The shipment has arrived in the transit country. Status "Export from the country of departure" what does it mean? Russian Post: Tracking Postal Items

Transport canceled- this is the status in the tracking of the order for Aliexpress, which indicates the cancellation of the process of delivering the parcel to the recipient. This entry indicates a problem with the transportation of the order, and the intervention of the buyer is required to solve it.

Usually the status “shipment canceled” (Shipment cancelled, Order has been cancelled or Delivery canceled) appears after the entry “Waiting for pick up” or “Pending pick up by the carrier” in the package tracking information. The last mentioned status indicates that the carrier is waiting for the sender to hand over the order to him for further delivery.

What does the status mean - Transport canceled

Each departure, according to the rules trading platform Aliexpress must have a trackable track number. To reduce the waiting time for buyers to send orders, sellers use the service of many carrier companies, which allows you to create an electronic delivery request and reserve a track number for each package. Next, the sellers send the track number to the buyer and confirm the shipment. Each of these parcels has the status “Pending collection by the carrier” until the seller transfers the orders to the carrier.

Sometimes it happens that the seller does not transfer the order to the carrier within the prescribed period, and therefore the electronic application is automatically canceled. Therefore, the track number receives the status "Transport canceled".

Most likely, this happens when the seller has accumulated too many undelivered orders. And in the process of preparing for the transfer to the carrier, he lost sight of one or more parcels. Quite often, such situations occur during large-scale sales on Aliexpress.

Note that the service for creating an electronic application for delivery and reserving track numbers is available for such delivery methods as Aliexpress Saver Shipping, Aliexpress Standard Shipping and Aliexpress Premium Shipping. Other shipping companies on Aliexpress also have a similar service.

It is known that China Post also provides similar opportunities for sellers for shipments - China Post Registered Air Mail. The only difference is that the Chinese state postal operator has only the status “Logistic order created”, which is not automatically canceled if the seller does not transfer the parcel to the carrier. More details about this are written in the corresponding article, the link to which is located in the previous sentence.

What the status does not mean - Transportation canceled

Caught in this situation, many buyers make incorrect conclusions about the reasons for what happened. That is why they take the wrong actions to solve the problem with the cancellation of transportation.

Most often, buyers mistakenly think that the reason for the cancellation of the delivery was:

1. Problems with customs clearance of the parcel. In this case, buyers are in a hurry to open a dispute and indicate the reason for the proceedings - “Problems with customs”. In reality, the status of Transportation canceled on Aliexpress has nothing to do with the passage customs control. Rushing to open a dispute, the buyer may be faced with the fact that the administration of the trading platform will close it.
2. Problems with the transport service. Some buyers wait until the status of “Shipping Canceled” to “Returned to Sender” before opening a dispute and litigating with the seller. Unfortunately, this will not happen, and the buyer is wasting his time.
3. Aliexpress order cancelled. Cancellation can be attributed to both the seller and the administration of the trading platform. Buyers expect that due to the cancellation of the order, the money for the goods will soon be automatically returned to the account from which the payment was made. However, the status “Delivery canceled” in the tracking of the parcel does not mean the cancellation of the order itself on AliExpress. It is a mistake to think that the money will be automatically returned without the intervention of the buyer.

What to do if transportation is cancelled?

Having figured out the reasons for the appearance of the status Transportation canceled on Aliexpress, you need to take right steps to solve the problem.

1. Contact the seller and ask why the package was never handed over to the carrier. We remind you that all dialogues on AliExpress must take place on English language. Expect a response of 7-10 days if the buyer protection period for the order allows you to wait. Try to solve the problem personally with the seller, and only then think about the dispute.
2. If the seller ignored your appeal or during the correspondence process it was not possible to resolve the problem, it is necessary to open a dispute. When opening a case, select "Problem encountered" - "Problem with the delivery of goods" -> "No tracking information".
3. In the event that the protection period has already expired, but 15 days have not yet passed from this moment, you can open a dispute due to the reason “A problem has arisen” - “Problem with the delivery of goods” -> “Order protection is already expiring, but the package is still on the way” .
4. Attach to the dispute evidence that the parcel was not handed over by the seller to the carrier. If the dialogue with the seller did not work, refer to the fact that the seller refused to solve the obvious problem provoked by him. Take a screenshot from the tracking page and add it to the “Upload evidence” section.
5. Wait for the seller's response in the dispute. If he rejects your offer to refund the full cost of the order, and at the same time does not solve the problem with the package, do not close the dispute. Expect the dispute to be aggravated and the Aliexpress administration to join the proceedings.

We advise you not to panic in this situation, but to do everything as described above. If you choose the right reason for the dispute, attach evidence and correspondence with the seller - you significantly increase your chances of winning.

Too many buyers are indifferent to the current rules of AliExpress. Remember that by violating the rules of the trading platform (for example, by opening a dispute for an invalid reason or threatening the seller in correspondence), you risk getting your account blocked.

Impulsive and thoughtless actions can lead to an undesirable turn of events. If you still have questions about the “Transportation canceled” status on Aliexpress, you can leave them in the comments to this publication.

Very often, people on the site ask what this or that status of the package means. And if they ask, then you need to understand.

Postal status and order status for Aliexpress are two different things!

This article will talk about about mail statuses , also we have an article . These are different things. Order status is tracked in your . And reflects information about the parcel within the Aliexpress trading platform. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Do not confuse.

Not all orders can be tracked

Please note that not every package can be tracked while moving from the seller to you. This is only possible if she has a tracked track. But how do you find out before ordering?

In the case of Aliexpress - open, then click on the item Shipping

And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field indicates Not available, then your order will not have a track when choosing this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel.

How to track a parcel with Aliexpress

If this is your first time tracking a package and your package from Aliexpress, then read our article. If your parcel is not tracked at all, then read.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, some private courier companies, in China especially, the same statuses can be indicated by different words. If you have some kind of status that is not described in this article - ask in the comments, we will try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example, in China)

While the parcel is in the country of departure, it can have the following statuses:

• Reception (Collection, Acceptance) - The parcel was handed over to the post office. It should be borne in mind that the parcel does not immediately begin to be tracked by the track number that the seller gave you. It takes some time to process the parcel entering the database. Usually the track begins to be tracked within 10 days.
• Opening (The parcel has arrived at the transit point) . Usually, next to this status, the postal code of the transit point is also written. There can be many such statuses. And the order is not always correct. Probably the operators of transit points do not fill in the data immediately. Therefore, one should not be surprised at the status of Opening after the Export.
• Arrival at MMPO (Dispatching, Processing) . In this status, the package is being prepared for export and shipment to the country of destination. For some transport companies in China, this is the last status that is tracked.
• Export (Departure from outward office of exchange, Total Export) - means that the parcel has passed all the necessary procedures and sent to the country of destination.

After the last status, it may take quite a long time until the parcel starts to be tracked in the country of destination. If the parcel was sent without an international track, then it may stop being tracked at all.

Parcel statuses in the country of destination (for example, the Russian Federation)

• Import (import) - the parcel has arrived in the country of destination. It is processed for transfer to customs.
• Reception at customs – transfer to customs for clearance.
• Customs clearance. Customs Release – the parcel has passed all the necessary customs clearance and is being prepared for release from MMPO
• Left the place of international exchange MMPO - the parcel left customs and was handed over to the post office for further dispatch.
• left sorting center - the parcel is sorted and sent to its destination.
• Came to the place of delivery - the parcel arrived at the post office. In principle, you can already get it. Or wait for notification.
• Delivery to the addressee (Product Delivered) - the package has ALREADY been delivered to the recipient.

Please note that in the parcel tracking interface at the Russian Post, on import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it can be seen that the package is coming not to your post office. If the package has changed several statuses, and the index is still not correct, then you should start worrying.

Unpleasant package statuses

The package statuses described above are pretty standard. They mean that the package is on its way. Sometimes the package can get stuck on statuses, sometimes skip some, but, in most cases, everything is fine. However, there are statuses that clearly indicate problems:

• Return. Other circumstances - means that something is wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. Best to start with hotline mail of Russia 8-800-2005-888. After finding out the reasons and finding the guilty, you can think about what to do next.
• Return. return customs - similar to the previous paragraph. Usually means that the address is not legible.
• Unsuccessful attempt of delivery - usually accompanied by a clarification about the reasons for the failure. Inaccurate address, Incomplete address, Recipient dropped out, etc. In this situation, the main thing is to have time to run to the post office until the parcel storage time has expired - this is 30 days. Also check if the parcel arrived at the post office at all. Well, sometimes in the mail such statuses are put in general from a lantern. But it's worth it to control.
• Return. Shelf life expired - obviously, you forgot to receive the package on time and returned it.
• Sending Sending - the parcel arrived at the wrong post office and was redirected. That is, the parcel goes further. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often visible when tracking the status of a parcel on China Air Post. They mean the IATA designations of the airports in which the parcel was registered. Their designations can be seen on any service for purchasing air tickets (SkyScanner for example;)).

What does NULL status mean (NULL, PEK)

This status is visible when tracking the status of a parcel in China Post. These are just China Post internal statuses that they didn't translate into English. Therefore, where there should be a translation, it is not there, but NULL instead. If you still can’t bear to find out what kind of status it is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google translator. True, this method does not always work. Sometimes in the Chinese version, some statuses simply do not exist.

NULL, PEK means that the parcel was at the Beijing airport. What she did there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means that the package has arrived at customs and is undergoing customs clearance.

The track (package status) has stopped changing, the package is not tracked

Very often, restless buyers begin to worry when the status of a package suddenly stops changing. This often happens after export. It seems that quite recently the parcel was moving briskly around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like, the parcel stops moving ..

If you recognize your situation, then we analyzed this situation in detail in the article. In short, there are two options:

• If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPoshta, Belpochta) and more than 2-3 weeks have passed since the last status update, then your fears are not without foundation.
• If your track has never been tracked on the mail site. You recorded the status of the package in your Aliexpress account or some specialized track check site, or the track format in general is clearly different from the international one (the correct international one is something like this RR123456789CN). Then such a track often changes during export if the parcel is transferred to your state post office. That is, in your country, such a package travels under a different track (which you do not know, and, as a rule, you cannot find out). Well, the old track remains in the latest status. That is, there is nothing to worry about at all. This situation is the norm.

But be that as it may. Whether your package is tracked with Aliexpress or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most problems with orders for Aliexpress can be avoided by carefully choosing a seller on Aliexpress BEFORE buying. There is nothing complicated in this and you can figure it out. But if time is precious and there is no time to understand, then use our service.

Finally

I have repeatedly written a personal opinion that when ordering goods from China, you need to be patient. No need to worry if the package does not change its status for three days, a week, two. This is a common occurrence. And on holidays, which are quite a few in China, everything stops in general. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of protection. Than 20 times a day to monitor the movement of the parcel.

And use services and programs to control the movement of parcels. There aren't many different ones now.

P.S. from February 2018:

In the comments, you often ask what this or that status of the package means. Most often, the ambiguity of the meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel and it is possible to understand what your non-standard status means now only by understanding how the parcel moved earlier. Therefore, if you want to ask something about your package:

Write the track number of your parcel.

And we will ignore or delete comments like “What does the status of XXX mean?” Forgive me, but I'm tired of copy-pasting "Write a track, we'll see" into the void.

How to find out the status of a parcel from AliExpress

To check the status of an online order, you will need its track code - an identification number in a single database of international mail. You can find it on the completed purchase form, which is located in Personal account user.

The further algorithm for tracking mail statuses is the same for all tracker services, including state ones:

1. Copy or write down the track number of your order on .

2. Paste or type it manually into the special field on the tracking site.

3. Click Track. Wait for the status of your package to be updated and downloaded (usually it takes no more than 30-40 seconds).

Why the status of the Aliexpress package is not tracked

Possible reasons why the statuses of the Aliexpress package are not tracked on tracker services:

• you made a mistake when entering the track number of the order;
• the seller provided you with a non-standard track code;
• the seller gave you a fake tracking number;
• 5-10 days have not passed since the registration of the sent order;
• tracking on the service you have chosen does not work correctly;
• mail databases are temporarily unavailable for technical reasons.

Why the status of the package with Aliexpress does not change for a long time

Did you receive a track code sent to you from the order started to be tracked, but stopped for a long time in the "Accepting" status? Perhaps this is due to the fact that you made a purchase during the annual sale or on the eve of the holidays. In such cases, tracking problems are most often attributed to China Post overload, and you need to wait a bit. If after 5-7 days the status remains the same, it makes sense to inform the seller about this or open a dispute.

If your package is in the status of "export" or "sent from the airport", and they do not change for a long time, you should not worry either. If tracking stops for 10-20 days, this is quite normal. On the way to the country of destination, most international mail items pass through several intermediate transit points. Some shipped orders are tracked in detail at all stages of movement. Others may “disappear from sight” after crossing the border of the Celestial Empire and reappear only after entering the place of international exchange in the recipient country.

We recommend that you be patient, but do not forget to monitor the order protection counter. If there are 5 days left before the protection expires, and your package is still not tracked, it makes sense to request an extension of the purchase protection period. You can do this by contacting the seller or by clicking on the "Extend Protection" button on your order form.

We wish you happy shopping and hassle-free delivery of your purchases!

Statuses in Aliexpress are information about the stage at which your order or package is. It is necessary to distinguish between statuses order(waiting for payment, checking payment, processing order) and statuses parcels(the parcel arrived at the sorting point, left the customs, export, import). The order status is assigned to the order by the site itself and information about it can be seen in the order information. The status of the parcel is assigned at the post office and customs and tracked on specialized sites.

We will look at both types of statuses and figure out what they mean.

Aliexpress order statuses

This order is awaiting your payment- Waiting for payment.

This status is assigned to the order immediately after pressing the Place Order button - until the moment of payment. Time, given to the buyer to pay for the order, indicated below in the form of a countdown timer. If the order is not paid within this time, it will automatically close and change to the Closed status.

Your payment is being verified– Aliexpress checks your payment.

Immediately after paying for the order, the payment is sent for verification by the site, and the status of the order changes to Your payment is being verified. Verification of payment usually takes 24 hours, after which it is time for the seller to send the order

– The seller is processing your order

Order status changes to The supplier is processing your order. The time for sending the order is set personally by the seller and is indicated on the product description page. In the order, the time allotted for sending is indicated in the form of a countdown timer. If the order is not shipped within the specified time, Aliexpress will cancel the order. If the seller does not have time to send the order at the specified time, you can extend the processing time by clicking on the " Extend processing time" (Extend order processing time) below the timer. If for some reason you change your mind about placing an order, click " Request order cancellation" (Request to cancel the order), located there. You can read more detailed information about canceling an order in our article “How to cancel an order for Aliexpress”.

The seller has shipped your order - the seller has shipped your order.

The order receives this status after the order is sent and the track number is entered into the system to track it. A new countdown timer appears in the order, indicating how much time is left until the end of the Buyer Protection program on Aliexpress. Button Request to extend Purchase Protection allows you to extend the duration of the Program if, after 40 days, the order has not been delivered. Button Open Dispute allows you to open a dispute (dispute) if the arrived goods are of inadequate quality, or do not arrive at all

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I do not see much point in knowing a detailed description of this or that postal status. The meaning of most of them is clear from the name, the meaning of others is not so important (again, for me).

However, many users want to figure out what the package statuses they see when tracking mean. So I will give a description of the most frequent and popular statuses that you can find on various trackers.

Delivery to the addressee / Delivery to the recipient

The parcel was received by the addressee (at the post office or delivered by courier)

Flew to destination country

The parcel will be handed over to the post office of the country of destination. Then it will be delivered to one of the places of international mail exchange for subsequent import / export operations.

Departed from the airport

The parcel took off from the airport of the sender's country and is sent to the country of destination. The status will not change immediately upon arrival at the airport of the destination country, but after the parcel has been processed by the postal service. This may take from 3 to 10 days.

The parcel took off from the airport of the sender's country and is sent to the country of destination.

After the parcel leaves the territory of the sender's country and arrives in the country of destination, it will be assigned a new track code, which is not registered anywhere. Accordingly, the parcel will not be tracked.

Issued by customs

Procedure customs clearance completed, in the near future the parcel will be transferred to the post office of the country of destination for further delivery.

Ready for shipment

Ready to ship

It means that the parcel is packed, marked and will be sent in the near future.

Detained by customs

This operation means that the parcel is detained by employees customs service for carrying out activities to determine the purpose of the parcel.

Upon receipt in international postal items within a calendar month of goods, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such an excess, it is necessary to pay customs duties, taxes at a single rate of 30% of the customs value of goods, but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is missing or does not correspond to the actual, this significantly increases the time spent on clearance of shipments, since it becomes necessary to carry out customs inspection and document its results.

Sending

The parcel was sent to the wrong index or address, they found an error and redirected it to the correct address.

International mail import

The operation of receiving a shipment in the country of the recipient.

All mail entering the territory Russian Federation from flights, starts the journey at the aviation mail transportation department (AOPP) - a special postal warehouse at the airport. From the aircraft, within 4-6 hours, the shipments arrive at the AOPP, the containers are registered, their integrity and weight are checked. Mail is registered in an electronic database. When registering, a barcode is scanned, data is entered about where the container is addressed (for example, MMPO "Moscow"), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of AOPP.

The next operation after exporting from the country of origin, which is reflected on the site when tracking the shipment, is import to the country of destination. Import information appears after the shipment has been handed over by the carrier to the postal operator of the country of destination. The operation "Import" means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the place of international postal exchange (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of the city where the international shipment will go depends on the country of the sender. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

Unsuccessful attempt of delivery

Assigned if the operator reported that there was an attempt to deliver the parcel to the addressee, but for some reason it failed.

Options for further action:

• New Delivery Attempt
• The parcel will be deposited until demand or until the circumstances are clarified.
• Return to sender

What to do if this status is received:

• You need to contact your post office and find out the reason for the non-delivery.
• You must contact the post office yourself to receive the parcel.

Treatment

The parcel arrived at one of the sorting centers for processing and further shipment to the recipient.

Processing at an intermediate point

Processing in the sorting center

The status Processing in the sorting center is assigned during the delivery of the item through the intermediate sorting nodes of the postal service. In sorting centers, mail is distributed along trunk routes. Parcels are reloaded from one transport to another, for further shipment to the recipient.

Processing completed

A generalized status that means the completion of the processing of the parcel before sending it to the recipient.

Awaiting delivery to the post office

Awaiting shipment

It means that the parcel is packed, marked and will be sent in the near future.

Awaiting quality check

Indicates that the package is not yet complete and is in the seller's warehouse, waiting for the contents to be checked before shipment.

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure is completed, the parcel was transferred to the post office of the country of destination for further shipment to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards a logistics company or post office.

Shipment Cancellation

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to the terminal

The parcel is sent to the postal terminal at the airport to be loaded onto the aircraft and sent to the country of destination.

Departure ready to ship

It means that the parcel is packed, marked and will be sent in the near future.

Sent

Generalized status, which means sending a parcel from an intermediate point towards the recipient.

Sent to Russia

The parcel will be transferred to the Russian Post for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Sent to destination country

The parcel is in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Note! The following status will not be displayed immediately, as soon as the parcel is in the country, but after the parcel is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the place of international mail exchange.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

Transferred to storage

It means the arrival of the item at the recipient's post office (OPS), and transfer to storage until it is delivered to the recipient.

Read also:

As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).

Handed over to customs

In the sender's country

In the country of the recipient

Loading on the plane

Loading on the plane before departure to the country of destination.

Loading into transport

Shipment preparation completed

It means that the parcel is packed, marked and will be sent in the near future.

Preparing for shipping

Preparing for export

Packing, labeling, loading into a container and other procedures necessary for shipment to the country of destination.

Left the airport

In the sender's country The parcel took off from the airport of the sender's country and is sent to the country of destination. The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the parcel arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the country of the recipient The parcel is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The parcel was sent to the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Left the place of international exchange

The shipment left the place of international mail exchange and then goes to the sorting center. From the moment the shipment left the MMPO, the delivery times for shipments in Russia begin to operate.

According to the information received from the Russian Post, the status "Left the place of international exchange" can last no more than 10 days. If after 10 days the status has not changed - this is a violation of the delivery time, which can be reported to the Russian post office by phone 8 800 2005 888 (free call), and they begin to respond to this application.

Left the mail terminal

The parcel has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left sorting center

The parcel has left the sorting postal center and is heading towards the recipient.

Left the transit country

The parcel left the sorting center in the transit (intermediate) country, sent to the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.

Mailing information received

Received information about the postal item in electronic form

It means that the seller has registered the package (track code) on the website of the postal (courier service), but in fact, the package has not yet been transferred to the postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further shipment towards the recipient.

Parcel registered

It means that the seller has registered the package (track code) on the website of the postal (courier service), but in fact, the package has not yet been transferred to the postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as: sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The parcel arrived at the airport for unloading, loading, processing and further shipment to the destination.

Arrived at International Sort Facility

Came to the place of delivery

Means the arrival of the item at the post office (OPS) of the recipient, which must deliver the item to the recipient. As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).

This status indicates that the recipient can independently contact the post office to receive the item without waiting for notification.

Arrived at the post office

Means the arrival of the parcel at the recipient's post office, which must deliver the shipment to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

It means the arrival of the parcel at the intermediate postal node for sorting, route selection and sending towards the recipient.

Arrived at Destination Sort Facility

The parcel has arrived at the sorting center of the country of destination for subsequent import / export operations.

Arrived in destination country

The parcel arrived in the country of destination at the place of international postal exchange for subsequent import / export operations.

Arrived in transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further shipment towards the recipient.

Arrived at the small package processing center

It means the arrival of the parcel at the postal distribution center, for sorting, route selection and sending to the recipient.

Arrived at warehouse

The parcel arrived at the warehouse for unloading, marking, processing, loading and further shipment to the destination.

Arrived at the terminal

Means arrival at an intermediate terminal for unloading, loading, processing and further shipment to the destination.

Arrived in Russia

The parcel arrived on the territory of Russia, for further import and shipment towards the recipient.

Reception

Admission to the customs service of the country of destination

Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may be possible. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Reception at customs

In the sender's country The parcel was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the country of the recipient Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may be possible. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Receive from sender

Means that a foreign sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is in the check (or receipt) issued upon receipt of the parcel. The "Receive" operation shows the place, date and country of receipt of the shipment. After acceptance, the parcel moves on its way to the place of international exchange.

Accepted by the carrier

Means that the sender (seller) has transferred your order to the local carrier. At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is in the check (or receipt) issued upon receipt of the shipment.

Sorting

The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further shipment towards the recipient.

Customs clearance

In the sender's country The parcel was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

In the country of the recipient Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the parcel can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may be possible. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Customs clearance completed

This operation means that customs has checked the shipment and returned it to the Postal Service. In many IMPOs, customs works around the clock: this is the only way to check the enormous volume of incoming mail from abroad in due time. Each customs officer is assisted by two postal operators.

Transit

Transportation

Transportation of a parcel from one sorting center to another, in the direction of the recipient.

Package

It means that the parcel is packed, marked for further shipment.

Export

Export (content check)

The parcel was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

Export (packaging)

The parcel has successfully passed the inspection, packed and ready to be sent to the country of destination.

International mail export

Means the actual sending of the parcel to the country of destination.

The "Export" status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then it is impossible to track it (find out what exactly is happening with it), only at the import stage you will be able to see your parcel and monitor its further movement. The use of transit traffic and certain restrictions often delay departures. However, if your parcel was sent more than 3 months ago, but has not received the status of "Import", then the sender needs to contact the post office and apply for a search.

Export, processing

Means the actual sending of the parcel to the country of destination.

The "Export" status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the "Export" status, then it is impossible to track it (find out what exactly is happening with it), only at the import stage you will be able to see your parcel and monitor its further movement. The use of transit traffic and certain restrictions often delay departures. However, if your parcel was sent more than 3 months ago, but has not received the status of "Import", then the sender needs to contact the post office and apply for a search.

Electronic registration of the parcel

It means that the seller has registered the package (track code) on the website of the postal (courier service), but in fact, the package has not yet been transferred to the postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.

What do the statuses of mailings mean in English?

What is on Aliexpress, what is on popular trackers, all the statuses of mail items are translated into Russian. So you will not often encounter statuses in English. And yet I decided to add here the translation and decoding of the most popular of them.

Firstly, you can run into them when tracking the track number directly on the website of one of the foreign delivery services, where there simply will be no Russian language.

Secondly, the machine translation of some statuses does not add clarity to the word at all.

So I think the information below will be useful to someone. I also note that different delivery services use different names for essentially the same actions. Therefore, some statuses will be translated in the same way so as not to create confusion.

Order information received by carrier

Parcel information received by the carrier.

The same as - Received information about the mailing, information about the order / parcel received. This status means that your package has been registered by the carrier and has been assigned a track number. However, the parcel itself has not yet been sent.

hand over to carrier of destination country

Handed over to the carrier of the country of destination.

Means that the package has arrived in the country of destination and has been handed over to the local carrier, courier or postal service.

arrive at destination country

Arrived in destination country.

This status means that the parcel has arrived in the customer's country. Then it is waiting for customs clearance and transfer to a local carrier. It is worth noting that many small orders are no longer tracked at this stage.

despatch from sorting center

Dispatched from the sorting center.

The same as Left the sorting center. During the delivery process, you may encounter this statute several times, since the parcels are sorted both in the country of departure and in the country of destination.

arrival at delivery office

Arrived at office/delivery point.

Means that your order has arrived at the local post office or courier office. You will receive a notification shortly or a courier will contact you.

arrival at sorting center

Arrival at the sorting center.

Sometimes trackers associate this status with the “Arrived at waypoint” status. The parcel sorting process usually takes 1-2 days, after which they continue on their way to their destination.

arrived at the destination postal office

Arrived at destination post office.

Same as arrival at delivery office. It means that your package has been delivered to the nearest post office and you will be able to pick it up soon.

export of international mail

Export from the country of origin.

Some trackers translate this status literally - "Export of international mail." It means that your package has left the country of origin and is on its way to you.

released from customs

Left customs / Released by customs.

Your order has successfully passed all the necessary checks and customs clearance procedures and went on.

left the place of international exchange

Left the place of international exchange.

Also associated with the status "Left waypoint". During the delivery process, this status may occur several times.

airline departure from original country

Left the country of origin (Air Freight).

Means that your order has left the country of departure by airmail.

already received the electronic information export

Parcel information received - export.

It means that the carrier has completed the registration and processing of the mail item and the export process to the country of destination has begun.

international shipment release export

International shipment of goods - export.

The postal item was successfully exported from the country.

the parcel arrived at the transit center

The parcel has arrived at the transit center.

Also associated with the status "Arrived at Waypoint".

depart from transit country or district

Left the transit country.

This means that the package was not delivered directly to the country of destination, but through one of the "transit countries" (usually European countries). There she also went through all the necessary customs procedures and was sent to the country of destination.

airline arrive at destination country

Arrived in the country of destination - air delivery.

It means that the parcel has arrived in your country.

attempted delivery

Delivery attempt.

If you see this status, then in fact the courier should have already contacted you and agreed on a delivery time. If no one contacted you, then soon the status will change to "Unsuccessful delivery attempt". In this case, you should contact the courier office and explain the situation.

Most likely, they simply could not get through to you.

import of international mail

Import to destination country.

Means that your order has crossed the border of the country of destination.