Why install the application if I have a TV set-top box from Rostelecom? Many users do not yet know how convenient the Multiscreen service is, so the popularity of the SmartTV application is only gaining momentum. And the Smart TV platform itself, by the way, allows you to watch channels on any TV without additional wires and set-top boxes. Ex-Zabava enters the market under a new name - "Interactive TV"

Interactive TV on Samsung SmartTV

Interface:

How to find?

You can install the application in the SmartTV section of your TV. Go to the app store Samsung Apps.To find applications, press the button Search on the remote and enter "Interactive" or go to section "Video"

Work without attachment

By itself, work without a set-top box is possible, but, in any case, you must activate the “Interactive TV” service, i.e. free of charge, just by installing the application on Smart TV, nothing will work. The most interesting thing is that it is impossible to connect an interactive television service without a set-top box. Even if you do not need it, you will either have to rent STB or buy it. Rostelecom simply does not give other conditions when connecting. Thus, after connecting the service, you will be able to use the application "without a set-top box" by simply putting it in a corner.

The only option in this situation is to connect "Interactive TV" for some promotion. Usually, when connecting through a promotion, the rental of a set-top box is 1 ruble per month. More information about promotions can be found on the website rt.ru

List of supported Samsung models

Attention! The list is approximate! Better ask in the comments if your model is supported or not! Pay attention to the year of manufacture of your TV. Below 2012 are not supported. TVs on Tizen OS - not yet supported, we will additionally inform you when the application for this OS is released.

Support expected soon:

2015 (Tizen platform): UJS9000, UJS9500, UJS9800, UJS9900, UJ6400, UJ5500, UJ5510, UJ6200, UJ6300, UJ6330, UJS6000, UJU5900, UJU6000, UJU7000, UJU7500, UJU7800, UJU8000, UJU6300, UJU6400, UJU6500, UJU6600,UJU6700, UJU6800, UJ5510, UJ5520, UJ6200, UJ6300, UJ6330, UJS6000, US9F

2016 (Tizen platform): UKS9800, UKS9500, UKS9000, UKS8500, UKS8000, UKS7500, UKS7000, UKU66A0, UKU6510, UKU6500, UKU64A0, UKU6400, UKU630D, UKU6300, UKU6000, UK6300, UK6250, UK6200, UK5600, UK5520, UK5510, UK5500, UK5300, UK4300

Supported:

Models listed, BUT ONLY 2012: UES8000, UES7500, UES7000, PE8000, UE7xxx, UE6xxx, UE5xxx, UE4xxx, PE7000, PE6500, PE570, PE550, PE540,PE6500, PE550

2013 (Platforma Orsay): KF9500, KS9C, PF8500, UF7000, UF7400, UF7450, UF7500, UF8000, UF8200, UF8500, UES7000, UES7500, UES8000, UES9000, UES9010, UES9500, PE7000, PE8000, UF9000, US9, US9VCN, US9VCN, US9200 UF7100, UF7150,UF6xxx, UF5xxx, UF4500, PF5500, PF5200

2014 (Platforma Orsay): US9CN, US9VCN, US9V, UF9000, UHU8500CV, UHU9000, UHU9800, US9, UHU7500, UHU8500, H8000C, PE8500, UF7000, UF7400, UF7500, UF8200, UF8500, PE8000, PE7000, PE7000, PE7000, PE7000, PE7000, PE7000, PE7000, PE7000, PE7000, PEC UES9010, UES9500, H8800, UH4500, UH4570, UH6400,UH6410, UH6500, UH6600, UH6700, UH7000, UH7100, UH5500, UH6300, UH5570, UH6200, UHU6900, UHU7000, UHU5900, UHU6000, UHU7500,UHU8500, UH4303, UH5303, UH6203

Not supported:

2012: TB750,TB550

2013 (Platforma Orsay): BD-F8900, BD-F8909, BD-F8500, BD-F8509, BD-F6900

2014 (Platforma Orsay): HT-H6500WM, HT-H6550WK, HT-H6550WM, HT-H7500WM, HT-H7730WM, HT-H7750WM, BD-H6500, BD-HM65, BD-H8500, BD-H850, BD-H8900, BD-H8909

When I try to reset my password it says "Error changing password"

This problem can only be solved through technical support. call 8-800-1000-800 . You need to edit the account in the database. It is solved, as a rule, either on the day of contacting technical support, or the next day. You will not be able to recover the password before submitting the application - such an error will always appear

Description of the application "My Rostelecom"

We decided to dedicate this review entirely to the Rostelecom mobile application. It is an almost complete replacement for the usual "Personal Account", opening access to it from any mobile device. Let's see what this application is and what opportunities it opens up for subscribers.

The mobile application "My Rostelecom" provides a special convenience for managing connected services. If the usual "Personal Account" is convenient only on a large computer screen, then on a smartphone or tablet it is more convenient to use a special application. It is adapted to the screens of mobile devices, where all operations are performed by hand movements..

The My Rostelecom program has the following advantages:

Works even when not working home Internet- it is enough to connect via a mobile network;
Allows you to manage any services - the Internet, telephony, digital television;
Provides the convenience of changing tariff plans and connecting / disconnecting services - all operations can be performed directly from your phone, without contacting support and offices.

Let's look at the capabilities of the My Rostelecom application in more detail.

The first possibility is easy management of tariffs and services. In order to change the tariff plan, it is enough to select the service (Internet, telephony or TV) and click on the link "Change tariff plan". Services and options are connected in the same way. By the way, here you can also activate the Wi-Fi connection in the countryside.

Convenient balance control is what many Rostelecom subscribers lack. With the new application, it will become much more convenient to control the state of your account. Enter the program, select a service and specify the amount of money on the balance. Here you can also replenish your account with a bank card or Yandex.Money. This section is presented with many additional features:

binding bank cards- for prompt payments;
Setting up auto payments - with the My Rostelecom application and the auto-replenishment system, you can not worry about the state of your account;
Viewing the history of payments and accruals - be aware of all financial flows;
The “Promised payment” service will help in those moments when there is no money to pay for communication services.

By the way, using the application from Rostelecom, you can take part in the bonus program. Bonuses received for using communication services are exchanged for minutes, discounts, content and additional services.

Other features of the My Rostelecom application:

The ability to manage multiple personal accounts at once, even if users are located in other regions;
You can manage the accounts of the whole family - take control of the accounts of children, parents, grandparents;
From the program, you can pay for the services of third-party organizations - a real payment instrument in your pocket;
Order a detailed printout - if you cannot understand where the money has disappeared, order a detailed printout by e-mail.

The most important feature of the proposed software is the built-in online chat with hotline. Now you do not have to "hang" on the phone, waiting for the consultant's response. Just ask a question in the chat and wait for an answer.

Where to download the application from Rostelecom

The Rostelecom application for Android and iOS can be downloaded from the software store for the mobile platform used - These are Google Play Store and App Store. It is free and available for almost all age groups. We do not recommend downloading the My Rostelecom application from other sources - it is not safe.

Watching your favorite series from your phone or tablet has become commonplace for most Internet users. But few people know that it is much more convenient to do this from mobile applications. In addition, if you use the Interactive TV 2.0 service, you can use one account on all Android devices at the same time.

Android Application

Link to Google Play: https://play.google.com/store/apps/details?id=com.rostelecom.zabava&hl=ru

Last update:

Version 3.0.13 (from 04/03/2017). Main changes:

Fixed app crash after entering PIN code
Fixed app crash after adding a channel to favorites
Fixed movie search - shows all results when filter is applied
Correct display of purchased packages Easy 2.0 and Starter 2.0

How to watch TV and movies?

To be able to watch channels or order movies, you need to log in with your credentials from the Interactive TV service - these are the same login and password that you used for the set-top box (STB). To do this, click on the button "MY" at the very bottom of the app. After that, an additional menu will appear. In it we choose "TO COME IN" .

Accordingly, the activation number is login. The activation code is password. These data can be indicated on the bottom of the set-top box (in the form of a sticker), or in the contract for the provision of communication services. . They usually look like this: 0245678901 / 123456

If you have an account on the portal itv.rt.ru, then you can enter the e-mail and password that were used on the portal - you will have access to all packages, channels, films, series that you have already purchased on the portal. You can read more about this .

How to manually update the application?

When exiting new version- Appendix will update automatically if your phone settings allow self-updating of programs. If it doesn't, you can manually check for updates via Google Play from your phone. Login to the app Play market and see a list of all your applications:

Pay attention to the category "There are updates". If there is an application in this list (in this category) "Interactive TV" from Rostelecom - update it.

Not showing any channel

This problem often occurs if the Internet is not from Rostelecom (another provider). To be more precise, the phone receives an IP address of a non-home region (geolocation is broken). This can be checked using the site 2ip.ru. Go to it from your phone and see which region you have decided. Does it match yours?

If the data differs (a different city is determined), then the problem is in your provider, which gave you an IP from the wrong pool that you need. Contact your Internet Service Provider.

Application problems on Android and their solutions:

Attention! If you do not find the problem below, you can contact technical support Rostelecom by number 8-800-51-000-51 , She, among other things, solves problems with a mobile application on Android (usually the problem is solved in 2-7 days)

Q: The current minute is not saved when watching a movie

3.0.12. Update the app.

Q: It gives an error "No results were found according to the criteria you specified, try checking the filters"

A: Wrong time and date settings in phone/tablet

Q: The application does not work on the mobile operator YOTA

A: Yota can assign you an IP address, which will be determined by the application as Moscow. Therefore, if you are in another region, there may be problems with geolocation and the channels will not be shown - different regions may use different tariff plans. Try to change the tariff to another through Personal Area Rostelecom.

Q: Why can't I buy a movie with the money I have on my Rostelecom personal account

A: The payment functionality using the subscriber's personal account will appear in the next versions of the application. You can pay using your personal account on the itv.ru portal.

8-800-51-000-51

Q: Player control buttons are not displayed

A: The problem is fixed in the version 3.0.12 . Update the app.

Q: How can I pay for purchases?

A: In mobile applications (regardless of OS) and in SmartTV applications, purchases can be made using plastic cards.

Q: When watching channels, the error "No data to display content" (LG P 713, android 4.1.2)

A: You should contact the technical support number 8-800-51-000-51 . Need diagnostics from the service integrator.

Q: A message appears in the Android app asking me to purchase a package, although it shows everything on the Smart TV (ASUS MeMO Pad)

A: You should contact the technical support number 8-800-51-000-51 . Need diagnostics from the service integrator.

A: The problem is fixed in the version 3.0.12 . Update the app.

IMPORTANT! Sending logs from the application to developers.

What is it for?

This operation is necessary when contacting Rostelecom technical support. Before calling the number 8-800-51-000-51 , don't be lazy do this simple operation. When you call technical support, tell the operator that you sent the logs through the menu "Help" in the app and say which mailbox you sent them from.

Sending logs to developers helps to diagnose your problem much faster and more accurately. This will not only help reduce the waiting time and speed up the solution, but also provide the necessary data for further development / updating of the application.

How to do it?

On a mobile device, select from the menu on the left "My" and a section will appear below "Help". Next, click on the button "Send a message". If you do not have a default email client selected, select an application gmail

Interactive TV is gaining more and more popularity among ordinary subscribers. This is due to the quality of the service and ease of use. The user can access programs on any device at the same time: TV, tablet or smartphone. And for this, special mobile applications have been created that allow you to access the broadcast. To use it on their mobile device, the subscriber only needs to download and install a special application on their device, after which they can proceed to its settings

As for the Rostelecom interactive television service, there are a number of reasons why it should be used. The main reason is the picture quality, which is many times better than on cable TV. Also, the ability to use additional functions, such as pause the broadcast, or save your favorite show to the drive.

You can also compose a number of programs into one broadcast, and then calmly sit down to watch them. And most importantly, now users will not share one screen - available mobile applications that allow you to stream video to various devices- including telephones.

How to watch Rostelecom interactive TV on a tablet or smartphone

So, if you decide to watch broadcasts of programs on your tablet, then the first step is to perform the following series of actions that will allow you to access the broadcast on your device:

Download the app to your smartphone or tablet
Install it
Launch and go to the "Multiscreen" section
Enter your credentials, they are on the console itself

For Android tablets and smartphones

Download the application from the link https://play.google.com/store/apps/details?id=com.rostelecom.zabava
Install on your device

After that, you can start setting up and entering data from your account.

For owners of smartphones and tablets with iOS OS

Download the application from the link https://itunes.apple.com/en/app/zabava/id520802860?mt=8
Install on your device

Interactive TV Rostelecom for Smart TV LG

If you are the owner of a TV with such a function, then you should pay attention to the fact that you can use it to the fullest. To do this, you need to connect your TV to the Internet and connect the interactive TV service. To use it, you must perform the following series of actions:

Go to the TV settings menu
Go to the Smart section
Select interactive TV
Specify login and password
Go to view

All actions are quite simple, and you can view your login and password in your account settings or on the set-top box. If you do not remember them, you can always call the support service.

Interactive TV for Samsung SmartTV from Rostelecom

Stiot note that the application must be installed. Not all TV models support it, this information can be clarified on the official website of the manufacturer, where you can get all the information on the models in the guide. After that, follow a simple series of actions:

Go to menu
Go to Samsung Apps
Select interactive TV app
Specify your login and password

You should also make sure that your TV has been connected to the Internet. Some TVs can be connected via Wi-Fi, but most of them also work via cable. If something doesn't work. Then you should ask for help from the company's specialists through the feedback form.

How to use the Rostelecom interactive TV application

To do this, all users, both smartphones and tablets and TVs, just go to the itv.rt.ru website and view it through it. To get access to the view, it is enough to go through a simple registration, as a login and password, you need to enter the ones you already have.

This is for those subscribers who have not yet installed applications. After installing the applications, the connection to the site channel will occur automatically through the applications themselves, after which the user will receive a convenient control menu, both on his tablet and on Smart TV LG or Samsung. Reviews of the application are not bright, but the developers are constantly improving it.

Rostelecom Smart TV is an application for TVs that allows users to watch programs and movies with maximum comfort. The application was released for two types of TVs: Samsung and LG, and any ordinary user can download, install and configure it.

Any application attracts when it brings benefits and real benefits to owners (in this case, owners of Samsung or LG TVs). Rostelecom Smart TV makes watching programs and movies convenient for both adults and children - the main thing is to choose the right settings.

Application for Samsung

Rostelecom has released the Zabava application for Samsung Smart TV. Its essence lies in the ability to control television and video content, which makes watching TV the most comfortable and enjoyable for the user. You can download Rostelecom interactive TV on Samsung Smart TV for TVs whose release date is not earlier than 2012. To connect, you need to register, and then pay a subscription for a month. Each user chooses a package of available channels independently, depending on preferences.

Features of Rostelecom Smart TV for Samsung TVs:

Access to more than 200 channels;
You can download new movies that are in theaters;
Ability to control viewing, namely: pause, rewind programs, archiving;
Movies and series on demand (for an additional fee);
Combining multiple screens, including various gadgets, such as: tablet, laptop, computer.

How to set up the application on a Samsung TV with Smart TV function

App for LG TV

Rostelecom did not ignore LG either, releasing an identical application for LG Smart TV. The registration procedure is the same as for Samsung Smart TV, after which you also need to pay for a subscription. This application is active for LG Smart TV 2012-2013 release.

Features of Rostelecom Smart TV for LG TVs:

View more than 120 channels;
Ideal content playback quality;
View control (same functions as Samsung);
Parental control, that is, the possibility of restricting children from prohibited programs of an erotic or other undesirable nature;
Karaoke - the ability to activate entertainment, so loved by both adults and children;
Ability to add ratings and reviews for films;
Association with social networks;
Ability to install and run anti-virus programs.

Connection, installation and settings Smart TV

Users are primarily interested in connecting and installing the application, as well as the subsequent configuration of the program. Difficulties should not arise, since these procedures are clear and do not contain pitfalls.

Possibilities of interactive television from Rostelecom. How to connect and set up.

How to install Smart TV

This is done through the Smart TV section on the TV. The user needs to go to Samsung Apps and find the Rostelecom Smart TV application.

How to connect Smart TV

To connect, you need to register. It is carried out as follows:

You need to connect the TV to the Internet, and also turn it on;
The user must go to the Smart TV application section;
Then you need to go to SamsungApp, click on the Video section;
Next, the Interactive TV program is selected, after which it is launched;
The completion of the registration is the authorization of the user.

How to set up Smart TV

The setting will be needed if the application is not pre-installed. In this case, you need to select the Interactive TV application, download and run it. It will automatically be added to the desktop, where it will not be difficult to find it.

In any case, if suddenly users have difficulties in any of the above points, then you can always call Rostelecom support service so that the operator can help you set up the application, or you can find a solution to the problem of interest on the forums or websites.

Attachment to work with the application

In order for the installation of the Rostelecom Smart TV application to be possible, it is necessary to purchase a set-top box from which the application is controlled. The peculiarity of using Rostelecom Smart TV is such that without a set-top box it is impossible to connect the application, so users need to take care of this issue and purchase equipment or rent it.

Several variations of set-top box models have been released, from which the user chooses the one that suits his aesthetic preferences, financial capabilities and dimensions of the set-top box. The set-top box is usually connected via a Wi-Fi modem or router. Subsequent work without a set-top box is possible, because you can view channels not only through a TV, but also download content to various gadgets.

Conclusion

Thus, the Rostelecom Smart TV application offers a whole range of advantages, the main of which are high level TV playback quality, and, of course, a large selection of channels. Interactive television with these two parameters attracts users in the first place, although the fact that you can download, install and configure the program yourself is also a plus. It also becomes important that users do not need to share the screen and choose who will watch TV in what order.

THE BELL