In order not to be mistaken in the estimated delivery time of the parcel, you should know what this or that status means. On this page, we will consider in detail all possible statuses so that you do not experience difficulties in determining the location of the package.
Postal statuses when tracking shipments from abroad
Reception.
This status implies that the sender has completed all the required forms, including the CN22 or CN23 form (customs declaration), and the parcel has been accepted by the postal or courier service. Simultaneously with the receipt of the shipment, an identification number is assigned, according to which tracking takes place in the future.
Arrival at MMPO.
MMPO is a place of international mail exchange. At this stage, the parcel goes through customs control and registration. After that, the service employees prepare a grouped international shipment.
Export.
One of the longest periods in the delivery of postal items. This is due to the fact that it is unprofitable to send a partially loaded aircraft, so you have to wait until a sufficient number of parcels are sent to one country.
In addition, to optimize logistics processes, shipments can be delivered in transit through other countries, and this also delays delivery time.
It is impossible to name the exact duration of the parcel's stay in export. But on average, it ranges from two weeks to one and a half months. Moreover, on the eve of the holidays, this period may further increase. But if more than two months have passed since the receipt of the "Export" status, and there are no changes, you should contact the postal service that performs the delivery with a statement about the search for the item.
Import.
This status is assigned to a shipment in the Russian AOPP (Aviation Mail Transportation Department), where it enters from the aircraft. Here, according to the service regulations, parcels are weighed, the integrity of the package is checked, a barcode is scanned to find out the place of departure, the flight number is fixed, and it is determined to which MMPO the parcel should be sent. The duration of an international shipment in AOPP depends on the degree of workload of the branch and its employees, but on average it is 1-2 days.
handed over to customs.
After sorting, the parcels are sent for customs inspection, where they pass through an X-ray scanner. In the event that customs officers have suspicions about the illegal transportation of prohibited substances or items, the shipment is opened and inspected in the presence of an inspector and a responsible operator. After that (if the fact of transportation of prohibited goods was not confirmed), the parcel is packed again, an inspection report is attached and sent along the route.
Delayed by customs.
This status is optional. It is assigned to a shipment only in cases where customs officers detect a weight exceeding the allowable norm, a value of more than 1,000 euros, and other violations. In this case, the recipient will have to pay additional fees. If there are no violations of customs legislation, the parcel bypasses this status.
Customs clearance completed.
After receiving this status, the parcel is again transferred to the place of international postal exchange, where it is processed by the branch staff. In some cases, this status may be replaced by “left MMPO”.
Arrived in sorting center.
From MMPO, the shipment arrives for sorting. There are postal sorting centers in all major cities. As a rule, the parcel is sent to the center closest to MMPO, where logistics service employees develop the best delivery route to the point of issue.
Left the sorting center.
This status means that the parcel went along the delivery route. The time it takes for it to arrive at the recipient depends on several factors, including traffic congestion, remoteness of the region, etc.
There are sorting centers of the Russian Post in all major cities.
Arrived at Sort Facility N.
Upon arrival in the recipient's city, the parcel is delivered to the local sorting center. From here, the goods are distributed to post offices or other points for issuing orders. Delivery speed is affected by: traffic congestion, weather conditions, distance. For example, delivery in the city takes no more than 1-2 days, and in the region, the shipment can be delivered in about a week.
Came to the place of delivery.
After the shipment arrives at the nearest post office, it is assigned this status. Further, postal employees are required to issue a notice and deliver it to the addressee within 1-2 days. In fact, this period may be slightly delayed, so it is better to use the My Parcel tracking service. As soon as you see the status "arrived at the place of delivery", you can go to the post office. It is not necessary to wait for a notification, since postal employees are required to issue a shipment using an identification code (tracking number). Upon receipt, you must have a passport with you.
Delivery to the addressee.
This status is assigned to the parcel after it is received by the addressee and means the end of the journey.
Internal Russian shipments assign the same statuses, with the exception of those related to the customs stage and IMPO. Therefore, the information will also be useful for those who make purchases in Russian online stores or expect a package from loved ones living in another city or region.
Now you know the interpretation of each status and you can not only determine the actual location of the parcel, but also roughly calculate the delivery time.
Very often, people on the site ask what this or that status of the package means. And if they ask, then you need to understand.
Postal status and order status for Aliexpress are two different things!
This article will talk about about mail statuses , also we have an article . These are different things. Order status is tracked in your . And reflects the parcel information within trading platform Aliexpress. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Do not confuse.
Not all orders can be tracked
Please note that not every package can be tracked while moving from the seller to you. This is only possible if she has a tracked track. But how do you find out before ordering?
In the case of Aliexpress - open, then click on the item Shipping
And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).
If this field indicates Not available, then your order will not have a track when choosing this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel.
How to track a parcel with Aliexpress
If this is your first time tracking a package and your package from Aliexpress, then read our article. If your parcel is not tracked at all, then read.
Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, for some private courier companies, especially in China, the same statuses can be indicated by different words. If you have some kind of status that is not described in this article - ask in the comments, we will try to figure it out. Be sure to indicate where you saw this status!
Parcel statuses in the country of departure (for example, in China)
While the parcel is in the country of departure, it can have the following statuses:
- Reception (Collection, Acceptance) - The parcel was handed over to the post office. It should be borne in mind that the parcel does not immediately begin to be tracked by the track number that the seller gave you. It takes some time to process the parcel entering the database. Usually the track begins to be tracked within 10 days.
- Opening (The parcel has arrived at the transit point) . Usually, next to this status, the postal code of the transit point is also written. There can be many such statuses. And the order is not always correct. Probably the operators of transit points do not fill in the data immediately. Therefore, one should not be surprised at the status of Opening after the Export.
- Arrival at MMPO (Dispatching, Processing) . In this status, the package is being prepared for export and shipment to the country of destination. For some transport companies in China, this is the last status that is tracked.
- Export (Departure from outward office of exchange, Total Export) - means that the parcel has passed all the necessary procedures and sent to the country of destination.
After the last status, it may take quite a long time until the parcel starts to be tracked in the country of destination. If the parcel was sent without an international track, then it may stop being tracked at all.
Parcel statuses in the country of destination (for example, the Russian Federation)
- Import (import) - the parcel has arrived in the country of destination. It is processed for transfer to customs.
- Reception at customs – transfer to customs for clearance.
- Customs clearance. Customs Release – the parcel has passed all the necessary customs clearance and is being prepared for release from MMPO
- Left the place of international exchange MMPO - the parcel left customs and was handed over to the post office for further dispatch.
- Left sorting center - the parcel is sorted and sent to its destination.
- Came to the place of delivery - the parcel arrived at the post office. In principle, you can already get it. Or wait for notification.
- Delivery to the addressee (Product Delivered) - the package has ALREADY been delivered to the recipient.
Please note that in the parcel tracking interface at the Russian Post, on import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it can be seen there that the parcel is not going to your post office. If the package has changed several statuses, and the index is still not correct, then you should start worrying.
Unpleasant package statuses
The package statuses described above are pretty standard. They mean that the package is on its way. Sometimes the package can get stuck on statuses, sometimes skip some, but, in most cases, everything is fine. However, there are statuses that clearly indicate problems:
- Return. Other circumstances - means that something is wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It is best to start with the Russian Post hotline 8-800-2005-888. After finding out the reasons and finding the guilty, you can think about what to do next.
- Return. return customs - similar to the previous paragraph. Usually means that the address is not legible.
- Unsuccessful attempt of delivery - usually accompanied by a clarification about the reasons for the failure. Inaccurate address, Incomplete address, Recipient dropped out, etc. In this situation, the main thing is to have time to run to the post office until the parcel storage time has expired - this is 30 days. Also check if the parcel arrived at the post office at all. Well, sometimes in the mail such statuses are put in general from a lantern. But it's worth it to control.
- Return. Shelf life expired - obviously, you forgot to receive the package on time and returned it.
- Sending Sending - the parcel arrived at the wrong post office and was redirected. That is, the parcel goes further. That is, this is not a problem, but you need to control the situation.
What do the letters at the end of the status mean (PEK, CAN, etc.)
These letters are often visible when tracking the status of a parcel on China Air Post. They mean the IATA designations of the airports in which the parcel was registered. Their designations can be seen on any service for purchasing air tickets (SkyScanner for example;)).
What does NULL status mean (NULL, PEK)
This status is visible when tracking the status of a parcel in China Post. These are just China Post internal statuses that they didn't translate into English. Therefore, where there should be a translation, it is not there, but NULL instead. If you still can’t bear to find out what kind of status it is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google translator. True, this method does not always work. Sometimes in the Chinese version, some statuses simply do not exist.
NULL, PEK means that the parcel was at the Beijing airport. What she did there can be found in the Chinese version of China Air Post.
What does item arrived at OE in tne destination country mean
OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means that the package has arrived at customs and is undergoing customs clearance.
The track (package status) has stopped changing, the package is not tracked
Very often, restless buyers begin to worry when the status of a package suddenly stops changing. This often happens after export. It seems that quite recently the parcel was moving briskly around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like, the parcel stops moving ..
If you recognize your situation, then we analyzed this situation in detail in the article. In short, there are two options:
- If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPoshta, Belpochta) and more than 2-3 weeks have passed since the last status update, then your fears are not without foundation.
- If your track has never been tracked on the mail site. The status of the parcel you filmed in personal account Aliexpress or some specialized site for checking the track, or the track format in general is clearly different from the international one (the correct international one is something like this RR123456789CN). Then such a track often changes during export if the parcel is transferred to your state post office. That is, in your country, such a package travels under a different track (which you do not know, and, as a rule, you cannot find out). Well, the old track remains in the latest status. That is, there is nothing to worry about at all. This situation is the norm.
But be that as it may. Whether your package is tracked with Aliexpress or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.
Checking the seller on Aliexpress
Most problems with orders for Aliexpress can be avoided by carefully choosing a seller on Aliexpress BEFORE buying. There is nothing complicated in this and you can figure it out. But if time is precious and there is no time to understand, then use our service.
Finally
I have repeatedly written a personal opinion that when ordering goods from China, you need to be patient. No need to worry if the package does not change its status for three days, a week, two. This is a common occurrence. And on holidays, which are quite a few in China, everything stops in general. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of protection. Than 20 times a day to monitor the movement of the parcel.
And use services and programs to control the movement of parcels. There aren't many different ones now.
P.S. from February 2018:
In the comments, you often ask what this or that status of the package means. Most often, the ambiguity of the meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel and it is possible to understand what your non-standard status means now only by understanding how the parcel moved earlier. Therefore, if you want to ask something about your package:
Write the track number of your parcel.
And we will ignore or delete comments like “What does the status of XXX mean?” Forgive me, but I'm tired of copy-pasting "Write a track, we'll see" into the void.
Delivery to the addressee
Delivery to the recipient
Means the actual receipt of the mail item by the recipient specified in the mail item.
Flew to destination country
The postal item will be transferred to the post office of the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.
Departed from the airport
The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service.
This may take from 3 to 10 days.
The postal item departed from the airport of the sender's country and is sent to the country of destination.
After the parcel leaves the territory of the sender's country and arrives at the destination country, such shipments are re-marked with untraceable track codes and are no longer tracked.
When the parcel arrives at your post office, you will receive a paper notice with which you must come to the post office and receive the parcel.
Issued by customs
The customs clearance procedure has been completed, in the near future the postal item will be transferred to the post office of the country of destination for further delivery to the recipient.
Ready for shipment
Ready to ship
Means that the postal item is packed, marked and will be sent in the near future.
Detained by customs
This operation means that the postal item was detained by the Federal Customs Service in order to take measures to determine the destination of the postal item. Upon receipt of goods in international postal items within a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such an excess, it is necessary to pay customs duties, taxes at a single rate of 30% of the customs value of goods, but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is missing or does not correspond to the actual, this significantly increases the time spent on clearance of shipments, since it becomes necessary to carry out customs inspection and document its results.
Sending
The parcel was sent to the wrong index or address, an error was found and the parcel was redirected to the correct address.
Import international mail
The operation of receiving a shipment in the country of the recipient.
All mail entering the territory Russian Federation from flights, starts the journey at the aviation mail transportation department (AOPP) - a special postal warehouse at the airport. From the aircraft, within 4-6 hours, the shipments arrive at the AOPP, the containers are registered, their integrity and weight are checked. Mail is registered in an electronic database. When registering, a barcode is scanned, data is entered about where the container is addressed (for example, MMPO "Moscow"), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of AOPP.
The next operation after exporting from the country of origin, which is reflected on the site when tracking the shipment, is import to the country of destination. Import information appears after the shipment has been handed over by the carrier to the postal operator of the country of destination. The operation "Import" means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the place of international postal exchange (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of the city where the international shipment will go depends on the country of the sender. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.
Unsuccessful attempt of delivery
Assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason the delivery did not take place. This status does not reflect the specific reason for non-delivery.
Options for further action:
- New Delivery Attempt
- The parcel will be deposited until demand or until the circumstances are clarified.
- Return to sender
- It is necessary to contact the post office delivering the item and find out the reason for the non-delivery.
- You must independently contact the post office to receive the shipment without waiting for a notification.
Treatment
Processing at an intermediate point
The parcel arrived at one of the sorting centers for processing and further shipment towards the recipient.
Processing in the sorting center
Status Processing in the sorting center - is assigned during the delivery of the item through the intermediate sorting nodes of the postal service. In sorting centers, mail is distributed along trunk routes. Parcels are reloaded from one transport to another, for further shipment to the recipient.
Processing completed
A generalized status that means the completion of the processing of the mail item before sending it to the recipient.
Awaiting delivery to the post office
Means that the postal item is packed, marked and will be sent in the near future.
Awaiting shipment
Means that the postal item is packed, marked and will be sent in the near future.
Awaiting quality check
Indicates that the package is not yet complete and is in the seller's warehouse, waiting for the contents to be checked before shipment.
Loading operation completed
Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.
Export operation completed
The customs clearance procedure has been completed, the postal item has been transferred to the post office of the country of destination for further shipment to the recipient.
Shipment from the seller's warehouse
The parcel has left the seller's warehouse and is moving to the side logistics company or post office.
Shipment Cancellation
Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).
Sending to the terminal
The parcel is sent to the postal terminal at the airport to be loaded onto the aircraft and sent to the country of destination.
Shipment ready to ship
Means that the postal item is packed, marked and will be sent in the near future.
Sent
Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.
Sent to Russia
The postal item will be transferred to the Russian Post for delivery to one of the places of international mail exchange, and subsequent import / export operations.
Sent to destination country
A postal item in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.
Note!
The following status will not be displayed immediately as soon as the parcel is in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.
This may take from 3 to 14 days, depending on the workload of the place of international mail exchange.
Sent from warehouse to sorting center
As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.
Transferred to storage
It means the arrival of the item at the recipient's post office (OPS), and transfer to storage until it is delivered to the recipient.
As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).
This status indicates that the recipient can independently contact the post office to receive the item without waiting for notification.
Handed over to customs
In the sender's country
In the country of the recipient
Loading on the plane
Loading on the plane before departure to the country of destination.
Loading into transport
Shipment preparation completed
Means that the postal item is packed, marked and will be sent in the near future.
Preparing for shipping
It means that the postal item is packed, marked for further dispatch.
Preparing for export
Packing, labeling, loading into a container and other procedures necessary for shipment to the country of destination.
Left the airport
In the sender's country
The postal item departed from the airport of the sender's country and is sent to the country of destination.
The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.
In the country of the recipient
The postal item is delivered to one of the places of international mail exchange for subsequent import operations.
Left the international sorting center
The postal item has been sent to the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.
Left the place of international exchange
The shipment left the place of international mail exchange and then goes to the sorting center. From the moment the shipment left the MMPO, the delivery times for shipments in Russia begin to operate.
According to the information received from the Russian Post, the status "Left the place of international exchange" can last no more than 10 days. If after 10 days the status has not changed - this is a violation of the delivery time, which can be reported to the Russian post office by phone 8 800 2005 888 (free call), and they begin to respond to this application.
Left the mail terminal
The postal item has left the intermediate point of its route and is heading towards the recipient.
Left the warehouse
The parcel has left the warehouse and is moving towards the post office or sorting center.
Left sorting center
The postal item has left the sorting postal center and is heading towards the recipient.
Left ShenZhen Yanwen Sort Facility
The mail has left the sorting center of Yanwen Logistics and is heading towards the recipient.
Left the country of transit
The postal item has left the country of transit and is sent towards the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.
left transit country
The postal item left the sorting center in the transit (intermediate) country, sent to the country of destination, for delivery to one of the places of international mail exchange, and subsequent import / export operations.
Mailing information received
Received mailing information in electronic format
Means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.
Received for further processing
The parcel arrived at one of the sorting centers for processing and further shipment towards the recipient.
Postage registered.
It means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.
Arrived
Generalized status, meaning arrival at one of the intermediate points, such as: sorting centers, postal terminals, airports, ports, etc.
Arrived at the airport
The parcel arrived at the airport for unloading, loading, processing and further shipment to the destination.
Arrived at International Sort Facility
Came to the place of delivery
Means the arrival of the item at the post office (OPS) of the recipient, which must deliver the item to the recipient. As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).
This status indicates that the recipient can independently contact the post office to receive the item without waiting for notification.
If the parcel was repackaged in a package with other parcels, then in order to be able to receive it, you need to find out the track code of the common parcel.
Arrived at the international exchange point
It means the arrival of a postal item at an intermediate postal node for sorting, route selection and sending towards the recipient.
Arrived at the post office
Means the arrival of the postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.
Arrived in Russia
Arrived at the sorting center
It means the arrival of a postal item at an intermediate postal node for sorting, route selection and sending towards the recipient.
Arrived at ShenZhen Yanwen Sort Facility
It means the arrival of the mail item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, route selection and sending to the recipient.
Arrived at Destination Sort Facility
The postal item has arrived at the sorting center of the country of destination for subsequent import / export operations.
Arrived in destination country
The postal item arrived in the country of destination at the place of international postal exchange for subsequent import / export operations.
Arrived in transit country
The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further shipment towards the recipient.
Arrived at processing center small packages
It means the arrival of the parcel at the postal distribution center, for sorting, route selection and sending to the recipient.
Arrived at warehouse
Arrived at carrier's warehouse
The parcel arrived at the warehouse for unloading, marking, processing, loading and further shipment to the destination.
Arrived at the terminal
Means arrival at an intermediate terminal for unloading, loading, processing and further shipment to the destination.
Arrived in Russia
The postal item arrived on the territory of Russia for further import and shipment towards the recipient.
Reception
Reception
Means that a foreign sender (seller) has brought your parcel to the local post office. At the same time, he filled out all Required documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is in the check (or receipt) issued upon receipt of the postal item. The "Receive" operation shows the place, date and country of receipt of the shipment. After acceptance, the parcel moves on its way to the place of international exchange.
Admission to the customs service of the country of destination
Status means that the shipment has been handed over to the Federal customs service(FTS) for registration. In MMPO, departures pass full cycle processing functions, customs control and decoration. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may possibly be. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.
Reception at customs
In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If a the parcel will pass the customs check is successful, then it will be sent already to the country of destination.
In the country of the recipient
Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may possibly be. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.
Reception at customs
In the sender's country
The postal item was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.
In the country of the recipient
Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may possibly be. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.
The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further shipment towards the recipient.
Customs clearance
In the sender's country
The postal item was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.
In the country of the recipient
Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may possibly be. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.
Transportation of a postal item from one sorting center to another, in the direction of the recipient. On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.
Export (content check)
The postal item was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.
On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.
If the shipment is in the "Export" status, then it is impossible to track it (find out what exactly is happening with it), only at the import stage you will be able to see your parcel and monitor its further movement. The use of transit traffic and certain restrictions often delay departures. However, if your parcel was sent more than 3 months ago, but has not received the status of "Import", then the sender needs to contact the post office and apply for a search.
Export, processing
Means the actual sending of the postal item to the country of destination.
The "Export" status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the country of destination. As a rule, this status is the longest and the transition to "Import" may take some time. This is due to the peculiarities of the routes of flights and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons.
On average, the export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.
If the shipment is in the "Export" status, then it is impossible to track it (find out what exactly is happening with it), only at the import stage you will be able to see your parcel and monitor its further movement. The use of transit traffic and certain restrictions often delay departures. However, if your parcel was sent more than 3 months ago, but has not received the status of "Import", then the sender needs to contact the post office and apply for a search.
Electronic mail registration
It means that the seller has registered the postal item (track code) on the website of the postal (courier service), but in fact, the postal item has not yet been transferred to the postal service. As a rule, it can take from 1 to 7 days from the moment of registration to the moment of the actual transfer of the parcel. After sending the parcel, the status will change to "Receiving" or similar.
Today, the purchase of goods on the Chinese site is not much different from shopping in Russian online stores. But buyers of the site constantly have to come across incomprehensible English-language designations. The site is Russified, but anglicisms have not gone away. Therefore, buyers often have questions from the category - what does it mean on Aliexpress "Acceptance"?
Status "accaptance" on Aliexpress - what does it mean?
Let's start with the fact that this is one of the many package statuses. This status is encountered only after the purchase of the goods. For the user, this status should be a joyful moment.
Because it notifies the buyer that the package has been successfully received by China Post. Roughly speaking, the seller sent the goods.
At "Acceptance" on Aliexpress translation into Russian - "Received".
But not everything is so smooth. Pay attention to subscriptions. There can be three of them in total (always one note is indicated for each order):
- China;
- note.
If you do not go into details, only the third postscript should bother you. She says that the shipment was not accepted by mail. You don't know the exact reason for the rejection. This may be the fault of the seller, who incorrectly filled out the application for shipment. Perhaps the employees did “something wrong”, which is why the supplier needs to go back to the post office and clarify the details of the problem. In general, if you see the postscript "Note", write to the seller as soon as possible.
The parcel was accepted by Chinese mail, but the track number is not tracked.
Regardless of which way package is coming to your country, the "acceptance" signature does not say that the track number should already work. When the goods are received by mail, they are not immediately entered into the appropriate database, thanks to which the buyer monitors the parcel. Some buyers have to wait even 10-14 days after the "Acceptance" status to follow the ongoing purchase.
If 3 weeks have passed since the status was assigned to the order, and the track number is still perceived as erroneous, then there is no code. The seller indicated random numbers and letters, as he refused to pay extra for the track number. This is normal if your purchase is $1-2. If the order costs $100-200, you can open a Dispute and complain about the seller.
Other order statuses for Aliexpress
- "Acceptance" is followed by "Opening". The status confirms that the package is now in transit.
- "Dispatching" - the parcel will be processed, after which it will leave the borders of China and go to your country.
- "Total Export" - this notification confirms that the package has been processed and is already in the country of the buyer.
After this status, the track number can already be checked on the Russian Post website. Although there may be failures within 1-2 business days. If the number still does not provide information, then the seller did not order it. Therefore, you will have to wait for a notification from the Russian Post, or independently periodically come to the post office, checking if the parcel has arrived.
Many people order goods from free shipping from China and by chance use the exotic services of such Asian mail as China Post Air Mail, Hong Kong Post, Singapore Post etc., where often stores and sellers provide a track code (tracking number) by which you can track the package and more or less predict when it will fucking arrive. Mail statuses China mail is essentially a Chinese letter and a mere mortal is unlikely to figure out how to decipher it all. To do this, below I will try to explain what the statuses in China post mean, which you see when tracking a parcel by track number.Tracking statuses of a parcel from China (statuses of postal items - China)
Status collection收寄局收寄 or Acceptance (Acceptance) - means that the parcel has arrived at the China Post.Status Opening出口总包互封开拆 (The parcel arrived at the transit point) - this status means that it arrived at the transit point (nothing to do with opening or opening the parcel)
Status Dispatching出口总包互封封发 (Arrival at MMPO, Processing) - the parcel is sent from one transit point to another
Status Departure from outward office of exchange出口总包直封封发 (Export, Total Export) - the actual sending of a postal item outside of China, that is, the parcel flew out of China and after some time will arrive in the country of the recipient of the parcel. But the nuance is that such a status can be repeated many times until the parcel is actually loaded and sent.
Status NULL交航 - no exact information, most often means that the parcel has passed customs and left China, in rare cases it may mean that it has been returned to the sender.
Status: The item is pre-advised- means that the track number was ordered/purchased electronically (online pre-order), and the parcel has not yet been given away, that is, it has not arrived at the post office (the sender has not yet brought the parcel to the post office and it has not been sent).
Parcel type status Russian Federation: Unknown attribute when tracking a parcel from Aliexpress, this is just the most common status that could not be automatically translated into English or Russian. To understand where the package is and what is happening with the package, track without translation so that the statuses are displayed in Chinese (for example) and then insert these hieroglyphs into Google translator and translate into English, then you will get a normal status with an adequate translation. In short, this is just an error in the translation of the status of the package, and everything is fine with the package itself, so don't worry ..
There are also three-letter designations (Loacation), these are airport codes, often this CAN(Guangzhou), PEK (Beijing) or PVG(Shanghai), although there are others .. To decrypt them, enter in the browser http://www.flightstats.com/go/Airport/airportDetails.do?airportCode=ABC where instead of ABC enter your 3-character code or the second method, go to the IATA website (international aviation office) http://www.iata.org/publications/Pages/code-search.aspx and in the middle of the site you will see a search form, where in the drop-down list select Location code, and in the empty field enter your three-digit code and click on the Search button, in general, as in the picture:
Parcel statuses in destination country
Upon arrival in the country of destination (for example, Russia, Belarus, Kazakhstan, Ukraine), the statuses of the parcels are more clear. By the way, sometimes the package does not immediately reach your city or locality, but goes in transit through other cities, in the same way, when sent from China, the package can even go through neighboring countries, so you should not panic or worry, everything is fine, this is mail. So let's look at the typical statuses of parcels upon arrival in the country of destination, for most countries everything is about the same:Import(Import) - the parcel has arrived (arrived) in the country of destination, it is being processed for transfer to customs.
Reception at customs– is being transferred to customs for clearance.
Customs clearance. Customs Release– the parcel has passed all the necessary customs clearance and is being prepared for release from the sorting point MMPO(Site of the International Moal Exchange)
Left the place of international exchange MMPO- the parcel left customs and was handed over to the post office for further dispatch.
Left sorting center- the parcel is sorted and sent to its destination.
Came to the place of delivery- the parcel has arrived at the post office, which means that the parcel has arrived at your local post office and you can already go to receive it even without notification, or you can wait for a notification (usually they bring it to the mailbox, the one in your mailbox).
Delivery to the addressee(Product Delivered) - the package has already been delivered to the recipient, the receipt of the package is confirmed by the recipient.
Problematic and unpleasant parcel statuses
Above, we described the standard statuses of parcels, they mean that the parcel is on the way and goes (eats, flies, floats) to the recipient. It happens that the package can loop or get stuck on one status, the statuses can be repeated, sometimes it can skip some statuses, this is normal and in most cases everything comes fine (sometimes with delays). But there are statuses that make you worry and mean problems:Return. Other circumstances- this status means that something is wrong with your package. And it is returned to the sender. What is wrong can be found out by calling on hotline mail or to your local post office and indicate the track number (tracking number), they will tell you what needs to be done and possible reasons for returning the parcel.
Return. return customs- this status means that at the customs stage, your package was turned back, most often if the address is written illegibly or some prohibited goods in the package (for example, spy stuff or something from the prohibited list), this status can also be if customs clearance was required, and the recipient refused to pay and clear the parcel.
Unsuccessful attempt of delivery- this status is most often accompanied by a clarification about the reasons for the failure. This may be Incorrect (incorrect) address, Inaccurate address, Incomplete address, Recipient dropped out, etc. In such a situation, it is important to have time to pick up the parcel from the post office before the parcel storage time has expired (depending on your country, this is at least 5 and no more than 30 days, you can check this at your mail). Sometimes it happens that the postal code is incorrectly indicated and the parcel arrived, but not to your post office, but to some neighboring one (call the post office, tell them the track number and they will tell you which address to pick up the parcel). Sometimes if you don’t pick up the parcel on the first day, then such a status may also appear, so perhaps the mail notification is already lying in your mailbox.
Return. Shelf life expired- most likely you forgot or did not have time to receive the package on time and it was returned back to the sender.
Sending Sending- most likely the parcel arrived at the wrong post office and was redirected to another. Don't worry, this is not a problem and means that the package is moving on, but we recommend that you control this process and such a situation, and then ask what the problem was, so that all your subsequent packages go without such delays and nuances.
How to check the status of a parcel from China?
To do this, we recommend downloading and installing a special plug-in for your browser, which will allow you to track any international mail with one click:For browser Google Chrome: https://chrome.google.com/webstore/detail/aliexpress-tool/
For Opera browser: https://addons.opera.com/ru/extensions/details/aliexpress-tool/?display=eng
For Mozilla/Firefox browser: https://addons.mozilla.org/ru/firefox/addon/aliexpress-tool/
