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The popularity of Protherm boilers is due to the high level of reliability of heating equipment. But even the most durable, reliable devices tend to fail for ten reasons. We will fix all the problems within 12 hours, carry out service maintenance and adjustment after installation.

Repair of the Protherm boiler is the elimination of breakdowns, malfunctions, identifying the causes of failures in water heating equipment, conducting a routine inspection, and setting up the system.

If you need an emergency (emergency) or scheduled repair of Protherm (Proterm) boilers by certified craftsmen, we provide services using modern equipment and tools. Our craftsmen have all the necessary original spare parts and parts for equipment models, so we repair floor - wall.

Types of repair of gas boilers of the Proterm company:

Planned

Current

Restorative

Capital

Repair cost. We will carry out repairs with a visit to your site.

Regardless of where the place of work is located, we will perform on professional level. The quality of service of a protherm gas boiler depends not only on the company of the heating system and professional installation, but also on the maintenance of the equipment. Cleaning is recommended to be carried out once a year. Such a frequency of diagnostics of equipment and individual work units will make it possible to identify malfunctions and malfunctions in the operation of equipment. Professional diagnostics heating installation, will reveal obvious and hidden defects in the early stages. This will allow to carry out prevention in a short time and with minimal financial costs.

Why is it important to carry out regular maintenance of proterm?

This is necessary for the following reasons:

Boilers often work in automatic mode, therefore, constant monitoring of automation is necessary, setting the operating parameters of the system and sensors

Once every 4 years, replacing thermostats, valves and locking mechanisms minimizes costs and avoids explosive situations

Inspection and cleaning of parts will extend the service life.

Service on time.

Our masters, who are trained and confirm their qualifications, will provide high level maintenance of heating boilers "Proterm".

We strongly do not recommend opening the boiler on your own to perform any actions that can serve as a breakdown of the boiler. This can not only harm the device itself, but YOU (electric shock, gas poisoning, household gas explosion)

The lack of professional tools, as well as original spare parts, can completely ruin the boiler. In order not to risk, call a specialist, he will determine the cause of the breakdown + quickly fix it.


The Czech company Protherm occupies a special place in the modern European market of thermal equipment. Founded in 1991, the company quickly expanded its product range and took a stable place in the European market. At the same time, Proterm boilers combine high quality European technology and moderate prices, significantly different from the prices of world brands in this area.

Due to the combination of affordability and quality, Protherm boilers are very popular in Russia. This is facilitated by the fact that all models of the company's products always have original components, thanks to which Protherm boilers are repaired as soon as possible.

All Proterm products are characterized by simplicity of technical solutions. Thanks to this, the boilers are very reliable and, with proper care, a serious repair of the Protherm boiler may be necessary only after many years of operation. However, in order for the device to function for a long time and with high quality, it needs to be serviced every year.

Maintenance is usually done either at the end of the heating season or before it starts. During Maintenance the device is cleaned, its operation is analyzed for compliance with the parameters declared by the manufacturer, minor problems are identified and current repairs are carried out. A full-fledged maintenance performed by a specialist is able to delay the repair of the Protherm boiler for a long time.

However, any technique sooner or later requires repair, and Proterm boilers are no exception. Most often, the repair of Protherm gas boilers comes down to automatic ignition. This is due to power surges in the mains, so it is recommended to connect the boiler through a voltage stabilizer or uninterruptible power supply.

In addition, a common breakdown is a breakdown of the current coil of the gas valve solenoid, it may be necessary to replace the overpressure valve and the electrodes for ignition and ionization of the gas burner flame. However, no matter how complex the breakdown of the unit is, the repair of Proterm boilers should be carried out only by an experienced specialist specializing in the repair of equipment from this manufacturer. Only in this case you receive a guarantee both for the repair itself and for the installed original spare parts, and your gas boiler will work as efficiently and economically as before the repair.

The Proterm company provides a guarantee for the boiler only if the installation and commissioning were carried out by a certified specialist. An important clause of the warranty contract for any Protherm boiler is the following condition: " All malfunctions of the boiler must be addressed only to the Service organization authorized by the Manufacturer - unqualified intervention may damage the operation of the boiler and void your warranty!".

Employees of the E-Tech service center have certificates of successful training in the installation and maintenance of Protherm boiler equipment. Therefore, we can offer you a full range of works on the creation and maintenance of systems based on heating and hot water equipment of this brand - professionally and with a guarantee.

Standard procedures in the seasonal service of Protherm boilers are cleaning work surfaces, adjusting automation, inspecting the boiler piping and associated engineering systems.

Our specialists have modern high-tech equipment to identify and eliminate hidden faults. All work on boiler units is carried out strictly according to Protherm's guidelines. But the instructions, in most cases, do not affect the piping and units that form the heating system as a whole. Here, not only academic knowledge comes to the rescue, but also the rich long-term experience of our service engineers, who are familiar with all the nuances from real life.

Logistics and supply services of the E-Tech Group of Companies provide each service team visit with the most demanded spare parts so that the elimination of minor problems occurs as quickly as possible. Efficient service means quick troubleshooting, so we keep a wide range of spare parts and equipment in stock, and supply rare missing parts directly from the manufacturer in the shortest possible time.

An integrated approach to the service of Protherm boilers

E-Tech service center professionals approach the organization after-sales service heating boilers in a complex. First of all, our specialists will carry out comprehensive diagnostics to identify the features of operating conditions at a particular boiler facility: often, the causes of boiler failure are unstable voltage, high water hardness, and pressure surges in the gas pipeline. The mismatch of engineering networks with the requirements for the operation of modern heating systems is observed everywhere - it is equally often the cause of breakdowns of both household boilers Cheetah, Wolf, Beaver, and industrial boiler plants Bizon.

An unstable power supply disables the sensors, controllers and electronic boards of the boiler. Due to hard water, the nodes of the heating system quickly become clogged, the intensity of the coolant circulation decreases, and heat transfer worsens. Gas pressure surges lead to malfunctions of automation; when the pressure increases sharply, the formation of soot increases significantly, clogging the chimneys and provoking an uneven distribution of the load on the working surfaces of the boiler. However, equipment damage caused by such operating conditions is not covered by the warranty.

Do not forget - a significant factor is regularity maintenance and repair of Protherm boilers. During operation, efficiency and reliability inevitably decrease. This is due to the natural wear of the equipment, as well as due to the accumulation of salt and soot deposits, which, in addition, cause an increase in energy consumption. Recalibration of automation allows you to set the operating mode, in which the efficiency of fuel consumption and the safety of the boiler will be restored.

Regular service allows you to identify and eliminate malfunctions in a timely manner, before they become the cause of a serious accident. Any boiler is a source of danger, so the reliability of its operation must be given maximum attention. Turning to our company, you get an official guarantee for Proterm products and for all work performed.

The specialists of RosTeploEnergia offer high-quality repair of Protherm boilers in Moscow and other cities of the Moscow region. After maintenance, heating equipment has been functioning without any complaints for many years. The excellent equipment of the Service Center significantly improves the quality of service.

Causes of malfunctions of Protherm boilers

Protherm boilers are known for their reliability, safety and long service life. However, improper operation and lack of regular maintenance may result in malfunctions of the boiler.

The main causes of failures are as follows:

  • errors in setting up equipment;
  • incorrect installation of the system;
  • exceeding water hardness parameters;
  • sudden surges in mains voltage;
  • natural wear of parts;
  • the formation of blockages, scale, soot.

To prevent major breakdowns, it is enough to service the Protherm boiler at RosTeploEnergia once every six months. Specialists in a short time will carry out repairs of any complexity and diagnostics of the device systems.

What is included in the maintenance of the Protherm boiler

With regular service, employees will quickly respond to initial stage breakdowns. The procedure includes diagnostics on special equipment, identification and further troubleshooting.

During maintenance, we will perform the following work:

  • checking the integrity of electrical connections, insulation, gas valve pressure;
  • inspection of the functioning of the coolant and other mechanisms;
  • automation setting;
  • checking the tightness of connections;
  • cleaning elements from scale, soot;
  • diagnostics of the control system, electronics, etc.

Our arsenal includes professional tools, high-tech advanced equipment and a wide range of original spare parts. For maintenance, employees conclude a contract for the main types of work.

Repair of Protherm boilers at RosTeploEnergia

The qualifications of our masters are confirmed by certificates from the manufacturer of water heating and heating equipment. The staff of the Center will promptly carry out a visit to the facility.

When contacting our company, we guarantee:

  • strict adherence to deadlines;
  • high quality workmanship technical work with 100% guarantee;
  • discounts at the conclusion of the contract for annual service;
  • reasonable price for maintenance and repair of boilers.

If you have any malfunctions in the operation of the boiler, we suggest filling out an application, indicating briefly the problem, your data. Managers will contact you shortly.

The cost of repairing heating boilers Protherm

Name of works

Note

Price, rub.)

Replacing the ignition and control unit

Replacing the built-in boiler in boilers

Fan Replacement

Replacement, adjustment of the ignition and ionization electrode

Pump replacement

Expansion tank replacement

2 800
Replacing the boiler heat exchanger 3 500
Replacement of combined gas fittings 4 900
1 300
Cleaning soot in the boiler 3 000
EMK (complex) 1 750
Prevention of a wall-mounted boiler (non-condensing) 4 000
Prevention of floor boiler 30 to 60 kW 5 000
Prevention of instantaneous water heater PCS. 3 000
Boiler burner cleaning and flushing 2 200
Cleaning the tankless water heater burner 1 200
Igniter cleaning 1 150
Thermocouple cleaning 1 500
Cleaning the thermogenerator

Cleaning the ignition and ionization electrodes

Cleaning the flow sensor

Cleaning the igniter nozzle

Cleaning the water filter

Pressurizing the expansion tank

Commissioning works

Reconfiguring the boiler for natural / liquefied gas

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