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How to buy

Placing an order on our website is easy. Simply add the selected items to your shopping cart, then go to the Shopping Cart page, check that the items you ordered are correct and click the "Checkout" or "Quick Order" button.

Quick order

The "Quick Order" feature allows the buyer not to go through the entire ordering process on their own. You fill out the form and a short time The store manager will call you back. He will clarify all the conditions of the order, answer questions regarding the quality of the product, its features. It will also tell you about payment and delivery options.

Based on the results of the call, the user either, having received clarifications, independently places an order, completing it with the necessary items, or agrees to place an order in the form in which it is now. Receive confirmation by email or mobile phone and waiting for delivery.

Placing an order in standard mode

If you are sure of the choice, you can place an order yourself by filling out the entire form step by step.

Filling in the address

Select the name of your region and locality from the list. If you did not find your locality in the list, select the "Other Location" value and enter the name of your locality in the "City" column. Enter the correct index.

Delivery

Depending on where you live, you will be offered delivery options. Choose any convenient way.

Payment

Choose the best payment method.

Buyer

Enter information about yourself: full name, delivery address, phone number. In the "Comments to the order" field, enter information that may be useful to the courier, for example: the entrances to the house are considered from right to left.

Checkout

Check the correctness of the information entered: order items, location selection, customer data. Click the "Checkout" button.

Our service remembers user data, order information and the next time you will be prompted to repeat the data of the previous order to enter. If the conditions do not suit you, choose other options.

You can choose one of three payment options:

Cash payment

For pickup:

  • In the office, upon receipt of the goods, you give the money and along with the order you receive all the necessary documents and a cash receipt.

On delivery:

  • The courier will provide you with a sales receipt, a warranty card (if the product is under warranty) and accompanying documents;
  • Shipping cost is included in total cost order.

Attention, delivery is paid service and is carried out only to the entrance of the house or the entrance to the building of the organization.

Payment for the order is made in cash with the provision of sales and cash receipts.

Bank cards
Payment rules
Payment cards accepted: VISA Inc, MasterCard WorldWide.
To pay for goods with a bank card, when placing an order in the online store, select the payment method: by bank card.
When paying for an order with a bank card, the payment is processed on the bank's authorization page, where you need to enter your bank card details:
  • card type
  • Card number,
  • card expiration date (indicated on the front of the card)
  • Name of the cardholder (in Latin letters, exactly as indicated on the card)
  • CVC2/CVV2 code
  • If your card is connected to the 3D-Secure service, you will be automatically redirected to the page of the bank that issued the card to go through the authentication procedure. For information about the rules and methods of additional identification, check with the Bank that issued your bank card.
  • The security of processing Internet payments through the bank's payment gateway is guaranteed international certificate PCI DSS security. Information is transmitted using SSL encryption technology. This information is not available to third parties.

  1. take care of your plastic cards just like you save money. Don't forget them in the car, restaurant, shop, etc.
  2. never give your full credit card number over the phone to any person or company
  3. always have an emergency telephone number at hand for the bank that issued your card, and if it is lost, contact the bank immediately
  4. Enter your card details only when making a purchase. Never list them for any other reason.

Purchase returns

The procedure for returning goods is regulated by article 26.1 federal law"Consumer Protection".

    The consumer has the right to refuse the goods at any time before its transfer, and after the transfer of the goods - within seven days;

    Return of goods of good quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods are preserved;

    The consumer does not have the right to refuse goods of good quality, having individually defined properties, if the specified goods can be used exclusively by the person acquiring it;

    If the consumer refuses the goods, the seller must return to him the amount of money paid by the consumer under the contract, with the exception of the seller's expenses for the delivery of the returned goods from the consumer, no later than ten days from the date the consumer presents the relevant demand;

Cancellation of the service

  • The right of the consumer to terminate the contract for the provision of services is regulated by Article 32 of the Federal Law "On Protection of Consumer Rights"
  • The consumer has the right to terminate the contract for the provision of services at any time by paying the contractor a part of the price in proportion to the part of the service provided before receiving a notice of termination of the specified contract and reimburse the contractor for the expenses incurred by him up to this point in order to fulfill the contract, if they are not included in the specified part of the price of the service ;
  • The consumer, upon detection of deficiencies in the service provided, has the right, at his choice, to demand: gratuitous elimination of deficiencies; corresponding price reduction; reimbursement of expenses incurred by him to eliminate deficiencies on his own or by third parties;
  • The consumer has the right to make claims related to the shortcomings of the service provided, if they are discovered during the warranty period, and in its absence, within a reasonable time, within two years from the date of acceptance of the service provided;
  • The Contractor is responsible for the shortcomings of the service, for which the warranty period is not established, if the consumer proves that they arose before he accepted it or for reasons that arose before that moment;

Cashless payments

For individuals (through a receipt for payment at a bank branch):

  • When placing an order, select the payment type "Bank transfer (bank receipt)";
  • After processing the order to the address of your Email a receipt will be sent, payment for which can be made at any bank (upon presentation of a Russian passport);

For legal entities (invoicing):

  • When placing an order, select the payment type "Non-cash account";
  • In the form of details, insert the details of the organization (through copy, paste);
  • After processing the order, an invoice for payment will be sent to your email address;
  • After receiving payment to the current account of KLIMATABOGI LLC, this order will be formed and sent to the delivery service. Along with the order, you will be provided with a consignment note, invoice, warranty card (in the event that a guarantee is provided for the goods) and accompanying documents;

1. Payment to the courier upon receipt of the order (only for delivery in Moscow and the Moscow region)


Cash

Payment for the order is made in cash to the courier upon receipt.

2. At the pickup point from 5000 rubles ( Moscow, Zagorodnoye shosse, 15, building 1 (metro Krymskaya) entrance to the Auto Parts Store )


Cash

Payment for the order is made in cash upon receipt.

3. At the pickup point (Moscow region, Domodedovo city district, Kolychevo village, 13B)


Cash
Payment for the order is made in cash upon receipt.

bank card
Payment by bank card.

The manager has the right to ask for a document proving the identity of the client. Payment systems VISA, MasterCard are supported.

4. Cashless payment


Bank card via Internet acquiring

To select this payment method, you must select the appropriate item when placing an order through the basket. Payment systems VISA, MasterCard are supported.

Bank transfer from 5000 rubles and +5%
Non-cash payment occurs after the order is approved and the account is issued by the manager.

Goods delivery.

The online store "Jakko" delivers goods by its own delivery service.

1. Geography and delivery cost.

The cost of delivery up to 2000 rubles in Moscow and the Domodedovo district of the Moscow region is 2000 rubles.

The cost of delivery from 2000 rubles in Moscow and the Domodedovo district of the Moscow region is 500 rubles.

The cost of delivery to other districts of the Moscow Region is based on the standard delivery of 500 rubles + 30 rubles per 1 km from the Moscow Ring Road according to Yandex.Maps (one-way distance is taken into account).

The possibility and cost of delivery to the neighboring Moscow region is negotiated separately.

Delivery to the regions by transport companies.

The cost of delivery to the transport company is 500 rubles.

Delivery takes place only after payment of the invoice.

Delivery is carried out through transport companies:

You can also choose any transport company that is convenient for you. TC services are paid separately!

With an order amount of less than 5000 rubles. We do not deliver to regions.

Please note that in our online store, cargo insurance when sending to the regions is a prerequisite.

This is due to the increased incidence of damage to goods. transport companies

Approximate cost of the insurance service.

THE BELL

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