a high-quality window, look for another company!
Alexander Date: 05-10-2015
Average rating:
- Installation:1
- Service:1
- Quality:3
Hello!
A lot of great reviews - they put money on the phone! So read the truth.
Glazing of the loggia in LLC "Window supermarket", aka PANORAMA Window supermarket.
Contracts 1509/1251 (windows) 1509/1251/5 (finishing) dated 17.09.2015
Under the contract, the delivery of material for the parapet and trim 28. 09., BEGINNING of finishing 29.09. Delivery of windows 01.10. Installation of windows 02.10.
Now the facts: 09.28., after taking time off from work, after spending half a day waiting for delivery from 14-00 to 17-00 at 16-50 I received a call - “the car broke down”. “We will bring it on the 29th from 11-00 to 12-00.” Dismantler-finishers instead of 9-00 arrived at 11-00, because before there was no point, there was nothing to work with. Before 12-00 the old one was broken and taken to the site. The delivery has a “huge traffic jam”, they arrived at 14-00, picked up at 14-30. Finishers instead of 9-00 started at 14-30 and until 21-30. Of course, they did not manage to do all the work. I called the office on the 29th and 30th, the phone does not work, a call to the measurer's cell phone - what about the decoration? They called back from the office and made an appointment for 09.10. The secretary at first reminded that the contract says “START OF 29.09”, but after the scandal and clarification of their guilt, she promised to coordinate with the management and call back before 18-00, she did not call back. Evening, there are no calls about the delivery of windows, at 20-30 again to the measurer. Called at 21:20 and made an appointment. Morning of the 01st call to the secretary, agreed to finish 03.10. I forgot to call the day before. 01.10. delivery on time. Evening 01.10. There are no calls about the time of arrival of the installers on the 02nd. At 19-45 a call to the secretary, the answer “do not worry, you will be called back from the installation department until 21-00” was not given the telephone number of the department. Nobody called. Leave work early. On the morning of the 2nd, three calls to the secretary, everyone is busy, there is no one to connect with, after the scandal they called back. They wanted to appoint on 05.10, another scandal. Half an hour to think. Installers agreed from 08-00 to 09-00, finishers at 13-00. Saturday 10:30 no one. The office doesn't know. Again scandal, again meditation. The fitter showed up at 2pm. 17-00 we are interested in the office, but where is the finisher? Do not know. They promise to sort it out on the 5th. Another scandal. The finisher showed up at 5:30 pm, although earlier he had nothing to do. In the morning he was loaded with more urgent work, he did not know about the transfer of the installation, he could arrive at 13-00 and sit again. Installed at 18:00. Finishing until 23-30, again did not have time. 04.10. from 12-30 to 18-00.
Bottom line: You decide to contact this organization or not. Thanks a lot finisher Andrey for professionalism. He brightened up the impression of the company.
Alexander, [email protected] en
Ludmila Date: 12-12-2014
Average rating:
- Installation:1
- Service:1
- Quality:1
In November 2014, I signed an agreement with Panorama LLC for glazing and finishing the loggia, the work was performed poorly, namely:
1. Glazing of the loggia:
The glass was scratched, discovered when the sticker was removed.
From the side of the street, the gap between the fence and the frame is not closed, there is no piece of cornice that should cover the foam and close the space between the fence and the frame, where everything is now getting wet.
The comb is not attached straight, but at an angle.
The window installer (Eldar Dagestan) hardly read the drawing, after a call to the measurer (Ildar MO Zheleznodorozhny) figured out what to do. When performing work, everyone scolded the measurer that he had calculated incorrectly.
2. Finishing the loggia:
Linoleum is loosely attached to the floor.
When finishing the walls, hooks for a mosquito net were fixed on the window frame, now there is no way to put a mosquito net in the frame.
When finishing the ceiling and attaching a clothes dryer, because of this, the window does not open completely.
When performing work, the finisher (Andrey Ukraine) also scolded the measurer that he had calculated incorrectly.
3. Electrical wiring to the loggia:
During the installation of wiring from the room to the loggia, a hole was formed that was not sealed.
All of the above was taken into account with the measurer (Ildar MO Zheleznodorozhny) and calculated by him.
Determined to send the material to the right place, let them check this dubious company with such unprofessional employees.
If you do not want to get moral stress, then specify which team will carry out the installation for you.
I recommend not to contact this company, because you will pay for all the shortcomings yourself and also get moral stress.
Panoramic windows in the modern world is becoming increasingly popular. We specialize in panoramic glazing of balconies, loggias, private houses and have installed hundreds of such translucent structures.
Hold on for 5 minutes and we will consider in detail all the pros and cons of this type of glazing, as well as talk about the specifics and difficulties that you may encounter when choosing modern panoramic windows. To begin with, let's define the concept of panoramic glazing. A synonym for this type of glazing is another expression: windows to the floor, French windows, wide windows.
Below are photos - these are real examples of the work of our company.
Advantages and disadvantages of this type of glazing:
- Benefits
- a magnificent view of the outside world;
- visual expansion of the interior space of the room;
- maximum light transmission, saving on lighting;
- modern and exclusive interior space;
- limitations
- as a rule, more heat loss;
- constant care is required, since any dirt is especially noticeable on large glass;
- increased risk of fogging windows in the cold season;
- the difficulty of replacing a double-glazed window in case of mechanical damage.
Summary: Panoramic windows are very beautiful, but at the same time they require the use of large double-glazed windows, which requires the use of thicker (often tempered) glass, which leads to an increase in the weight of the entire structure. At some of our facilities, the weight of an insulating glass unit reached 80 kg/m2, and the total weight of the structure was over half a ton. As a result, there are technical difficulties with installation. The second nuance is that the glasses in the double-glazed window are "lensed", i.e. there is a risk of "sticking", so when maximum dimensions a double-glazed window is made ONLY single-chamber, which means it is cold. The specialists of our company are ready to discuss in detail all the subtleties and choose the option that is right for you!
If you are used to perceiving information visually, please watch our video about panoramic glazing options, both in apartments and private houses.
Types of materials used for floor glazing
One of the most important criteria when choosing panoramic windows is the material from which the frame for glass installation is made:
- Plastic window structures are suitable for arranging the living rooms of the house, as well as verandas, terraces, balconies, loggias and other outbuildings, which are planned to be used all year round;
- Wooden profiles are suitable for residential and actively used premises, as well as houses, the interior of which is made as close as possible to nature;
- Designs from warm aluminum mainly used for terraces, verandas, arbors, greenhouses, balconies and loggias, with a year-round stay;
- Large window structures cold aluminum, sliding plastic and frameless are used if the structure (balcony, terrace, loggia, veranda, gazebo) is not planned to be used for all seasons in a row, but only for protection from precipitation, dust and wind;
- facade glazing suitable for arranging the facades of buildings, as well as for loggias, balconies and other outbuildings.
Technical dimensional limits for glazing
There are the following restrictions on the size of panoramic glazing:
- The maximum area of the frame, made of plastic, wood or warm aluminum and divided by mullions to increase strength, does not exceed 6 m2. If the window opening exceeds the indicated parameters, several frames are joined using a special connector. With facade glazing, there are only restrictions regarding the size of the double-glazed windows;
- If the sash area with double-glazed windows does not exceed 2 m2, double-glazed windows are installed, with parameters within 2-2.5 m2, single-chamber double-glazed windows with tempered glass are installed. If it is necessary to install double-glazed windows of large sizes, a manipulator is used, and glazing is expensive.
How to protect panoramic windows?
It seems to many that the design of panoramic windows is not reliable enough and an attacker, if desired, can easily enter the room. However, if you install fittings with a special anti-burglary mechanism, the criminal will not be able to open the sash from the outside. Installing a shockproof double-glazed window that can withstand impacts for a long time can also make these window structures an insurmountable barrier for an intruder, with which he simply does not want to mess around.
Floor-to-ceiling glazing
energy-saving double-glazed window
reduces heat loss through translucent structures and heating costs. Heat waves are reflected back into the room; multifunctional
double-glazed window
It has a silver-containing coating that can reflect heat waves into a warmer environment. In winter, indoors; in summer, outdoors. Provides optimum temperature in any season. An excellent choice for areas of the building that are under the direct rays of the midday hot sun;
soundproof double-glazed window
his special structure allows you to drown out external sounds, which is especially important if the building is located near noisy highways and other busy places; shockproof double-glazed window
characterized by resistance to accidental and intentional impacts. For a long time it resists the attempts of intruders to break it in order to enter the room, does not form traumatic fragments and perfectly replaces the grilles. Decorative solutions
Application of French glazing
This option is popular for balconies and loggias not only in high-rise buildings, but also in country houses and cottages. It is also used in private households for arranging terraces, verandas, gazebos.
Where to buy panoramic windows in Moscow?
You have decided to order floor-to-ceiling window structures and are looking for a reliable company? By contacting plasokna, everyone can not only purchase quality products at affordable prices, but also order professional installation, as well as receive excellent service and an extended warranty for any type of purchased product.
* When calculating prices The Rehau Blitz profile was taken into account with a double-glazed window with i-glass (energy-saving) with two chambers and German Roto fittings.
** The price is calculated with a discount.
The measurer did his job Terrible! A measurer arrived and was asked to measure a window with certain parameters, that is, with specific indents from the walls. After the measurement, the employee asked me to sign the estimate, without which there is no way. As a result, after the window was made, the indents that he was asked to make turned out to be almost one and a half times larger, respectively, now the plastic is sticking out. On a call to the company with a claim, the measurer called back and, in a rude manner, without embarrassment of expressions, began to prove that if the signatures are worth it, he no longer owes anything to anyone and eventually hung up without finishing the dialogue. These are the louts that work for this company. The question arises: Why do we need measurers if they do not bear any responsibility? Most customers do not understand window installation and rely on the opinion of a professional. Is this a planned scam or is it? (although why, but still) Or the absolute incompetence and disregard of the employee! But for the mistakes of employees, in my opinion, the company should be held responsible.
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Everything is much worse. The firm Window supermarket with the new general Sovrasov AS exists only on paper, the firm does not carry out any activity. She has a lot of debts (go to the website of the bailiffs - make sure). The former lawyer of the company, who did not win a single case in the courts, the schemer and businessman Rykov created his own company - now it is called Okna Panorama, transferred employees to him and continues to deceive people, both clients and employees.
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Panorama O.S. +7 495 730-73-53 Moscow, Novoslobodskaya street, 3
3 years ago
Don't book there! Claims will be resolved only in court. The measurers are complete amateurs, they measured my old window and did not take into account the presence of an extension, as a result, they again made a window for me, which needs to be put on an extension. They refused to make new windows without taking into account the extension. It is not required to expand the opening - you just need to make the window normally to the full height without any masonry and extensions. The measurers - Vladimir Ivanov, Evgeny Kirillin - are complete amateurs. The result - I will write an official claim, they refused to make new windows by phone. Yermakova Yana is a bully!
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Panorama O.S. +7 495 730-73-53 Moscow, Novoslobodskaya street, 3
4 years ago
Contacted the company to buy and install blinds. What could be easier. The manager showed me samples. Stopped at the blinds-day-night. The main condition for me was efficiency and the ability not to stretch. everything turned out exactly the opposite: The measurer was surprised by my choice and jumped that he had such a catalog and perhaps the manager works with another company. Okay, I ordered from what was. It's time to get the blinds. They called me and made an appointment. Which didn't suit me. It turns out they don't care. because I signed the contract and for such a good reason I have to take time off from work. Okay, so it must. I asked on the phone, will they install them immediately? Yes, right away. The blinds have arrived. And the workers left. It turns out that the installation is the next day ((((I admit, I had to sit and read the contract. And not rely on the decency of the manager and all the employees of the company. When I called, some manager spoke to me dryly and morally and, accordingly, did not make any concessions. And they only scared me that if I didn’t accept the blinds and didn’t meet the installer, I would pay extra. And they were not interested in any explanations that it was difficult to take time off from work.
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Panorama O.S. +7 495 730-73-53 Moscow, Novoslobodskaya street, 3
5 years ago
October 20, 2014 I signed an agreement 1410/0919 for glazing and finishing the loggia. November 15, 2014 work has been completed. The work on the glazing and finishing of the loggia was performed poorly, namely: 1. Glazing of the loggia: The glass turned out to be scratched, it was discovered when the sticker was removed. From the side of the street, the gap between the fence and the frame is not closed, there is no piece of cornice that should close the foam and close the space between the fence and the frame. The comb is not attached straight, but at an angle. The window installer (Eldar Damgestan) hardly read the drawing, after a call to the measurer (Eldar MO Zheleznodorozhny) figured out what to do. When performing work, everyone scolded the measurer that he had calculated incorrectly. 2. Finishing the loggia: Linoleum does not fit snugly to the floor. When finishing the walls, hooks for a mosquito net were fixed on the window frame, now there is no way to put a mosquito net in the frame. When finishing the ceiling and attaching a clothes dryer, because of this, the window does not open completely. When performing work, the finisher (Andrey Ukraine) also scolded the measurer that he had calculated incorrectly. 3. Electrical wiring to the loggia: During the installation of wiring from the room to the loggia, a hole was formed that was not sealed. All of the above was taken into account with the measurer (Eldar MO Zheleznodorozhny) and calculated by him. Determined to send the material to the right place, let them check this dubious company with such unprofessional employees. If you do not want to get moral stress, then specify which team will carry out the installation for you. I recommend not to contact this company, because. you will pay for all the shortcomings yourself and still get moral stress.
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Panorama O.S. +7 495 730-73-53 Moscow, Novoslobodskaya street, 3
5 years ago
At the family council it was decided: to put the loggia in order. We turned to the PANORAMA window supermarket. We signed contracts No. 1409/1022 and 1409/1022/B dated September 23, 2014 and were not mistaken. What captivates in the work of PANORAMA? This is the responsibility, professionalism and attention of employees at every stage of work, starting with management (A.Yu. Nasyrov), delivery of materials, complex dismantling of the old loggia (Volodya S.), installation of window blocks (dr. Podrubny) and ending with flooring and decoration (Volodya S.). Thanks PANORAMA! Palmov Alexander Ivanovich, Moscow.
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Panorama O.S. +7 495 730-73-53 Moscow, Novoslobodskaya street, 3
5 years ago
Installed windows in August 2011. The company gave a guarantee for 3 years. In the following August, a leak was discovered along the perimeter of the window opening, and a year later the sealing gaskets in the opening frames began to leak. On the windowsill in the second year, metal fittings began to crawl out. Mosquito nets are made somehow: the net is not stretched, the ears flew off at the first touch. The plugs covering the fittings inside the frames fell out in the first year of operation. The company refused to eliminate the shortcomings during the warranty period (3 years). Installers are not professional. 50,129 rubles were paid for the installation of the window. I recommend - the windows at the company "Panorama O.S." do not install. You will be to blame for all the shortcomings made by the company.
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Panorama O.S. +7 495 730-73-53 Moscow, Novoslobodskaya street, 3
5 years ago
Many thanks to the Panorama company for the perfectly installed windows in a short time!!! I contacted many installation companies for comparison. plastic windows, but in terms of price-quality ratio, other companies cannot be compared. They installed 3 ordinary windows, a bay window and a balcony block. In the company "Panorama" I was given this work + materials for 40.000 rubles. cheaper (and this is the minimum) than in all companies where I applied. The measurer of windows - Vladimir Ivanov, made all the measurements quickly and accurately, suggested some important things. Negotiated delivery and installation times. The windows were brought and brought neatly, without scratches and chips! My family and I were very satisfied with the work! Nowhere blows, soundproofing is excellent! Accessories - a fairy tale! I will recommend your company to friends and acquaintances! Following us, the same set of windows and absolutely at the same price ordered my neighbor. I repeat - the price-quality is incomparable with competing companies. Good luck to all employees!!!
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Panorama O.S. +7 495 730-73-53 Moscow, Novoslobodskaya street, 3
6 years ago
Everything was completed by the wardrobe master. The balcony looks very decent. There was some misunderstanding with the windows, they should have a sticker on the inside. The guys made blind windows with a sticker inside, and opening windows with a sticker on the street. Sprayed glass. She asked for protection from the sun, without specifying, the measurer nodded, they brought transparent windows. Barely noticeable dusting. The only difference is that if you look from the street, then a little window reflects the light, for example, you won’t see a walking cat on the windowsill. Although if the light in the room is on, then the silhouettes are visible. We had full protection on old windows, the film was pasted. The measurer was explained that the cats were peeling off the film, that spraying was needed. He did not show what the windows would be like. As a result, they got not what they wanted, and even put back and forth. A specialist came, also thought for a long time, called someone. In theory, the stickers should all be inside. But then I saw my reflection, and in those windows that the stickers were outside, I could calmly look at the street, my extra reflection did not interfere with my eye. We decided that most likely you need to reinstall the sticker on the outside. then I walked and looked, indeed, the balcony things were not visible from the street. But all the same, there is no blackout, this weak coating will not save you from the heat. And so, in general, they survived the winter well. The balcony was closed only a couple of times when it was very cold outside. But I covered all the walls on the balcony with a special "warm" paint. But the windows are airtight, everything is ok. And thanks to Vasily, a furniture specialist, he completed the imperfections.
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Panorama O.S. +7 495 730-73-53 Moscow, Novoslobodskaya street, 3
7 years ago
I bought windows from Panorama. Cottage 120 km. from Moscow. All brought. My masters put the windows / Thank God /. On March 6, thieves broke into the second floor and damaged the window. The house is insured. We took photos of the damage, I called the company. Explained the problem. The answer is this: we can go for 4250 rubles and say if we can fix it or not! And in general, what are our claims? And the windows were not installed by our masters. You might think that if they had been set up, thieves would not have climbed in. Mr. Chernyshov was obviously too busy public work to pick up the phone! When you need to buy, they will persuade, and when you need help, they will send. So I send them!
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Panorama O.S. +7 495 730-73-53 Moscow, Novoslobodskaya street, 3
7 years ago
On December 23, 2012, Bashirov Kamal's team was installing windows on the loggia. There are no complaints about the installation yet. But I would like to draw the attention of those who are still going to apply to this company. If you do not want to get moral stress, then specify which team will carry out the installation for you. At the end of the work, Bashirov K. allowed himself such rudeness towards me, which I had not heard for a long time (for some reason he did not like my questions about how the windows would be mounted). Why I have no right to be interested in this I do not know. I called the head of the installers, Igor Leoninovich (he did not give his last name), instead of apologizing, I heard from him that you must have pissed him off. It turns out that the installers are very gentle people, the customer paid his money and sit and wait for the result in silence. Irina G.
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