How to connect Akado Internet?
In order to connect Akado's Internet access and/or television services, you need to fill out the form above with all the details or call us at working time by phone. After filling out an application for connection, a specialist will call you within a few hours and set a convenient time for you to visit a specialist who will conduct necessary work by connection.
How to set up Akado Internet?
In this case, a clear short answer to this question no. Internet setup depends on the following components: modem, router, connection type, desktop computer or laptop, operating system and some other elements. There can be several dozen combinations of such elements, but the bottom line is that if you want to set up the equipment for high quality stable operation then contact the experts for help.
Should I rent or buy Akado equipment?
For us, the answer is obvious - to buy high-quality equipment. Why? In the vast majority of cases, the quality of equipment and its software, offered by Internet providers, as certified by them, leaves much to be desired and costs much higher than the fair market price. The design of some products of routers (routers) can be shocking in comparison with quality brands, such as the Thomson TCW770 router - a huge white brick.
Which router (router) to choose for Akado?
As noted above, it is worth buying a high-quality router once (ASUS, Zyxel, D-link) and using and enjoying their high-quality uninterrupted operation. If you have chosen a high-speed tariff, then many cheap wireless routers they just won't release actual speed tariff, but will cut it.
How to set up a router for Akado?
The essence of the settings for connecting to the Internet through Akado is quite simple and comes down to finding out the unique identifier of the network equipment, the so-called MAC address, which must be entered in the equipment settings on the subscriber's side and on the provider's side. To ensure the security of the wireless network, you need to encrypt the network using available methods.
Technical support for Akado subscribers?
If your Internet does not work, you have purchased a new router and do not know how to set it up, you have a new computer that needs to be connected, in short, you need technical support for Akado's services, then contact us for help.
Computer assistance services for Akado subscribers
In addition to setting up access to Akado's networks, we provide an almost exhaustive list of computer assistance services that can satisfy the most demanding client. You can find the entire list of computer assistance services on the pages of our website.
Why does Akado not work?
The main reasons why the Internet may not work for you: the router is broken, its settings are lost, the PC is infected with viruses, the drivers do not work correctly, the Wi-Fi adapter in the PC is broken, there is no money on the account and much more. Contact us for help. Our specialist will come to you within a couple of hours, find out why the Internet is not working and set it up for correct operation.
Service zone
Akado's networks cover almost 100% of the territory of Moscow and a number of cities in the Moscow region. In Moscow, almost every resident can use the services of this company.
Wiring diagram
Basic instructions for setting up AKADO
- Windows 8: auto settings , static settings , PPPoE , mac address
- Windows 7:
“Internet connection constantly disappears”, “Yesterday it worked fine, but today there is no connection”, disappears internet wi-fi- such complaints can often be heard from people who are faced with a lack of connection to the global network. There can be many reasons for this situation, let's try to analyze the most important of them and understand what to do if the Internet disappears.
Conventionally, the reasons for the lack of connection to the Internet can be divided into external (not dependent on the user's computer and not solved on their own) and internal (located in the area of the computer network).
You should not sound the alarm from the very beginning, initially check for physical damage to the router or cable, then restart the computer and router. It is possible that the settings got lost during operation, by simply restarting the device, you can solve the problem. If after these simple steps there is no connection, it is worth understanding this issue in more detail.
Internal reasons: why the Internet disappears
1. Malfunction of modems and network cards
Equipment for connecting to the network often fails (in the event of a breakdown or reset). In the latter case, it is difficult to diagnose the problem, because at first glance the equipment looks operable. You can check their correctness yourself. To open the menu, right-click on the "My Computer" shortcut and go to the "Properties" tab. In the Windows XP operating system, then next you need to select the "Hardware" item, then "Device Manager".
On other operating systems, the tab is located directly in Properties. After calling the menu, you need to find your equipment and make sure that there is no exclamation mark in the yellow triangle next to the picture (its presence indicates an incorrect installation, in such a situation it is worth reloading the drivers). If your hardware doesn't light up, it's probably broken and needs to be replaced.
2. Wrong settings
The network connection is configured once at the beginning of the installation, usually after that there is no need to make adjustments to its operation, but in the event of a system failure (arising due to various circumstances), it becomes necessary to carry out diagnostics. This can be caused by both virus files and the operation of the operating system itself. Also, the computer is subject to human influence, especially if it is in common use. In any of these cases, if the Internet is lost on the computer, it becomes necessary to check the connection settings. To do this, you need to take the instructions (which are provided by each provider at the conclusion of the contract) and check the correct connection point by point or set up a new one.
3. Virus programs
In 40% of cases, the Internet network disappears due to a virus attack. Many infected files can block various connections or completely block traffic.
Check their involvement in what is missing home Internet, you can hold down the "F8" key before starting Windows and select safe connection mode with network drivers loaded. With this start, the system will not download the virus, and if the Internet does not work during normal startup, then it will connect in safe mode. This signals that there is malware on the computer.
To get rid of viruses, you need to download the updated version antivirus program(it is desirable to install from a disk). Some types of viruses block the search for an anti-virus program and can hide from it if it was launched in the same operating system. AKADO-Ural specialists advise using another non-infected operating system for treatment. If you do not have other equipment or the proper knowledge, you can use the safe mode and search for and treat viruses in it, or turn to professionals for help.
AKADO-Ural offers Doctor AKADO service (formerly Multimaster). The company's specialists will provide you with qualified assistance in setting up equipment, installing software, curing your PC from viruses and other work.
External reasons: why the Internet periodically disappears
1. Internet Service Provider
The provider is the link that connects users to the Internet, all information passes through it. The quality of the Internet depends on it, and many problems arise in case of problems in providing communication from the provider. For example, Internet outages often occur due to faulty equipment, unscheduled technical work and other little things that are in the competence.
This organization is responsible for the quality of communication and in 50% of cases when the Internet constantly disappears, it is necessary to contact the technical department for help.
Naturally, not everything is solved in this way, some reasons for the lack of Internet directly depend on the programs and system settings. Before contacting AKADO technicians, do not forget to check your balance, if it is out of use, then access to the global network will be automatically blocked. In case of replenishment of the account, you will be able to use all the possibilities of the network again.
2. Problems in the operation of communication channels
In 30% of cases, the Internet network disappears as a result of a break or physical damage to communication channels located within the building. Basically, this problem is solved by specialists; for self-diagnosis, you need to know the type of channel used and its features.
For example, cable-type channel diagnostics must begin with checking the integrity of the wiring located in the room. It is worth noting that in some cases it is impossible to do this without professional equipment, but there are a couple of ways to initial check without using it.
We hope the above tips will help you understand why the Internet wi-fi or direct connection disappeared without resorting to the help of specialists. If the problem is not solved with the help of these recommendations, you should seek help from specialists. If the problem is not solved with the help of these recommendations, you should contact the specialists of our company for help. We will help to determine the exact causes of the malfunction in the connection and eliminate it.
