If it is necessary to replace the FN due to the expiration of the due date, the Contractor replaces it, while the Customer provides a new FN for replacement, or pays the Contractor its cost according to the invoice. In the event that the FN is out of order before the due date is completed, the Contractor, on its own, transports the FN for diagnostics to the manufacturer. If, as a result of diagnostics by the manufacturer, it is established that the case of failure of the FN is recognized as warranty, the Contractor shall replace the FN. If, as a result of diagnostics by the manufacturer, it is established that the case of failure of the FN is not recognized as warranty, the Contractor replaces the FN without additional payment for the replacement service, but the Customer pays the Contractor the cost of the new FN according to the invoice. After the replacement of the FN, the re-registration of the cash register with the tax office, the conclusion of an agreement with the OFD and the fiscalization of the cash desk is carried out by the Customer, or by the Contractor for a fee according to the invoice.
2 If the necessary spare parts are available, the repair is carried out within an hour after the delivery of the CCP for repair. At the same time, in the event of a warranty repair, the Customer does not pay the cost of the parts and spare parts necessary for replacement; in the event of a non-warranty repair, the Customer additionally pays the cost of parts and spare parts necessary for replacement. Non-warranty repair of CCP is carried out after payment of the cost of parts and spare parts necessary for replacement, or, by agreement with the Contractor, the cost of parts and spare parts necessary for replacement is paid upon issuance of the CCP after the repair.
3 The cost of the Contract includes pickup and delivery of CCP for repairs within the Moscow Ring Road. The collection of cash registers outside the Moscow Ring Road is paid additionally, the amount of the additional payment is agreed individually. If the number of Customer's requests for pickup and delivery of CCP and emergency departure of an engineer exceeds the number provided for by this Agreement, then additional emergency departures of an engineer and pickup and delivery of CCP for repair are paid by the Customer separately in excess of the cost of the contract at the rate: within the Moscow Ring Road - 1,000 rubles. for the departure, then the MKAD - the cost of the departure of the engineer or the collection and delivery of the CCP for repair is agreed with the Customer individually before the departure of the engineer or courier.
4 An emergency departure of an engineer is carried out within 8 working hours after receiving an application from the Customer. The cost of the Agreement includes an emergency departure of an engineer within the Moscow Ring Road. Departure of the engineer outside the Moscow Ring Road is paid additionally, the amount of the additional payment is agreed with the Customer individually before the departure of the engineer.
The authorized service center "Dialog-Universal" provides services for technical support and repair of control and cash register. Our managers will assist in choosing a cash register that meets the specifics of your company, the specifics and requirements of the business ( organizational form and applicable taxation systems), prepare an agreement technical support CCP and select the most convenient mode of such service for you in accordance with the Service Level Agreement.
Among our advantages over other companies is a full range of services for the maintenance of cash registers (CCT), the status of 1C: Franchisee and great experience work. The goal of our ASC is to provide the highest quality and comfortable service, as well as qualified advice on all issues related to the work cash registers. The masters of our technical service center are real professionals who have not only a wide range of special knowledge, but also sufficient practical experience.
Maintenance of online cash registers, fiscal registrars and smart cash registers is carried out by specialists of the authorized service center DIALOGUE-UNIVERSAL on behalf of manufacturers of cash registers with preservation of factory warranty obligations.
ASC KKT has the necessary spare parts, special equipment and tools, and most importantly - qualified specialists. Service and repair work is carried out on site or in our workshop. Replacement fiscal accumulator(FN) is made on the day of treatment.
Employees of the TsTO KKT will provide you with qualified assistance in registering cash registers in the personal account of the taxpayer on the website of the Federal Tax Service.
Frequency of maintenance of cash registers
The maintenance schedule is different for different kind equipment and needs of your enterprise. We offer options for monthly and quarterly maintenance of cash registers, depending on the load and complexity of the equipment used.
In some cases, annual office maintenance is practiced, when the CCP owner independently brings equipment for maintenance to our service center.
The list of works includes: external inspection of equipment, testing the level of performance of all units and blocks of equipment, checking the correctness, clarity and completeness of displaying on cash receipt the necessary details. In addition, when carrying out maintenance of cash registers, the specialist will definitely clean and lubricate the mechanical components, after which he will check the installed version software, install visual controls. The final stage works - sealing the case of the cash register and filling in the necessary documentation.
Technical support of cash register equipment includes:
- scheduled preventive work
- diagnostics and testing
- software upgrade and update - cash register (front-office)
- cleaning of external surfaces
- cleaning and lubrication of components and mechanisms with partial disassembly of the device
- warranty and post-warranty small, medium, overhaul
- commissioning, registration, registration and deregistration in tax office
- consultations of cashiers-operators on work with the cash register and the cash program
Terms of technical support vary
:Time of providing technical support (8 hours a day on weekdays / 12 hours a day on weekdays / 12 hours a day on weekdays and weekends / 24/7 service without days off and holidays);
Response time to the Customer's request (the time during which the request is transferred to the direct executor, who resolves the issue remotely or travels to the scene of the incident);
The time of localization of incidents (the time spent on restoring the operability of equipment, software or connecting equipment from a replacement fund);
Additional options (providing a replacement fund, delivery of equipment to a service center for repair and from repair, repair on site at the Customer, delivery Supplies and accessories).
Tariffs for technical support, service and repair of cash registers
| Tariff plan technical support contracts | "Zero Doubt" | Economy | "Autonom" | "FR" | "Complex" |
|
Equipment |
autonomous cash desk |
fiscal registrar |
fiscal registrar, cash register software 1C, Frontol, Stroke:Cashier |
||
|
Monthly payment |
|||||
|
Quarterly fee |
|||||
|
Annual payment |
|||||
|
Total payment per year |
|||||
|
Services under the contract |
|||||
|
Monthly Maintenance |
|||||
|
Quarterly Maintenance |
|||||
|
Fulfillment of warranty obligations under the warranty of the CCP manufacturer |
|||||
|
Provision of a service center guarantee for all CCP units for the entire period of operation |
|||||
|
Telephone consultations in the mode " hotline» and information service on the application of CCP |
|||||
|
Connecting CCP: Connecting to a computer and setting up a computer-KKT connection; Connecting to a computer and setting up a barcode scanner; Connection cash drawer; Connecting cash register to 1C, Frontol, Stroke: Cashier. |
|||||
|
Incident response time, working hours |
|||||
|
Maximum repair time |
|||||
|
Departure of a specialist for diagnostics, adjustment and repair of CCP |
|||||
|
Delivery of a faulty CCP to the SC for repair and delivery of the CCP to the installation site after repair |
|||||
|
Equipment repair and adjustment works |
|||||
|
Troubleshooting on site |
|||||
|
Diagnostics of the communication channel with OFD, setting up communication with OFD |
|||||
|
Easy repair in the center |
|||||
|
Average repair in SC |
|||||
|
Repair difficult in the center |
|||||
|
Spare parts at the expense of SC |
|||||
|
Updating the system software of the KKT (flashing the system board) |
|||||
|
Price list setting up to 100 items |
|||||
|
Registration / re-registration / deregistration of cash registers with the Federal Tax Service |
|||||
|
Adding cash registers to the personal account of the Federal Tax Service, receiving notification of assignment registration number KKT |
|||||
|
Scheduled replacement of the fiscal drive (13 months / 36 months) |
|||||
|
Training to work with CCP in the office of the SC |
|||||
|
Qualified EDS for registration of cash registers and OFDs |
|||||
Registration / re-registration of cash registers with the Federal Tax Service is carried out at the office of the SC and includes:
- connection of CCP to the Internet (if technically possible)
- assistance in registration / re-registration of cash registers in the personal account of the Federal Tax Service
- programming of internal tables of CCP settings
- programming up to 3 products to the CCP database
- entering registration data into the cash register and setting up communication with the OFD
- Registration of cash registers in LK OFD
- Departure of a specialist at the place of installation of CCP
- Physical change of the fiscal drive
- Connecting CCP to the Internet (if technically possible)
- Assistance in registration / re-registration of cash registers in the personal account of the Federal Tax Service
- Re-registration of cash registers in LK OFD
- Simple repair - repair by software or firmware
- Medium repair - repair by replacing units and blocks
- Complicated repair - hardware repair of units and blocks
Explanation of abbreviations:
KKT - cash register equipment
stand-alone cash register - cash register, carrying out settlements without the use of a computer
fiscal registrar - CRE, performing calculations using a computer
SC - service center, an organization authorized by the CCP manufacturer to carry out work on technical support, maintenance and repair of CCP
Specialist - employee of the SC
FTS - Federal Tax Service
LK FTS - Personal Area the owner of the CCP on the site nalog.ru
OFD - Fiscal Data Operator
LK OFD - personal account of the CCP owner on the OFD website
How will the maintenance of KKM change in 2019? Does an entrepreneur need to conclude an agreement with the CTO? How much are the services of the largest technical centers? In this article, we answered in detail these and other popular questions about working with CCP.
TsTO: registration and maintenance of KKM
TsTO stands for the technical service center for cash registers (KKM).
Such centers are engaged in the sale, installation and further maintenance of cash registers (CREs).
A modern cash register has a universal form: it is directly a cash register itself (with or without a check printing function) and its virtual component, in which data on financial transactions are accumulated. In the future, data on financial transactions come under the jurisdiction of the Federal Tax Service with the help of fiscal data operators.
The use of online cash desks significantly helps the tax authorities to track the level of income received by the entrepreneur and control the amount of tax payments in accordance with this level.
Discover more opportunities with the Business.Ru online cash register and evaluate its advantages:
- Registration of sales and printing of fiscal receipts;
- Work in EGAIS;
- Distribution of electronic checks;
- Compliance with 54-FZ;
- Discount and bonus cards;
- Compatible with more than 50 models of fiscal registrars, barcode scanners, scales;
- No permanent internet connection required.
According to Law No. 54 "On the use of cash registers", all enterprises retail(IP, LLC) are required to install cash registers and connect an online cash register (some categories of entrepreneurs until mid-2018, the rest - no later than 2019).
Learn more about switching to online checkout
In this regard, many businessmen have a lot of questions about the work of cash desks, central service centers, etc. Let's try to figure it out.
54-FZ allows you to abandon the central heating
According to the amendments to this law 290 FZ, an entrepreneur may not use the services of a specialized center (CTO), but contact any other service that provides similar services.
If earlier this norm (the presence of an agreement with the CTO) was mandatory, now only an agreement with a fiscal data operator (an organization that has received permission to process fiscal data) is mandatory.
The entrepreneur has the right to maintain, repair and carry out other manipulations with the CCP without the involvement of CTO employees.
How the work of the CTO has changed with the transition to online cash desks
Modernization and high tech leave their mark on the work of all technical centers, forcing them to keep up with the times.
Professional automation of goods accounting in retail. Tidy up your store
Take control of sales and track the performance of cashiers, outlets and organizations in real time from any convenient place with an Internet connection. Form the needs of outlets and purchase goods in 3 clicks, print labels and price tags with a barcode, making life easier for yourself and your employees. Build a customer base with a ready-made loyalty system, use a flexible discount system to attract customers during off-peak hours. Operate like a big store, but without the cost of specialists and server hardware today, start earning more tomorrow.
The essence of the work of the CTC has not changed. However, now, in order to service online cash desks, which have become much more complicated and require special knowledge and skills, the central service center needs to have highly qualified specialists (system administrators, programmers, IT specialists, etc.) on its staff.
Therefore, many KKM technical service centers began to intensify their recruitment of such employees, as well as to upgrade their equipment and introduce a new service.
It was also noted that part of the entrepreneurs refused the services of the Central Technical Service, giving preference to IT companies or replenishing their staff with a new unit - a system administrator.
What can CTO offer?
The competition in the DH market is currently quite high. Especially after entrepreneurs were allowed to completely refuse their services.
Each KKM technical service center is looking for the most beneficial solutions for themselves and their customers in order to distinguish their company and get own place on the market.
Today, KKM technical service centers offer a wide range of different services in the KKT maintenance segment. Let's get acquainted with them in more detail.
TsTO services for the installation of new cash registers
There are situations when it is not possible to modernize an entrepreneur's existing cash equipment due to its strong moral obsolescence, and then there is a need for new cash registers.
CTO employees provide services for installing, connecting, adjusting and configuring the operation of the cash register, registering a new cash register.
The CCP itself is essentially an online cash register, since all data on transactions performed (checks issued, funds received, etc.) are immediately visible on the Internet.
Many entrepreneurs use a prefabricated structure as a CCP: the cash register itself and the printer, because it is much cheaper than purchasing a CCP on the "all in one" principle.
CTO employees can also provide installation services for this prefabricated structure.
TsTO consulting on the transition to new rules
Many entrepreneurs have faced serious difficulties caused by a simple misunderstanding of existing laws. The CTO specialists provide information and advisory assistance to such businessmen.
They provide customers with answers to questions:
- what is an online cash register for, how does it work,
- how to register it
- what sanctions to expect from the tax in case of non-compliance with the law,
- how to connect and how to work at the cash desk and more. others
With the online checkout from Business.Ru, you will not lose profits in the store during refurbishment and setting up new software.
Our specialists will promptly deliver and set up the equipment, teach you how to work in the program in 1 hour.
Specialists of the KKM technical service center explain to their clients the legal norms and legal justifications for the mandatory use of KKT.
Also, the CTO advisory services may include a fee required documents for further registration of the cash desk on the website of the Federal Tax Service.
Support of the KKM technical service center
It consists in the constant maintenance of the cash register:
- ensuring the stability of the Internet connection (not to be confused with the services of telecom operators or Internet providers, the DTC maintains stability only at the expense of its own forces and capabilities),
- timely processing and transmission of data to the operator of fiscal data,
- elimination of technical problems and failures,
- repair and replacement of equipment in accordance with the terms of the contract,
- briefing and demonstration of equipment in operation,
- constant consulting of users on the work of CCP,
- replacement of the fiscal drive,
- assistance in the preparation of fiscal reports,
- regular diagnostics to identify and eliminate violations in the work.
If necessary, the CTO carries out work to modernize the cash register: changes the firmware and installs an update.
Additional central heating services
To attract additional customers or increase the loyalty of existing CTOs can offer their customers:
- training in the skills and principles of working with online cash registers (very convenient for those entrepreneurs who have never worked with cash desks at all before or are used to the “old ones”);
- for other TSCs - assistance in conducting accreditation for the purpose of assigning the right to provide a range of services for servicing cash registers;
- provision of services for the repair or replacement of CCP on weekends and holidays or even round-the-clock work and technical support for users;
- sale and repair additional equipment and accessories for org. equipment (printers, routers, modems, etc.);
- trade automation services, namely: selection and installation of software, selection of automation schemes;
- diagnostics and examination of CCP;
- registration of all documentation related to cash registers (passports of the cash desk and ECLZ);
- cash register diagnostics;
- conducting the Internet (selection of a provider providing services at the optimal ratio of prices, quality and technical capabilities);
- connection of an online cash register on a turnkey basis (a full range of services from Internet access to outlet and up to monthly maintenance and technical support of the user on any issues);
- examination of CCP (possible only if there are appropriate licenses and certificates confirming the right to engage in this activity).
CTO cash register insurance
The CTO can also act as an intermediary if the owner decides to insure their property, in this case CCP.
Comprehensive trade automation at a minimum cost
We take a regular computer, connect any fiscal registrar and install the Business Ru Kassa application. As a result, we get an economical analogue of a POS-terminal as in a large store with all its functions. We enter goods with prices in the Business.Ru cloud service and start working. For everything about everything - a maximum of 1 hour and 15-20 thousand rubles. for the fiscal registrar.
CCP insurance provides compensation for the cost of equipment as a result of such insured events as: fire, explosion, natural disaster, breakdown as a result of a violation of the stability and correct operation of the Internet connection.
Unfortunately, no CTO can provide insurance in case of data loss or failure. Only careful and very scrupulous work on diagnosing software and network equipment can help here, but even this is not a guarantee of protection from incorrect operation of the Internet itself or flaws in the development of equipment.
Suffice it to recall the sad case with the cash registers of the Shtrikh-M Group of Companies that occurred in Russia in December 2017, when the failure of the cash register was massive and swept across the country.
Everywhere, in all cities, in shops, at gas stations, service stations, retailers of cellular networks, online cash desks simply stopped functioning.
It should be noted that the cash registers of this manufacturer are far from "bad" or "faulty", because they were used by entrepreneurs throughout the country.
However, even the large manufacturer GK Shtrikh-M turned out to be powerless in the face of a technical failure of this magnitude, because the breakdown also affected cash registers from other manufacturers: Electro-RR LLC and Trinity LLC.
To conclude or not an agreement with the CTO in 2019
There are no legal requirements or regulations obliging an entrepreneur to enter into an agreement with the CTO.
The company that will provide services for the repair, maintenance, installation of KKM, you can choose yourself.
An entrepreneur can even hire an advanced and well-versed IT specialist or programmer who is well versed in the specifics of CCP maintenance, who will ensure the proper functioning and operation of the online cash register.
- timely elimination of breakdowns and technical malfunctions (delay or trading without checks can result in a fine of 30,000 rubles for the entrepreneur);
- the KKM technical service center sells only licensed equipment (included in the register of cash registers) that meets all the requirements of the Federal Tax Service (when working with an unknown intermediary, there is a risk of running into a marriage or a fake);
- availability of all necessary spare parts and components for each CCP sold by them;
- the probability of encountering an unscrupulous or unskilled specialist is much less in the CTO, since the organization is responsible for its employees, as well as for the prestige and good name of the company;
- significant time savings: in the event of a breakdown or technical failure, there is no need to feverishly call all centers and invite craftsmen, the CTO will provide the master itself within the time specified in the contract;
- regular prevention of malfunctions, providing the equipment with a long service life.
Of course, there will always be opponents of the CTC and those who consider the above reasons to be insignificant and, having calculated and compared the cost, decide to turn to a non-specialized center or to a single master.
That is why Law No. 54 leaves the right to choose a service company at its own discretion. After all, there are those who do not conclude any contracts at all, they simply connect the cash register, set it up and work.
However, it is worth remembering that in case of incorrect operation of the CCP, fatal errors or financial losses may occur.
Tariffs for maintenance (TO) of the Fiscal Registrar (FR) in Moscow:
| maintenance tariff | The content of services according to the tariff | Cost of services, rub./quarter |
|---|---|---|
| Base | Quarterly preventive maintenance of CCP and repair of CCP on working days on the territory of the central heating station | 1800 |
| Standard | Quarterly preventive maintenance of CCP on working days of the central heating service, Departure of an engineer (for repairs) to the territory of the Customer from 9-30 to 18-30 on working days, response time 24 hours. | 2700 |
| Premium | Quarterly preventive maintenance of CCP on working days of the central heating service, Departure of an engineer (for repairs) to the Customer’s territory from 9-30 to 18-30 on working days, from 10-00 to 16-00 on weekends and holidays, response time 8 hours. | 4000 |
Tariffs for maintenance (TO) of the fiscal registrar (FR) and autonomous cash register in St. Petersburg:
* the amount is indicated when taking into account the one-time payment of the KCP maintenance agreement for a period of at least one year.
Tariffs for maintenance (TO) in Vladimir:
|
Without departure |
350 rubles/month |
|
Maintenance autonomous cash register with EKLZ with departure |
450 rubles/month |
|
Without departure |
450 rubles/month |
|
Maintenance of the fiscal registrar with ECLZ on site |
600 rubles/month |
|
Maintenance of POS systems (including cash register software) |
600 rubles/month |
|
150 rubles/month |
|
|
300 rubles/month |
|
|
Planned replacement of ECLZ | |
|
Hologram installation Service | |
|
Installation of a set of stamps-seals | |
|
Deregistration of CCP | |
|
2. Putting KKM into operation |
|
|
| |
|
3. Central heating services by proxy |
|
|
4. Additional services of central heating |
|
|
Departure of a technical specialist on a false call | |
|
Document recovery | |
|
Minor repairs | |
|
Medium repair |
|
|
Complicated repair |
By agreement |
Tariffs for maintenance (TO) in Voronezh:
| 1. Service | |||||
| Maintenance of autonomous cash register with EKLZ | 250 rubles/month* | ||||
| Maintenance of the fiscal registrar with ECLZ | 450 rubles/month** | ||||
| Maintenance of KKM for UTII | 150 rubles/month | ||||
| Maintenance of the Printer of receipts for UTII | 300 rubles/month | ||||
| Planned replacement of ECLZ | 8500 rub. | ||||
| Technical expertise of CCP (annual, with installation of SVK CO) | 500 rub. | ||||
| Deregistration of CCP | 500 rub. | ||||
| * - the price is indicated when paying for an annual contract (in the case of quarterly payment, the service price is 300 rubles / month) | |||||
| ** - the price is indicated when paying for an annual contract (in the case of quarterly payment, the service price is 500 rubles / month) | |||||
|
|
|||||
| 2. Putting KKM into operation | |||||
| Commissioning of an autonomous CCP ( commissioning works)
| 1200 rub. | ||||
|
Includes: preparation of cash registers for work, preparation of a complete package of documents for registering cash registers with the Federal Tax Service, installation of a hologram Service maintenance, installation of a set of stamps, seals, issuance of cashier-operator logs (KM-4) and accounting for the call of technical specialists (KM- eight) | 1700 rub. | ||||
|
|
|||||
| Registration of cash registers in the IFTS by proxy | 1500 rub. | ||||
| Replacement of ECLZ in the IFTS by proxy (+1000 rubles for each additional unit of CRE *) | 1500 rub. | ||||
| Deregistration of cash registers with the IFTS by proxy (+1000 rubles for each additional unit of cash registers*) | 2000 rub. | ||||
| Urgent (1-2) days registration of CRE in the Federal Tax Service by the TsTO by proxy | 4000 rub. | ||||
|
|
|||||
| 4. Additional services of central heating | |||||
| 1000 rub. | |||||
| Unscheduled inspection of CCP (carried out upon detection of the fact of CCP opening by third parties) | 500 rub. | ||||
| Document recovery | 500 rub. | ||||
| Minor repairs | Only the cost of spare parts is paid. | ||||
| Medium repair | |||||
| Complicated repair | 1000 rub. | ||||
Tariffs for maintenance (TO) in Krasnoyarsk:
1. Registration of KKM with the tax office
Staging is carried out with the participation of a representative of your company or by proxy.
2. Mandatory maintenance of KKM
Maintenance of KKM is carried out within the framework of the tariffs: "Exit" and "Stationary".
3. Additional services
1. REGISTRATION OF KKM WITH THE TAX INSPECTION:
| Stages of registering KKM: | With the participation of our service engineer | By proxy |
|---|---|---|
|
Preparation of documents for registration |
FirstBIT |
|
|
Technical preparation of KKM for commissioning |
FirstBIT |
FirstBIT |
|
Registration for KKM (takes place with the participation of a service engineer in the IFTS) |
FirstBIT |
FirstBIT |
|
Registration of KKM in the IFTS (takes place with the participation of a service engineer) |
FirstBIT |
|
|
Delivery and installation of KKM |
FirstBIT |
|
|
Cost, rub: |
2. MANDATORY MAINTENANCE OF KKM:
* You bring your equipment to our office for service.
3. ADDITIONAL SERVICES
Tariffs for maintenance (TO) of an autonomous CCP in Izhevsk:
|
Technical support of CCP: |
Cost per month (including VAT) rub. |
|
|
ASPD |
CCP with ECLZ |
|
|
Autonomous cash registers | ||
|
Fiscal registrars | ||
|
KKM, not assigned to electricians, subject to their delivery to the hospital by the Customer: |
75% of the TS rate according to the place of registration of KKM |
|
|
remote points |
100-00 to the TS rate |
|
|
SINGLE SERVICES: |
||
|
Registration of cash register equipment with the IMTS without the participation of the Customer (registration of the KM4 journal, delivery and receipt of documents by proxy) | ||
|
Commissioning of autonomous cash registers, programming, fiscalization, training of one cashier | ||
|
Commissioning of fiscal registrars | ||
|
ECLZ activation | ||
|
ECLZ replacement | ||
|
Removal of the fiscal report | ||
|
Consultation on application of CMC | ||
|
Training a cashier without issuing a certificate | ||
|
Issuance of a certificate | ||
|
Issuance of a duplicate of the KKM passport | ||
|
Departure of the master to the customer within the settlement | ||
|
Insect cleaning | ||
|
Installation of the hologram "Service" | ||
|
Installation of a stamp-seal | ||
|
PASSPORTIZATION OF KKM: |
||
|
Registration of the version passport: Including the cost of a blank passport Excluding the cost of a blank passport | ||
|
execution of an additional sheet to the version passport | ||
|
MODERNIZATION OF KKM with EKLZ installation: |
||
|
Retrofit kit with ASPD F-print 55 | ||
|
REPAIR OF KKM: |
||
|
Checking for compliance with specifications | ||
|
Those. CCM inspection (cleaning, lubrication, adjustment) | ||
|
Repair of low complexity | ||
|
Repair of medium complexity | ||
|
Repair high degree difficulties | ||
Tariffs for maintenance (TO) of an autonomous CCP in Penza:
| 1. Service | ||||
| No. p / p | maintenance tariff | The content of central heating services according to the tariff | Cost of services for KKM, rub./quarter | Cost of services for FR, rub./quarter |
| 1.1. | Standard | Quarterly preventive maintenance of CCP on working days of the central heating, Departure of an engineer (for repairs) from 9-00 to 18-00 on working days of the central heating, response time 24 hours. | 750 | 825 |
| 2. Registration of cash registers in the Federal Tax Service | ||||
| 2.1. | Commissioning of cash register equipment (Preparation of cash register equipment for registration, activation of fiscal memory and ECLZ) | 500 | 500 | |
| 2.2. | Installing a service hologram | 200 | 200 | |
| 2.3. | Installation of a set of stamps of seals | 100 | 100 | |
| 2.4. | Journal of the cashier-operator KM-4 | 100 | 100 | |
| 2.5. | KM-8 technical specialists call log | 100 | 100 | |
| 3. Central heating services by proxy | ||||
| 3.1. | Commissioning of cash register equipment in the IFTS by proxy | 1000 | ||
| 3.2. | Replacement of ECLZ in the IFTS by proxy | 1000 | ||
| 3.3. | Deregistration of cash registers with the IFTS by proxy | 1000 | ||
| 4. Additional services of central heating | ||||
| 4.1. | Replacement of ECLZ when it is filled or expired | 7800 | ||
| 4.2. | Departure of the engineer on weekends and holidays | 1000 | ||
| 4.3. | Document recovery | Is free | ||
| 4.4. | Removal of cash registers from the register with the Federal Tax Service | 500 | ||
| 4.5. | Repair of the first complexity (removal of fiscal reports, programming of sections, minor mechanical repairs on site without the use of spare parts) | 300 | ||
| 4.6. | Repair of the second complexity (repair using spare parts) | 500 | ||
| 4.7. | Repair of the third complexity (complex repair using soldering, mechanical - restoration or replacement of the main components of the CMC) | 700 | ||
| All prices in this offer are inclusive of VAT | ||||
Tariffs for maintenance (TO) in Saratov:
|
1. Service |
|
|
Maintenance of autonomous cash register with EKLZ |
420 rubles/month* |
|
Maintenance of the fiscal registrar with ECLZ |
495 rubles/month** |
|
Maintenance of KKM for UTII |
250 rubles/month |
|
Maintenance of the Printer of receipts for UTII |
300 rubles/month |
|
Planned replacement of ECLZ | |
|
Technical expertise of CCP (annual, with installation of SVK CO) | |
|
Deregistration of CCP | |
|
* - the price is indicated when paying for an annual contract (in the case of a monthly payment, the service price is 490 rubles / month) |
|
|
** - the price is indicated when paying for an annual contract (in the case of a monthly payment, the service price is 550 rubles / month) |
|
|
|
|
|
2. Putting KKM into operation |
|
|
Commissioning of an autonomous CCP (commissioning) | |
|
Commissioning of the Fiscal registrar (commissioning) | |
|
|
|
|
3. Central heating services by proxy |
|
|
Registration of cash registers in the IFTS by proxy | |
|
Replacement of ECLZ in the IFTS by proxy (+1000 rubles for each additional unit of CRE *) | |
|
Deregistration of cash registers with the IFTS by proxy (+1000 rubles for each additional unit of cash registers*) | |
|
Urgent (1-2) days registration of cash registers in the IFTS by the TsTO by proxy | |
|
|
|
|
4. Additional services of central heating |
|
|
Departure of the engineer on weekends and holidays | |
|
Unscheduled inspection of CCP (carried out upon detection of the fact of CCP opening by third parties) | |
|
Document recovery | |
|
Minor repairs |
Only the cost of spare parts is paid. |
|
Medium repair |
|
|
Complicated repair | |
|
* - Prices are indicated subject to the simultaneous registration of several CRE units in one IFTS within one working day |
|
Tariffs for maintenance (TO) in Yekaterinburg:
|
1. Service |
|
|
Maintenance of autonomous cash register with EKLZ |
230 rubles/month* |
|
Maintenance of the fiscal registrar with ECLZ (Quarterly CCP preventive maintenance and CCP repair on business days, response time 24 hours) |
350 rubles/month** |
|
Maintenance of KKM for UTII |
150 rubles/month |
|
Maintenance of the Printer of receipts for UTII |
200 rubles/month |
|
Planned replacement of ECLZ | |
|
Emergency replacement of ECLZ (taking readings from a blocked cash register, breaking through amounts on a new ECLZ block) | |
|
Technical expertise CCP (annual, with installation of SVK CO) | |
|
Deregistration of CCP | |
|
* - the price is indicated when paying for an annual contract (in the case of a monthly payment, the service price is 300 rubles / month) |
|
|
** - the price is indicated when paying for an annual contract (in the case of a monthly payment, the service price is 450 rubles / month) |
|
|
|
|
|
2. Putting KKM into operation |
|
|
Commissioning of an autonomous CCP (commissioning) | |
|
Commissioning of the Fiscal registrar (commissioning) | |
|
|
|
|
3. Central heating services by proxy |
|
|
Representation of the interests of the customer in the IFTS (by proxy) | |
|
|
|
|
4. Additional services of central heating |
|
|
Departure of the engineer on weekends and holidays | |
|
Unscheduled inspection of CCP (carried out upon detection of the fact of CCP opening by third parties) | |
|
Document recovery | |
|
Minor repairs (repairs that are made without replacing spare parts and accessories, which does not require significant disassembly of equipment) | |
|
Medium repairs (repairs that require the replacement of parts of equipment and significant dismantling of equipment) | |
|
We - Fiji-Service LLC are an ASC (accredited / authorized service center) of all major CCP manufacturers. To service the CCP, the manufacturer recommends contacting the ASC, since regular qualified maintenance As part of the Maintenance Agreement (MS), we:
if there is a technical possibility, we connect the CCP to the electronic service of the manufacturer, which allows us to remotely and, accordingly, promptly solve a lot of issues related to the operation of the CCP. Advantages of CCP service in Fiji-Service: The works and services listed above are carried out professional specialists highly qualified, owning the latest technological advances in the field of servicing cash registers, periodically undergoing training / retraining on the basis of the manufacturer; We have essential tool and equipment designed to properly and speedy the works and services listed above; We have the latest information on the maintenance and repair of CCP; We have the opportunity to promptly contact the manufacturer in case any additional information is needed; We use original spare parts backed by the manufacturer's warranty and have them in stock. Enter keywords. THE BELLThere are those who read this news before you. Subscribe to get the latest articles. | |
