Transport company Kit provides freight forwarding services within Russia and the countries of the Eurasian Economic Union. The personal account of TC Keith is designed to save its customers from the need to constantly contact the manager on all issues related to the transportation of goods.
Possibilities of a personal account
Thanks to the functionality available online through Personal Area TK Kit, the user can use the following features:
- Timely track the shipment, check the delivery status update.
- At any time, display the details of each placed order (delivery status, receipt / non-receipt of payment, information on all participants in the transportation, delivery price and parameters of each cargo).
- Using the built-in template, create orders for further collection and transportation.
- Check current profile balance.
- Adjust the frequency of notifications coming to linked mobile number and email.
- View the history of previously received notifications.
- Receive photos of sent and delivered cargo.
- Load orders in bulk.
- Adjust the list of orders displayed in the profile using filters - according to the status, the period of interest.
- View, print and then periodically independently generate reconciliation reports.
- For each order placed, print out order detail forms, marking labels, invoice for payment, certificates of work performed.
The functionality of the online profile allows you to instantly receive information about the details of the delivery and carry out accompanying operations on your own, without coming to the client center. All the benefits of a personal account are available for both individuals and legal entities.
Registration and login to your personal account
Access to the personal account of TK Kit can be obtained by all existing customers who have concluded an agreement with the company. In order to register, you need to fill out the form, be sure to indicate in it the number of your forwarding receipt, as well as the number mobile phone or e-mail specified in the contract. On the specified contacts, the user receives data for entering his personal account - a login and a temporary password.
During the first login, you must change the received password to a new one, since the original one is valid only 1 time. After the client enters a new combination, the password is automatically saved.
To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movement between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If there are any difficulties with the statuses on English language, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the parcel status is "the item pre-advised" / "E-mail notification received" does not change for several days, this is normal, you can read more by clicking on the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.
If your previous orders arrived in 2-3 weeks, and new package rides for more than a month, this is normal, because. parcels go by different routes, different ways, can wait for sending by plane 1 day, or maybe a week.
If the package is out of sorting center, there are no customs, an intermediate point and new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. For it to appear new status, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
Delivery to all settlements of the Russian Federation and the EAEU
In addition to being present as a regional representative office with its own warehouse, in more than 200 cities, strong point Transport Company "KIT" is a developed regional delivery. Many people can transport goods between large regional centers, in addition to this, urgent and accurate delivery at a low cost to small regional cities can be provided by the KIT Transport Company. To date, Transport Company "KIT" is one of the top five transport companies in Russia.
On-Line Cargo Tracking
A convenient service for tracking the status of your shipment. Enter the number of the Forwarding Receipt in the tracking form, and you can see the status of the cargo: "Cargo Accepted" - "Sent" - "Arrived" - "Issued". In addition to the status, the date and time when a particular stage was passed by your cargo is displayed.
Available rates
We adhere to the policy of low prices, even in the regions of exclusive presence.
Personal Area
A convenient way, without resorting to calls to your manager, to quickly see all your transportation for the period, their status, get invoices, reconciliation statements and statements of mutual settlements.
Table of orders "KIT"
Shopping center online, where everyone can find and order any goods for home, family, for themselves! We will deliver to you any product at the price of the store in the shortest possible time!
E-KIT
A full range of services from courier delivery for online stores to cash on delivery and organization of pickup points in many cities of Russia and Kazakhstan.
FEA and customs representative services
A range of services for businesses and individuals for the delivery and customs clearance cargo from China and Europe.
Transport company "KIT"
Transport company "KIT" is one of the leaders in the provision of transport and logistics services in Russian market. Over the years, we have accumulated rich experience and have established ourselves as a reliable partner in the field of road transport.
We are favorably distinguished by:
1) The widest geography of presence - we have more than 200 regional offices in Russia, Kazakhstan, Belarus, Armenia, Kyrgyzstan.
2) Regional delivery - we carry goods to places where others cannot deliver them.
3) The unique Express system - regular direct delivery of goods between regional points, within 700 km, on the next day after dispatch.
4) A large amount of additional services, including: cargo packing services, safekeeping services and cargo insurance services.
For the transport of any call, including documentation and parcels, tens of thousands of small and medium-sized businesses and individual entrepreneurs use the services of a transport company.
- We save your time and effort
- We accept cargo for transportation without the participation of the consignor
- We deliver cargo "from door to door"
We invite you to conclude a contract for transport and forwarding services for your company. You can be sure that your partners will receive the cargo on time, and the contents of the cargo will not be affected.
Transport company GTD (GlobalTruckDelivery) or TK Kashalot (previously called TK KIT) against the background of the rest logistics companies stands out for its fast and inexpensive delivery, not only in big cities, but also to the most remote and small settlements in Russia, Armenia, Kazakhstan, Kyrgyzstan and Belarus, including Donetsk and Lugansk, thanks to partnerships with other transport companies that carry out railway, sea and air transportation. GTD also offers a wide range of ancillary services, such as cargo packaging, storage services, cargo insurance or forwarding support.
Brief information about GTD (Kashalot TK)
Basic information about tariffs and rules for the delivery of goods GTD has published on its official website gtdel.com
Delivery TK Kashalot
In addition to domestic transportation and between the above countries, GTD's priority direction is transportation from China, including express delivery in 10 days from Manchuria to the Kashalot warehouse in Novosibirsk, from where the cargo is then sent to the final destination. It can be both small parcels weighing up to 10 kg, and bulky cargo weighing up to 2500 kg. You can get acquainted with the prices and restrictions of such transportation. In about 25 days from China to Moscow, Kashalot will deliver cargo items weighing more than 50 kg. And from almost any port in the world, TK GTD delivers container deliveries from China to Russia in 30 days.
How to track GTD cargo (formerly TK KIT)
First of all, on the main page of the site in the header or just below there will be the "Track the cargo" buttons, a form will open where you need to enter the track number or the Kachalot invoice number.
Examples of track numbers:
- MSZGUB1234567890
- MINMGN1234567890
- KRDMHCH1234567890
- BZLIVN1234567890
- NURSPB1234567890
After entering the invoice number, information about the movement of the KIT cargo with the route, dates and times will appear.
In addition to the official website of the Sperm Whale, several track numbers or invoices are more convenient to track using.
Attention - this article is about our partner. The contacts listed on our website do not apply to the contacts of partners. To see the contacts of partners - follow the links in this article.
1. To receive the goods, you need to know the TTN number. We provide this number to you. e-mail immediately after shipment.
2. If the delivery service is ordered only between the terminals of the transport company (between branches, and not to your door), you need to come to the branch of the transport company in your city to receive the goods. Before going to the transport company, make sure that the shipment has arrived and has been paid for by the Sender (if the Sender is the payer for the shipment). To do this, wait for a call from the operator of the transport company or contact the transport company yourself. To find out the number by which you can call the transport company, go to the website of the transport company and select your city in the branches section.
You can also find out the location of the cargo on the website of the transport company. To do this, on the main page of the KIT website, click on the icon "Track the cargo http://tk-kit.ru/" and enter the TTN number in the window that opens. We inform you of the TTN number in writing to your e-mail immediately upon shipment.
Attention! The cargo can go along the route through several branches of the transport company, so if you see that the cargo has not arrived in your city, this may mean that the cargo is at an intermediate point and has not yet arrived at its destination.
3. Find out from the operator of the transport company - "how exactly is the name of the Recipient indicated?". If the name contains typos or abbreviations that do not match your name, please let us know and we will send a letter to the transport company about the change of the consignee and indicate the correct name. In the absence of such a letter, you will not be given the goods.
4. To receive the cargo by a legal entity, a power of attorney issued on behalf of the recipient is needed, while an individual needs a passport. In case of receipt of cargo for individual third party - a notarized power of attorney is required.
Attention! In case of receipt of cargo for legal entity The head of the company - the Head must provide to the transport company, in addition to an identity document (passport), a power of attorney (even if issued by the Head for himself) or an order to appoint the Head.
5. Payment for delivery:
The delivery of the cargo can be paid by both the Sender and the Receiver of the cargo. Moreover, the transport company does not wait to receive payment for its delivery services, but transports the cargo between its terminals (branches) immediately upon receipt of the cargo from the Shipper. Therefore, if the cargo has arrived, and the Sender is the payer for the services of the transport company, check with the transport company - "have you received payment?", because. without payment for transportation services, the goods will not be issued to you.
In the event that the payer for the services of the transport company is the Recipient of the cargo, the transport company independently contacts the Recipient and sends the Recipient an invoice for payment. You can pay by bank transfer on the account or in cash at the cash desk of the transport company upon receipt of the goods.
6. If you need delivery to your location ("to the door"), and the sender ordered delivery only to the terminal of the transport company (branch in your city), you can independently request from the transport company additional service- Delivery to the door. To do this, contact the branch of the transport company in your city (link to branches: http://tk-kit.ru/contact/representative/) by phone or e-mail and order the service you need.
