(ISO), or Quality Certificate is a set of documents confirming the fact compliance goods or services quality standards, formed by the International Organization for Standardization.>Obtaining a certificate is necessary if a company creates or modernizes its resource management system, which will provide internal quality controlproduction process or the provision of services. Certification according to the ISO standard in the Russian Federation - procedure voluntary and is conducted by an independent expert. Validity a set of certification documents - 3 years. And they are checked every year. In Russia, the ISO certificate is GOST R, the documents say how n.p. GOST R ISO 9001-2011.
CenterConsult is certified consulting center from 08/05/2013 - this is confirmed by the official entry in registry No. ROSS RU.Z2002.04TsRB0. For more than 6 years, CenterConsult has been providing services for certification of quality in various areas. We are ready not only design certificate within a few hours, but also provide you with the necessary knowledge based on standards so that you can build and develop a successful and reliable system management. CenterConsult experts in their work take into account the specifics of the activities and traditions of the client's company.
What is an ISO certificate?
A legitimate Certificate of Quality includes several documents. First: the certificate itself. Second: a group of attached permits confirming the right to use it. Third: a list of works to which the quality management system (QMS) applies. Fourth: a certificate for three employees-auditors working in the company.
Often customers ask the company, certified ISO, documentation that confirms the fact of its implementation. This set of documents includes:
official orders of management;
protocols;
a set of general goals, principles of the company's business;
features of interaction of structural divisions;
management and implementation of the QMS;
ways to manage products;
requirements for the control of goods/services;
procurement methods;
personnel training system;
work with suppliers, etc.
Clients who apply to CenterConsult to issue a certification document decide on their own whether they want to implement the proposed standards or not. And even if ISO is not applied, only its presence will significantly improve the image of the organization, increase customer loyalty, the number of orders, and hence the company's profit.
Why is a certificate needed?
ISO certificates are acquired in order to be in trend and increase their competitiveness, to create certain advantages:
Increased efficiency in creating a product or service for consumers.
Management system based on motivation.
Growth in the quality of products / services, as well as prices for them.
Expansion of the client base - customers at the federal level: Russian Railways, Gazprom, ministries, etc.
Opportunity to participate in tenders and work on special objects.
Reducing losses and defects in production.
Opportunity to bring products/services not only to the Russian, but also to the Western European market.
A company that operates on the basis of standards is perceived by investors in a positive way and inspires goodwill among consumers. And this helps to expand into markets. Neither the customer nor the official will have any questions about the certified company. And its cost will increase by 15-20%.
Types of ISO certificates
ISO certifications are universal. They are a guarantee that all requirements and standards that improve the quality of company management will be observed. The following types of ISO standards are most often ordered from CenterConsult:
9001 - basic document for organizations supplying products / services. The standards apply to all stages of the activity of any company: development, design, production, delivery, installation, service.
13485 - for medical products and related services.
14001 - for environmental management. Rationing and standardization of management of resources involved in the implementation of the environmental program.
OHSAS 18001 - for the management of safety and labor protection systems.
HACCP 22000:2005 - for the food industry. Security regulation. Formation of a management model that levels risks.
26000 - for business liability.
27001 - for information security of the company.
50001 - for the energy industry.
CenterConsult clients are companies from different areas Keywords: construction, architectural design, engineering surveys, private security. Also training, cleaning, transportation of goods, production (wholesale/retail) of food, drinks, including alcoholic beverages, production of furniture, their sale. As well as IT-sphere, consulting, industry, pharmaceuticals, transportation, processing, waste disposal.
Required documents for certification
Before you receive a certificate, you need to write an application according to the established model and prepare the following package of documents:
Articles of association of the applicant company and its details.
Description of the company structure in the form of a detailed diagram, as well as characteristics functional duties divisions
Information about employees, their qualifications.
Licensing and other permits that confirm the company's right to carry out its activities.
Normative-technical documentation of the company.
CenterConsult assists the customer in collecting and preparing the necessary documents. So you save time and avoid errors in the collection and design.
Registration of the ISO certificate using CenterConsult
CenterConsult received the official status of a certification center from the authorized body - the Federal Agency for Technical Regulation and Metrology (Rosstandart). We have the right to issue ISO certificates to clients engaged in various activities.
In order to buy an ISO certificate, leave an online application in a special form on the website or call the contact number. After consulting - personal or remote - we proceed to the design. Next, we develop documentation based on standards - we focus on the profile occupation of the company. Within a day, your ISO certificate will be ready.
Cooperation with CenterConsult is beneficial for 4 reasons:
- We work quickly, harmoniously, professionally. We guarantee an individual approach.
- We consult in advance. We answer the questions that the client has in the process.
- We help the customer to select GOSTs, codes.
- You do not need to come to the CenterConsult office - our employees will perform the work remotely. Submit the documentation by courier or mail.
- In case of force majeure, we guarantee a 100% refund.
Our experts guarantee the receipt of the requested certificate within 3-5 hours. Your company will pass any test - CenterConsult issues an ISO certification document legally.
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On the international level deals with the issues of standardization of production processes largest company International Organization for Standardization - ISO (ISO). The certificates issued by this organization are recognized all over the world.
The most popular are the standards of the 9000 series. Among them, in turn, a quality management certificate occupies a special position. ISO, acting as a kind of standardization center, has developed a set of requirements for companies. Compliance with them is regarded as proof of the competent organization of the management system at the enterprise. Of course, an ISO-certified company has significant advantages over its competitors.
Consumer Focus
To obtain ISO 9001, it is necessary to be tested under a voluntary or mandatory national standardization system.
ISO makes uniform requirements for the organization of enterprise management. All of them are aimed at providing High Quality company work.
Customer orientation is proclaimed as the first and key principle of management. Every business depends on customers. Therefore, firms must understand their current and possible needs, produce goods, provide services, perform work that meets their needs. At the same time, of course, businesses need to strive to exceed customer expectations.
The essence of standardization
ISO 9001 was first introduced in 1987. The standard on the basis of which it was issued was devoted to the formation of a quality management system based on customer focus. Subsequently, the requirements were revised several times, but the main provisions remained unchanged.
The essence of obtaining ISO certification is not to ensure the control of each operation or unit of production. ISO standardization is aimed at the formation of such working conditions, at which control errors will be minimized. This approach has received the name "process". It was finally put into practice in 2008. Subsequently, the provisions were adjusted in accordance with the current economic situation in the world.
new standard
The final consolidation of the basic requirements for the quality management system at the enterprise was carried out in the ISO 9001:2015 standard. This document has significantly increased the importance key indicator activity of the enterprise - effectiveness.
Obtaining an ISO certificate for a new standard is a voluntary procedure. The only exceptions are some areas: aircraft industry, military-industrial complex, food production. For them, individual elements of the standard are present in industry regulations and must be observed.
Situation in Russia
In the Russian Federation, since 2015, all interested business entities can obtain a certificate of conformity in accordance with GOST R ISO 9001:2015. The international standard has been successfully implemented in the world Since its introduction into practice, many enterprises have managed to significantly improve the efficiency of the quality management system, which has provided them with a leading position in the world market.
Benefits of ISO Documents
With certificates in accordance with GOST R ISO 9001:2015, the enterprise becomes more attractive to investors. Compliance with established ISO standards means that the company:
- Satisfies the needs of consumers in the most efficient way.
- Rational use of resources, including cash.
- Promptly eliminates all errors that occur in the course of economic activity.
- Can count on preferential terms for lending.
At enterprises that have a GOST ISO certificate, there is efficient system staff incentives. Not only customers and contractors, but also government agencies show loyalty to such companies.
As a result, the organization increases its client base, expands business opportunities, develops new markets, receives government orders and successfully cooperates with foreign partners.
Certification specifics
Paperwork should be considered as the final stage in the process of implementing a quality management system in an enterprise. Certification is carried out by bodies that have received accreditation under the national, voluntary or international system. The lists of the first are updated federal service Rosaccreditation. The official website of this body contains information about all certificates issued to domestic enterprises.
Voluntary standardization systems are handled by Rosstandart bodies. This service maintains their register. When submitting an application from an enterprise to the central authority, it independently determines an organization accredited in the relevant system.
The procedure, in accordance with the current legislation, may involve consulting companies. They provide a wide range of services, including the implementation of a quality management system, the preparation and execution of documents for certification. As a rule, the activities of such companies are carried out according to a well-established scheme. This saves a lot of time for the manufacturer.
Process progress
The verification is carried out in 2 stages: a documentary and field assessment is performed. The audit is performed by an independent expert and specialist of the Russian Accreditation Service, a voluntary or international standardization system.
The ISO certificate is issued subject to the compliance of the documents and activities of the enterprise with the established requirements. The document drawn up based on the results of the audit confirms the existence of a quality management system in the organization.
It is worth saying that the simultaneous implementation of several ISO standards and the subsequent certification of such an integrated management model will require less money and time from the company.
Nuance
It is worth saying that, since ISO 9001 certification is a voluntary procedure, most manufacturers are tested for specific tasks.
For example, after assessing the conformity, the company receives the right to apply special markings to products. Its presence on products significantly increases the level of consumer confidence.
In some cases, when announcing tenders, customers require an ISO certificate. This document also opens the door to the international market.
Terms of registration
The speed of implementation of the quality management system in enterprises varies significantly depending on the specifics of the activity. As practice shows, the term for introducing a management model varies from several months to 2-3 years.
The actual issuance of the certificate takes about two weeks. The specific period will depend on the number of employees and the size of the enterprise.
Price
An ISO certificate in the Russian Federation can be issued both according to international rules and according to national ones. In the first case, only foreign structures can issue a certificate. Among them are, for example, "Afnor", "Tuf Thüringen". The most popular domestic bodies are "SMK Standard", "Military Register", "Roszhilkommunsertifikatsiya".
You can get an international document for an average of 150 thousand rubles. Registration of a national certificate will cost 25-200 thousand rubles. If an enterprise plans to work with foreign contractors, attract foreign investors, preference should be given to an international document.
Conclusion
Some enterprises undergo voluntary certification to optimize the production process. Such companies do not have high ambitions and do not seek to conquer the international market. Their main task is to satisfy the needs of the Russian consumer as fully as possible.
For representatives of small and medium-sized businesses, a certificate obtained under the national standardization system is usually sufficient.
The ISO 9001 certificate is a document indicating the presence of a quality management system in an enterprise, implemented in accordance with the provisions and requirements of the international standard ISO 9001-2015. The certification procedure is carried out on a voluntary basis.
This matrix of standards is abbreviated ISO (International Organization for Standardization), which means international organization standardization.
In Russia, there is a Russian-language analogue of the standard - this is GOST R ISO 9001-2015 “Quality management systems. Requirements". Therefore, accredited to Russian system authorized bodies, documents are drawn up according to national standard.
The content of these standards is absolutely no different, as it contains completely identical guidelines and recommendations for the implementation of QMS for organizations. From a legal point of view, certificates issued in Russian structure technical regulation are not inferior to analogues issued by foreign certification bodies.
Cost and procedure
The cost of a GOST ISO 9001 certificate is 12,000 rubles
Processing time - 3 days
Validity - 3 years
Free shipping across the Russian Federation
Required documents
Request;
Card details of the applicant's organization;
Copies of certificates TIN, OGRN.
How to get ISO 9001 certified
The algorithm for obtaining a certificate according to ISO 9001 is quite simple and looks like this:- Submission of an application for certification and copies of the registration documentation of the applicant;
- Signing a contract for work, payment of the invoice;
- Next, you will be sent a layout (draft) for verification and approval;
- After the layout is approved, the original certificate is issued, information about which is entered into the system registry;
- Ready documents can be obtained from our office: Moscow, st. Nikoloyamskaya, house 29, building 1. Also provided free shipping courier service.
ISO 9001 certification. Who needs it and why?
Let's leave behind the scenes loud statements that the competitiveness of products and growth depend on the ISO 9001 quality management system certificate. economic indicators companies. Let's move away from worn out patterns and list real motives.Tenders
As a rule, enterprises carry out ISO 9001 certification to participate in the tender. According to our observations, this moment is the most popular motivating factor. Often, the tender documentation, among other conditions, contains a clause on the mandatory availability of a QMS. This requirement is due to the desire to obtain an additional guarantee from the intended supplier. If you are ready to accept the conditions for participants, then you need to proceed with registration.
Cooperation with foreign companiesIf it is planned to export products abroad, then the provided regulatory documentation for the product may not be enough. Why? The point is the difference in standardization formats operating in the Russian Federation and, for example, in European countries. ISO is a unique international standard, that is, understandable to all participants in the trading arena. By providing an understandable argument to your partners, the likelihood of starting cooperation increases. Certificates of conformity with the requirements of GOST R ISO 9001 in Russia can be issued in Russian or English language, while the price and registration procedure does not change.
Increasing the status and marketing component1. Large corporations prefer to carry out certification not only to maintain status, but also to really improve business processes. Many companies receive ISO 9001 from various international bodies, although the format and implementation are the same. This once again speaks of the popularity of standardization. Start-up companies can also make themselves known in this context.
2. When purchasing a product, the buyer wants to get acquainted with the quality characteristics and information about whether the product is certified. This data contains the product passport or trade label. In addition to characteristics and data on origin, the packaging displays signs informing the buyer about compliance with current standards. After the implementation of the quality system, the manufacturer or importer has the right to additionally label the product with a conformity mark.
Registration of licenses and other permitsA quality certificate according to ISO 9001-2015 must be issued upon entry into self-regulatory organizations or passing the declaration and mandatory certification according to technical regulations customs union. The presence of an implemented QMS has a positive effect on licensing certain types services. For example, in aviation industry, construction, design.
The above diagram reflects the results of a survey of more than three hundred respondents who have passed the certification procedure. About the unified registry
Bye unified register ISO does not exist in Russia. Each certification body maintains an internal register, where the numbers of issued documents are entered. Many people believe that QMS certificates are checked on the Rosaccreditation website. While data is accumulated there only on mandatory, from the point of view of legislation, documents issued for goods or equipment, it is not conducted on voluntary ones.Benefits of implementing a quality system
Enterprises that have managed to obtain an ISO 9001 certificate of conformity have the following advantages:- An effective platform for the sale of products that meets European standards.
- Profitability of processes due to a structured quality control chain and regular modernization of production.
- A high level of partners' confidence in products and services due to additional guarantees due to the presence of a quality system that meets the international standard.
- Prospects for deliveries abroad.
- Loyal requirements for licensing various kinds activities.
- Stable image of a civilized developing company.
To do this, you need to resort to the services of special organizations that have. Such organizations are called And everything would be simple, but ... not every structure offering the service of conducting according to the standard has the potential that is being discussed here. At the same time, we do not hint at here, although they can also be encountered. The organization may have everything in order with the documents, they may even tell you that they have registered their (SDS, - ed.) with Rosstandart (Federal Agency for Technical Regulation and Metrology, - ed.) And demonstrate their data in the appropriate register directly on the website of Rosstandart. And what? You will pay money, and the result will not be what you expected - none of those for whom you were certified will want to consider your document as a certificate that you have in the enterprise (QMS, - ed.) according to ISO 9001. Therefore, it is very worth it sharply. And the state will not do anything for you, since we are talking about, and not about mandatory confirmation of compliance. You are expected to spend own will in order to demonstrate to customers the quality of management in your company. So, - says the logic of voluntary certification - you will not choose a company that cannot carry out full-fledged certification, others will not choose it either, and it will leave the market by itself, buried by natural selection. Following this logic, the domestic government and the authorities of other countries are trying - the principle of self-regulation that is fashionable today. We describe all this here so that you understand that you are here alone with the problem of choice if you order certification from an incompetent and unscrupulous certification body - well, these are the services you like. And no one will hang a sign on any company for you: Achtung !!! Danger! Keep out!!!
How to determine who is who in this market? The simplest are ordinary scammers. They promise you or even a few hours. They cannot really explain to you what the requirements of ISO 9001 are, but they are ready to prepare everything you need for a few thousand rubles. Of course, there is no question of any. It is better not to get involved with such people, since their actions are usually quite classified by the article on forgery of documents from the Code of Administrative Offenses (RF Code of Administrative Offenses, - ed.). Moreover, not only would-be auditors themselves can get a term, but also their customers if they manage to prove that they knew that falsification is taking place.
More serious companies with a good website, a normal office, polite employees may also not give you a document that will be at least somewhat respected in the market. It doesn't matter if this certification body has a registered VCS with Rosstandart. The registration procedure required by the Federal Law “On Technical Regulation” is rather formal. They can refuse to enter the register only if the documents are incorrectly submitted, but as soon as they are put in order, nothing can be an obstacle. Look better at who accredited this certification body. Accreditation involves a real audit of the quality of services of a certification body. Take the phones of his clients and talk to them about the quality of the services provided. Pay attention to whether there are auditors and experts on ISO 9001 in the staff of the certification body. If they are not there, then it is likely that you will be issued a certificate, limited to a documentary check - they will not go to the enterprise on site. Although, maybe you are interested in this? And here we come again to the fact that you must choose what suits you best. The main thing is to be aware of the disadvantages of services of different categories.
Finally, about issuing ISO 9001 certificates to ourselves. It is called . Nothing prevents you from simply issuing a certificate to yourself and then showing it to someone. Classical political economy argued that there is an economic man who always does bargain shopping and always chooses a supplier with more favorable conditions. Unfortunately, this is far from reality. You can accept an "auto-certificate". Your partners can be just as illiterate and omnivorous about ISO 9001 as those who buy "fake" certificates from scammers. But think about this: the terminological standard, which defines concepts including for the ISO 9001 standard, considers certification only an assessment by a third party, that is, an independent assessor - a certification body. According to this normative document if the conformity assessment was carried out by the enterprise itself for itself, then we can only talk about
Before talking about certification, it is necessary to clarify that the definition of ISO is special international standards that include a description of the requirements for quality management of enterprises and organizations.
The development of the ISO 9000 series of standards was carried out by the Technical Committee, which is part of the International Organization for Standardization. The basis of these standards is the theory associated with total quality management.
The first version of ISO 9000 was released in 1987 and has since been changed and revised several times. Subsequent versions were released between 1994 and 2005.
In 2008-2009, standards appeared under the brand name ISO 9001 and ISO 9004. Here, the Technical Committee corrected some inaccuracies and discrepancies. Significant changes were not made due to the desire of many organizations to renew existing certificates.
These standards are accepted by most countries of the world as national, applicable to all enterprises, all types of activities, sizes and forms of ownership. Certification production is carried out in accordance with the only ISO 9001 standard containing all the necessary requirements.
Conformity assessment is carried out according to a two-level system, and direct certification is carried out by special audit organizations. Accreditation of these organizations is carried out in national accreditation societies or in independent accreditation systems.
If an organization meets the requirements of ISO 9001, then it is a reliable supplier and business partner. This compliance is a necessary minimum, enabling a normal entry into the market and confirming the achieved requirements of the standard.
The main direction of all standards of the ISO series is the settlement of mutual relations at the level of "consumer-supplier". Particular attention is paid to the ability of organizations to meet the requirements of all parties, while the main emphasis is on sustainable success.
With the help of standards, the management system is formalized, definitions are introduced internal audit, processor approach, preventive and corrective actions.
ISO 9000 acts as the main standard, and the terms and concepts used in it are used in all other standards in this series.
Thus, the basis is laid for the use of new elements relating to the management and quality of manufactured and supplied products.
Currently, ISO certificates are not required for their use in Russia. However, such a certificate is needed for companies planning the following activities:
- participation in international or state tenders;
- increasing the overall competitiveness of the enterprise;
- increasing the efficiency of the entire work of the enterprise;
First of all, enterprises operating in the field of textile production, food industry and other high-tech areas are interested in having such a certificate. In this way, the company's rating among customers and business partners is significantly raised.
