Since the situation itself is quite difficult, writing a letter in such a situation is a very important issue, in which it is important for the author to be literate, polite, correct, and at the same time, able to firmly defend his business interests. The following help to successfully solve the complexities of "difficult" letters: A competent attitude in interaction: a firm but correct attitude towards partnership Choosing an appropriate style of writing (formal-business or confidential-business) Competent and logical handling of facts Sample business letters. this species letters need to be answered. To write a request letter, you must follow general rules business correspondence and writing business letters. In the practice of record keeping of any organization, a letter of request is often used, the sample in this article will serve as a good example for you.
Write an open letter to the President
I wanted to join the queue and collected certificates (for which I had to pay), but they sent me away because. we have a car about which I also submitted a certificate from the traffic police, but it did not suit the local government, it was necessary to collect certificates again and submit an auto assessment report. I don't know for communal payments without even having a residence permit, it’s hard to pay. Why do we have large families abandoned? why doesn’t anyone want to help? I hope that you will pay attention. I kindly ask you to assist in the issue of concluding a contract of social employment with us and registration for the apartment in which we currently live.
Please help us with the event
Attention
The letter is composed as much as possible in simple words and in short form, but with specific details relating directly to the request. Saint Petersburg State University Telecommunications to them The Administration of SPbSUT reserves the right not to answer questions asked in a rude manner and questions using profanity. Feedback for reporting facts of corruption All questions published on the site.
All categories of questions on the site. 2112. Please provide assistance in resolving the issue of payment Valentina Alexandrovna (Guest) Thursday, October 10 2013, 04:53 PM Hello Alexander Andreevich! The mother of your 2nd year student (Fedorenko M.S.) - Fedorenko Valentina Aleksandrovna, is addressing you.
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Medical, educational, cultural and sports organizations need material support from big business, and on the example of Russia, we can see how such support is provided in the form of charitable actions, special funds, scholarships and grants. In such letters it is recommended to explain very thoughtfully why this message is addressed to this person, indicating, for example: “we are residents of the same city and these are our common concerns”, or more specifically: “after all, you are a graduate of our university”, or: “your scientific work related to solving the problem we are dealing with. An effective request letter in 5 steps How to write a request letter to get as close as possible to a positive answer? Any request letter should include a well thought out rationale and a clear statement of the request.
In addition, you can use techniques that increase the effectiveness of writing. Step 1.
Business letters
Zirekle. I ask for your help in solving this issue, Sincerely yours, the chief doctor of the branch of JSC "Tatenergo" - the sanatorium "Balkysh" Khisamutdinov Albert Filyusevich. As you have repeatedly been told in the past, in order to increase bandwidth in the central part of the city, rational use of rolling stock, reduction of non-production costs, energy savings of MUP "Metroelectrotrans" in accordance with the resolution of the Head of the Executive Committee of Kazan dated 03.09.2008 No. 5081 "On the dismantling of tram tracks along Pushkin, K. Marx, N. Ershov streets, from Profsoyuznaya street to Gvardeyskaya St., the work of tram routes No. 5, 12, 20, 21 was canceled and from 12.09.2008 work began on the dismantling of tram tracks in the above section.
Please help us resolve our issue.
In addition, care should be taken to ensure that the recipient of the letter, if necessary, has the opportunity to directly contact its originator. open letters Putin In In the courtyard of the house in which we live at the address Krasnogorsk, st. Igor Merlushkin house. 1, parking spaces are always occupied and there is no way to park a car in the yard, in connection with this, you have to pay for a paid parking space in the amount of 8,000 rubles.
Monthly! For pensioners, this is an unacceptably high cost. (initially, in 2013, the cost of parking was 4,000 rubles / month. For 3 years, the cost has doubled!) In accordance with Part 9 of Article 15 federal law dated 24. Request for assistance As conscientious entrepreneurs, we have fulfilled all the conditions of the contracts on time in full, as evidenced by the acts of work performed signed by the customer's representatives.
I ask you to help
- Letter of request samples and examples
- An effective request letter in 5 steps
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- business vocabulary
- How to write a request letter
- Open letters to Putin
- Request for assistance
- Provide assistance in resolving the issue
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- business letter sample
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- Please help us to resolve our issue.
Request letter samples and examples But the regular practice of writing such request letters is the work of public relations specialists in non-profit organizations.
Letter of request
I appeal (appeal) to you with a proposal ... I ask you to consider a proposal that will allow .... We are offering to you unique opportunity increase sales… We are pleased (we are honored) to offer (to you)… We are pleased to announce the opportunity… We would like to draw your attention… We inform you of the extremely favorable situation with … and suggest taking advantage of this situation for… Specific actions I propose to approve 10/12/2013 as the target date completion of construction and make the necessary adjustments to the list of activities ... Please instruct the company's finance department to allocate ... and pay all previously received invoices for ... I propose that the ABC department prepare proposals for organizing ... I ask (we ask) for your consent to .... (your assistance in ... , your instructions ....) I earnestly (urgently, as an exception) ask ... We ask you to take (energetic, decisive, effective) measures to ....
All comments have been eliminated (letter from Kazmin V.M. to the General Director Babasyan G.L. - ref. No. 10-City-16 / 02-02 / 743 dated February 5, 2016). Despite this, the helicopter hangar functions for its intended purpose from 27.09.2015 Repeated promises CEO OOO "GARANT-SV" Mr. Babasyan G.L. make payment, has not yet been completed. The final payment is 1,635,950.00 rubles. It is not possible to resolve this issue through negotiations.
On July 4, 2016, I sent a Claim to GARANT-SV LLC. If the issue of debt repayment is not resolved, I will be forced to apply to the judicial authorities, which I would not like to do. These actions will entail publicity, proceedings on the legality of the installation of the helicopter hangar, the intervention of the prosecutor's office, since the payment was not made wages employees and others.
Please help me to resolve this issue
Your assistance in… I remind (we remind) about… I ask you to eliminate the backlog (debt) I consider it necessary to discuss with you… I want (we want) to agree with you…. We propose to discuss and agree on future plans ... I ask (you) to consider the possibility of assisting in the implementation of the project ... I provide (you) information (information) about ... I inform (you) about ... Let me inform you about ... I am writing to you in connection with ... I draw your attention to the difficult situation with ... We are compelled to inform ... We inform you about ... We hereby inform (you) about ... I am authorized to inform ... I consider it necessary to draw your attention to (draw your attention to ...) ... We appeal (appeal) to you in connection with the difficulties ... We offer assistance in solving the problem… Knowing about your concern about the problem…, we are ready to propose a solution… As you know (the description of the problem follows)… Guided by the interests of the enterprise, I draw your attention to….
- references to grounds for appeal
A letter of inquiry is a type of business letter. The request is sent to partners, contractors, government bodies... Sometimes you can do without it (for example, by verbally asking a fellow entrepreneur to provide some information), but in general, you should not neglect such messages. At least for the sake of following the established order.
What can be requested?
- Information (about the characteristics of the product and its availability, about the methods of delivery and delivery time, about the reasons for the delay in departure, etc.).
- Documents or objects (papers for concluding a contract, samples of goods, etc.).
In a word, if you do not know something or do not fully understand, if you need documents or price lists, send a request letter.
Letter structure
Such messages are written in the same way as other business letters:
- first, the details of the recipient and sender are indicated;
- then - the date of compilation and the outgoing number of the document;
- title reflecting the essence of the issue;
- addressing the recipient (usually by name and patronymic, unless you are writing to official authorities);
- essence of the question;
- benevolent expression of hope for cooperation;
- gratitude;
- position, full name and signature of the sender.
Since the request letter is official document must be written on company letterhead. A sample request letter can be downloaded here.
How to write?
It is better to start the request with a brief explanation of the reasons for the request. Simply demanding information without giving reasons (and even in an ultimatum form, as some do) is a bad form. Write literally one introductory phrase, for example:
- “on the basis of our preliminary agreements”;
- “in order to prevent possible disputes”;
- "in accordance with the concluded agreement";
- "for the conclusion of the contract."
If necessary, you can refer to acts of legislation. For example, if the law requires that you familiarize yourself with any papers before concluding an agreement, you can write in a letter: “In accordance with Article of the Federal Law of July 24, 2012 No. 397-FZ ...”. You can proceed to the point without preliminary explanations only in cases where the reason for the request is obvious (for example, if you write a request letter following the model commercial offer). But if the reason for contacting is non-standard, you should describe the situation and state your motives in detail so that the recipient does not have any questions.
In the content part, it is necessary to formulate (if possible - concisely) one specific requirement. It is undesirable to ask for clarifications on several topics in the same message. However, this is optional - if you compose a letter for each small issue (of which there are 5-10 pieces in total), this will only lead to excessive formalism. The addressee will also not be very happy to be subjected to such a "paper" bombardment. The content begins with standard introductory constructions:
- “please inform about…”;
- “We will be extremely grateful if you…”;
- "please send ...".
A letter of inquiry always requires a letter of response. If the question is urgent and urgent, tactfully mention that you would like an answer as soon as possible. For this purpose, the following phrases can be used:
- “please reply as soon as possible”;
- “we strongly ask you to respond within five days”;
- “Please give an answer within two weeks”;
- “we are looking forward to your letter”;
- “Please send documents as soon as possible by e-mail.”
In most cases, the request message is very short. There is no need to spread your thoughts along the tree and express your thoughts on the topic and off topic.
Below are examples of the most common requests.
Sample letter of request for the provision of documents
“Dear Vladimir Alexandrovich!
To conclude an agreement between Artemis LLC and Schwarzenspiegel JSC, please provide the following list of documents:
- articles of association;
- certificates of OGRN and TIN;
- certificate of state registration firms (received from the IFTS in the manner prescribed by law);
- order for appointment to the post of general director.
Please send as original documents (by Russian post or courier service) and their copies ( email on the [email protected])».
Sample Letter of Request for Information
“Dear Pyotr Vladimirovich!
Please inform me about the possibility of supplying E-100 ship engines (catalogue code SRK-1738-8476) in the amount of 10 units by December 10, 2015, and inform me about the terms of delivery and payment. Thanks in advance for the quick response!"
Sample letter asking for clarification
“Dear Alexander Petrovich!
In order to prevent possible disputes, I ask you to describe in as much detail as possible the procedure for the delivery of rhesus monkeys from the territory of North Vietnam. What vehicles are used at each stage, is there a danger to the life and health of individuals, what is the maximum period I should expect? Looking forward to your reply".
Compose a letter according to the examples given and do not forget about politeness and business ethics. The request should not contain threatening phrases, ultimatums and promises to go with a complaint to official authorities if there is no answer. State your request as correctly as possible, even if the recipient clearly does not want to fulfill it. And if the answer never comes (or if you are sent an official refusal to provide data), you will have to resort to more serious measures - for example, writing a warning letter.
In this article, you will find information on dealing with difficult letters that are often encountered in business interaction, as well as see samples of business letters. These are letters, the need to write which arises in a situation of violation of business interests: a letter of request and a letter of claim.
Since the situation itself is quite difficult, writing a letter in such a situation is a very important issue, in which it is important for the author to be literate, polite, correct, and at the same time, able to firmly defend his business interests.
Successfully solve the complexity of "difficult" letters help:
- Competent attitude in interaction: a firm but correct attitude towards partnership
- Choosing an appropriate style of writing (formal or business confidential)
- Competent and logical handling of facts
Sample business letters.
(installation - partnership, style - official business, convincing handling of facts)
Dear colleagues!
In order to take measures to ensure the quality and reliability of the KIP-12 device under operating conditions, produced by the Institute "Optics" since 1992, we appeal to you with the following request: consider the possibility of providing the Institute "Optics" with information on the parameters of the device in real conditions operation (details in the attachment). The data sent by you will allow the institute to collect the information necessary for analytics, conduct monitoring and will contribute to a more efficient solution of issues of improving the quality and reliability of the KIP-12 device.
Please let us know in your reply letter your decision to assist us. If needed additional information that you need to make a decision, please also report it in your reply letter.
Sincerely,
Team of the Technical Bureau
Institute "Optics"
Business letter. sample letter of request(installation - partnership, style - confidential business, convincing handling of facts)
Dear colleagues!
We are very interested in improving the quality and reliability of the KIP-12 device, which we have been producing since 1992 and which since 1995 has found a solid application in the work of your company. Therefore, we turn to you with this request.
To improve the quality and reliability of the KIP-12 device, we need detailed data on the operation of this device in operating conditions. In the implementation of this task, we are counting on your help and direct participation. Given the long-term and positive cooperation between our companies, we are asking you to help us collect and provide statistical information on the operation of the device. We will be grateful if you find an opportunity to collect statistics for us on the given parameters (details in the appendix). This will allow us to monitor the efficiency of the device and quickly take measures to improve the quality and reliability of its work.
Please let us know if you are willing to help us in principle. If you need additional comments or have questions to make a decision, we are ready to answer them.
We will be grateful for your answer.
Sincerely,
Ivan Ivanov
Head of the Technical Bureau
Institute "Optics"
Business letter. Sample letter of request and sample letter of complaint.
|
Letter - request (installation - partnership; style - confidential business; convincing handling of facts) |
letter - claim (installation - partnership; style - official business; convincing handling of facts) |
| Dear Andrei Ivanovich! We appeal to you with a request to resolve the situation with the implementation of the ABS project. Until now, we have had no problems in interacting with your company, all the agreements stipulated in the Contract have been observed. We are sure that the situation that has arisen can still be corrected. The success of the ABS project is extremely important to our company. Therefore, we ask you until 06.08.2010. provide information on sending control samples. We hope that your answer will clarify the situation and remove our concerns about the success of the project. Sincerely, |
Dear Andrei Ivanovich! On behalf of the management of OJSC Rosstans, I am writing to you in connection with the need to resolve the situation that has developed with the implementation of the ABS project. I have to report that this situation causes us extreme concern. According to the terms of contract No. A-122 dated 07.02.2010. clause 4.3. 60 days before the start of the planned delivery of products, Star LLC must send control samples of products to the address of Rosstans OJSC, notifying Rosstans OJSC of the fact of shipment. According to the schedule (Supplementary Agreement No. 1 dated March 11, 2010 to Contract No. A-122 dated February 7, 2010), the scheduled start date for the delivery of products is October 1, 2010. The deadline for sending control samples is no later than 02.08.2010. Today is 04.08.2010. At the moment, we have not received information about the dispatch of control samples. In this situation, the ability of Star LLC to fulfill its obligations causes serious concerns for Rosstans OJSC and makes it necessary to think about the application of penalties provided for in clause 7.2. Contract No. A-122 of 08/07/2010. To prevent this, we offer you up to 06.08.2010. inform us about the situation with sending control samples of products. Sincerely, |
Take note of our information and we are sure that the issue of writing "difficult letters" will be much less labor intensive for you.
Tamara Vorotyntseva
Take a look at our training programs for business correspondence:
Sergey Vladimirovich 18/02/2016 at 19:05
We ask you to objectively understand and conduct an internal audit on this fact and bring these traffic police officers to justice under the law, and check how the head of the traffic police, Frolov A.E., actually conducts internal audits for similar and similar violations by traffic police officers in the city Pyatigorsk, and whether the above protocols are valid. We have made many appeals to different structures of the departments of the Ministry of Internal Affairs, but there is no result, since the wife of the head of the traffic police, p / p-ka Frolov A.E., works as a federal judge for the city of Essentuki, Stavropol Territory! If possible, raise this question to general advice and television! We want the traffic police in the city of Pyatigorsk to work according to the law and without any "pull"! We hope for your support!!!
Sergey Vladimirovich 22/04/2016 at 18:24
We ask you to consider the actions of traffic police officers in the city of Pyatigorsk, Stavropol Territory. So, on April 26, 2015, at about 11:40 p.m. on Kirov Avenue opposite house number 67 in the city of Pyatigorsk, my friend and I observed such a moment as the traffic police patrol car "Hyundai Solaris, registration number U 40-03 26, stopped the car" Audi -A7, registration plate М002АЕ-26 in black color ", which was in a film coating in a circular pattern. With which an unfamiliar driver came out and got into their patrol car, after about 5-7 minutes he left the patrol car, got into his car and left at high speed. After that, about 5 minutes passed, and a traffic police officer with the rank of police major got out of the patrol car and went to the nearest trash bin and threw crumpled papers there and then left the place. After his departure, we approached this wastebasket and saw two forms of protocols there;
1) Protocol on the prohibition of the operation of land vehicle, number 26 ШШ 004565;
2) Protocol on the detention of a vehicle, number 26 PZ 004690; in which it is not clear that yes, and together with copies of the protocols, and as they say the traffic police officers, strict reporting forms, but according to the actions of this employee, I think that it is not and they see a violation of the law.
Similar cases have happened before, they burned copies of protocols, copies of decisions that drivers who violated traffic rules should have received, and where there are video recordings as evidence.
Also, in similar cases, we turned to the head of the traffic police, police lieutenant colonel for the city of Pyatigorsk Frolov Alexander Evgenievich, but to which he answered us “in words” that internal checks were being carried out and these employees would definitely be punished, but everything continues as it was before and always no no changes have occurred in the area of work of the traffic police, and the head of the traffic police, Frolov A.E., is aware of all violations of the law committed by traffic police, but no measures are taken by them.
We also turned with the same question to the deputy head of the traffic police for the city of Pyatigorsk, police lieutenant colonel Khorogrov Vladimir Vladimirovich, but to which he answered us: deal with your problems yourself and escorted us out of the traffic police building in Pyatigorsk.
The above protocols were sent by us to the Prosecutor General's Office R.F. of the city of Moscow to check and identify a violation in the actions of a traffic police officer and whether the protocol data is authentic, which ended up in the trash.
We believe that these are violations of the Code of Administrative Offenses of the Russian Federation, and the law on the police, and where there is a corruption component in the actions of these traffic police officers, as well as weak control over the work of the traffic police by the head of the traffic police Frolov A.E., and the deputy head of the traffic police Khorogrov V.V.
We ask you to objectively understand and conduct an internal audit on this fact and bring these traffic police officers to justice under the law, and check how the head of the traffic police, Frolov A.E., actually conducts internal audits for similar and similar violations by traffic police officers in the city Pyatigorsk, and whether the above protocols are valid. We have made many appeals to different structures of the departments of the Ministry of Internal Affairs, but there is no result, since the wife of the head of the traffic police, p / p-ka Frolov A.E., works as a federal judge for the city of Essentuki, Stavropol Territory! If possible, bring this issue to the general council and television! We want the traffic police in the city of Pyatigorsk to work according to the law and without any "pull"! We hope for your support!!!
