- the price of this service is quite high if you use Poste Italiane (official mail) or promoted international courier services. The transport company "Veller Cargo" offers a worthy alternative to expensive services: we deliver parcels as part of teams at a very favorable price: from 5 euros per kilogram!
Why and who needs the service
Sending a parcel from Italy to Russia is a service intended for both individuals and entrepreneurs. This country is famous all over the world for its quality products and famous brands. Fans of Italian clothes and shoes used to find it difficult to organize the delivery of purchases directly from online stores in the Russian Federation. Many of outlets just don't include Russian Federation to the list of countries where shipments are made, and therefore do not enter into contracts with services involved in transportation to our country.
Organizations, large and small, are often looking for a way to send small packages or parcels at low cost on a regular basis. Many of them work with Italian suppliers, and this involves the periodic exchange of documents, product samples, etc.
Finally, individuals who live or temporarily stay in this country also need convenient delivery of parcels from Italy to Russia. After all, many of them sometimes just want to quickly and inexpensively send personal items or gifts to their Russian relatives and friends. And our transport company now provides an opportunity to do this quickly and profitably with the help of .
Office in Milan / Warehouse
- Address in Milan: Via Bruno Buozzi 59-60. 20097 San Donato Milanese. Milano (MI)
- Telephone: +39 025 279 920
- Fax: +39 025 187 9708
- Email: [email protected] website
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Service principle
Weller Cargo is a transport company that has offices in many major cities Europe. One of them is located in Milan, the largest trade and economic center of the Italian Republic. Now, when making purchases in absolutely any online store in the country, you can specify our company as a carrier. The goods purchased by you will be delivered to the company's office, and from there to our consolidation warehouse, after which they will arrive safe and sound at our Moscow representative office as part of the next group delivery.
We do not set restrictions on the dimensions and weight of the shipment - sending parcels from Italy to Russia is carried out by us using our own vehicles, which depart from Milan to Moscow every day according to a certain schedule.
Customs clearance of shipments
If the total value of goods imported into the Russian Federation is more than 1,000 euros, then, according to the law of our country, such a shipment is subject to mandatory declaration at customs. With all the ensuing consequences in the form of the provision of documentation and the execution of mandatory payments: fees and duties.
This seemingly complex problem is very easily solved by our specialists. "Veller" is a company that, in addition to international transportation, also provides qualified brokerage assistance in resolving customs clearance issues. If necessary, our employees will make sure that the shipment is provided with all the necessary documentation for the successful passage of customs formalities.
Daily engaged in the transportation and customs clearance of a variety of goods, we already have on hand finished documents– certificates and declarations for popular Italian goods. This means that the process of preparing a set of papers in most cases is very fast, because you don’t have to spend time ordering and waiting for the necessary documentation to be ready.
How is the shipment
Delivery of a parcel from Italy to Moscow is carried out by TC "Weller" as part of a consolidated cargo. The whole process consists of the following steps:
- You place an order in the online store and indicate the contact details of our Milan representative office.
- The seller sends the purchase by local postal or courier service to our address. If necessary, we can collect from the supplier on our own.
- Upon receiving the delivery, we check its completeness by comparing it with the delivery note. If you are shopping with multiple sellers, our warehouse staff will carefully pack all the items together (if space permits) and prepare for shipping.
- Together with the nearest formed consolidated cargo, your order is sent to Moscow.
- Upon arrival at our capital terminal, the departure is waiting for the recipient or is transferred to another transport company– to the Veller partner, for further transportation within the Russian Federation.
"Weller" - prompt express delivery of goods from Europe
Veller Cargo is pleased to offer you a unique service - express delivery from Italy to Russia. The transportation time is only 4-5 days (this is at least twice as fast as other services). We always try to fulfill orders as quickly as possible and we have all the possibilities for this: our own fleet of vehicles, a network of representative offices and warehouses in Europe, a staff of experienced employees, including logisticians and customs specialists. Due to the large number of orders for the transportation of goods and goods, transport is dispatched every day.
Express delivery from Italy to Moscow is an inexpensive and convenient opportunity to send a parcel of any volume and content (except for items prohibited for import/export) as soon as possible. For comparison: the famous worldwide courier mail services claim about the same time, but the cost of their services is 2-3 times higher.
If you want to purchase a product in one or more stores and are looking for an inexpensive and urgent delivery method? Do you need to set up an exchange of documents with an Italian partner or supplier? Are you in Rome or Palermo and want to send a gift to your family in Russia? Or do you need? In all cases, choose our company, and you are guaranteed prompt service at a pleasant price.
Call or write to us, and our specialists will provide you with detailed advice about the service, calculate the cost, and compile a list of documents required for transportation and customs clearance. Trusting professionals represented by Weller, you make the right and profitable decision!
Offices around the world
Responsible employees
To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movement between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If there are any difficulties with the statuses on English language, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the parcel status is "the item pre-advised" / "E-mail notification received" does not change for several days, this is normal, you can read more by clicking on the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.
If your previous orders arrived in 2-3 weeks, and new package rides for more than a month, this is normal, because. parcels go by different routes, different ways, can wait for sending by plane 1 day, or maybe a week.
If the package is out of sorting center, there are no customs, an intermediate point and new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. For it to appear new status, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
AT this moment in China and around the world, the coronavirus is actively spreading, for this reason, air exchange is very limited and the delivery of parcels is slower than usual, but as of March 1, 2020, postal exchange with any of the countries has not been (completely) suspended.
Do not worry if the status of the mailing / order does not change for 1-2 weeks and is in the state:
- Treatment
- Awaiting shipment
- Sent to destination country
- Export / Export international mail
- Import / Import international mail
While the protection is in effect, wait and don't worry, if the order is not in a hurry, you can even extend the protection period.
Keep track of the order protection counter, and if the package has not arrived within the time specified in the order details, extend the protection period or open a dispute.
P.S. Do you have anything to add to this section? Write to [email protected] website
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The Italian Post is the largest infrastructure in Italy, which operates in the field of delivery, supply, economy, financial and insurance services. Tracking Italy Post by number or receipt is necessary so that the sender or recipient gets rid of the worries associated with sending goods. The service offers its products and services for citizens, businesses and government controlled. The company adopts its own multi-channel approach, which allows it to work with each client individually. Italy Post has large network within the country and abroad - the company has 12845 post offices and more than 30 thousand postmen.
Technological platforms and logistics in the country allow the Italian Post to play a major role in the process of economic and social development countries. This happens thanks to modern services based on customer needs and social change. Italy Post is always attentive to environment and to sustainable development issues. Poste Italiane is committed to reducing emissions and combating pollution through renewable energy and choice Vehicle with low environmental impact.
Caring for clients
Tracking Italian Post items by identifier is now an integral part of ordering, which will allow you to monitor the status of the cargo from anywhere. For verification, only one thing is needed - the tracking code, which is issued to the customer by the buyer, is indicated on the sales receipt or on the order page. In order to track the parcel of the Italian Post by number, you should go to the Internet resource and enter the number in a special line. After these simple steps, you can get detailed information about the location of the parcel. For greater convenience, you can connect automatic alerts for free, which will be sent to mobile phone or email immediately after a change in the status or location of the shipment.
The Italian Post takes care of its customers - now you do not need to look for a post office to place an order. The service has introduced a new mobile application, with which you can always:
- check Italy Post tracking by postal id number wherever you are,
- send an order - registered letter, telegram, parcel,
- pay for the ballot
- get answers to your questions.
Always available
Online tracking of Italian Post items by track number is a part of the delivery that will allow you to be calm. The focus on innovation and people has enabled Poste Italiane to achieve significant success, in particular in the financial and insurance sectors. Italian Post is projected to be number one among insurance companies operating in Italy. Italian Post strives to improve by introducing new technologies, developing digital applications, focusing on the latest scientific developments. Mobile app will allow you to scan data for paying for the newsletter using the camera on your device, check the status of shipments (package). If you want to go to the branch but do not want to stand in line, you can book a digital ticket in two clicks. You can also use the app to find post offices, mailboxes and Postamat ATMs near you.
Poste Italiane is a post office in Italy that has monopolized all postal operations in the country since 1998. All shipments, issue of stamps, correspondence and printed periodicals take place there through this system.
Italy is home to fashion shows, shopping and the global sales season. Thanks to organized delivery Poste Italiane parcels can also be received in our country. Every lover of Italian brands has a chance to buy the branded item of his dreams without spending money on flights and accommodation.
Poste Italiane: tracking mail and sending correspondence
Thanks to the well-established system and the responsible approach of employees, every person in the world can now not only order the product they like, but also track Parcel Poste Italiane. Our service will help you with this.
The rating of the Italian Post is high, and the delivery always takes place in the shortest possible time. The average duration is 2-3 weeks. Customer reviews about the work of the Italian Post are mostly favorable: people praise not only the fast delivery, but also the quality of the service and the safety of the parcel. Poste Italiane: track code and its format For each parcel, small package or parcel, the Italian Post assigns a unique code. In terms of format, it is a set of letters and numbers that are not repeated with other items sent in the last year.
The Poste Italiane company allows tracking the order precisely due to the presence of the track code. It is reported by the seller, who collaborated with the postal organization. On our resource, everyone can find out the location of their order or postal item. We have tried to make this process as simple and convenient as possible for all visitors.
Poste Italiane: track the parcel by number
To track your Poste Italiane shipment, you need to find the track code for your order and retype it in the tracking field. Click on the button and you will find out where the parcel has already been and at what point of collection and sorting it is now. This can be done every day to know exactly how the delivery service works and whether the workers are efficient.
The first few days after the order are usually given to the store employees for processing and shipping, after which you can regularly check the status of your precious package. This saves time and nerves, and most importantly, this service is free for those who know the track code of the package.
The Italian Post is considered one of the oldest in the world. The idea of its creation belongs to Emperor Augustus, who in ancient times founded a public state system mail - cursus publicus. The modern format of this service appeared in the second half of the 19th century after the unification of the Italian state.
History reference
You can track the history of Italian mail since ancient Rome:
- On the initial stage for private and government purposes, special stations were used, between which messengers ran. A little later, Emperor Augustus created an extensive network of "cursus publicus", which performed the function of providing communications in the state.
- In the Middle Ages, the courier service was represented by traveling monks. Corporations of professional messengers began to appear at universities. In the XII-XIII centuries, messengers from the universities of Naples, Bologna, and Salerno were held in high esteem.
- In the 15th century, representatives of the Taxis family from the city of Bergamo attempted to create the first full-fledged postal service. The main message delivery route was Brussels-Vienna-Italy.
- In 1850, Count Camillo Cavour made a proposal to reform the postal service in the image and likeness of other European countries. The reform began to be implemented already in 1851.
- In October 1874, Italy signed the Universal Postal Convention. In 1917, it was the Italian postal service that issued the world's first airmail stamp.
The modern post office is a symbiosis of post office, bank and store.
What you need to send a parcel to/from Italy
The procedure for sending a parcel from Russia to Italy and back is not too complicated. If you need to forward the shipment from Russian city to Italian, you can use the services of the Russian Post (PR). To do this, you need to find a branch that deals with international shipments and study the rules:
- a parcel up to 3 kg is packed in an envelope, bag or paper;
- heavier loads are sent in a box, the maximum weight is 30 kg.
- Securely pack the items being shipped.
- Come in and arrange the shipment (fill out the declaration and pay for the service) or come to the office with the parcel and arrange everything on the spot.
- The part of the form that concerns the recipient must be completed in Italian (address, last name and first name). Be sure to indicate the value of the item. An example of filling out the form can always be found at the post office.
- Get a receipt from the postal employee, which will indicate the number, the so-called identifier, by which it will be possible to track the shipment on the Internet.
To send a parcel, parcel or letter to Italy, you can use the services courier services: EMS Italy, “MultiPost”, “Pony Express”. In this case, it is possible to call a courier to your house, who will arrange everything and pick up your cargo.
Delivery of goods from Italy to Russia can be carried out through the "Post of Italy" - Poste Italiane. The fastest way to reach the departure using the express service EMS.
Package requirements: no more than 30 kg, the allowable size is 225 by 150 cm. Anything over 2.5 kg must be packed in a box.
It is important to remember that things that are sent to Russia, Kazakhstan, Ukraine, Belarus or other CIS countries in the name of one person are subject to duty and require payment of a customs crossing fee.
What you need to do to send the goods from Italy:
- Come to the nearest branch of Poste Italiane and sign up for the electronic queue. Terminals are at the entrance, you just need to select the desired service and get a ticket. When your turn comes up, the number of the window to which you need to approach will light up on the scoreboard.
- Fill in the forms (in Italian), attach an inventory of things, indicate the details of the addressee.
In order to avoid difficulties at customs, it is necessary to describe the items being sent in as much detail as possible. You can not send medicines and food.
After all the formalities are completed, the service officer will issue a track number by which it will be possible to monitor the status of the shipment. The goods will reach the Italian border quickly, but crossing the rest of the way will take longer.
How package is coming from Italy or vice versa, you can find out on the Russian Post website. Just enter the parameters, for example, “Moscow-Italy, package weighing 10 kg”, and you will receive a response:
- regular shipping - 23-25 days;
- accelerated - 13-21 days;
- EMS - 5-11 days.
The courier service will do it in 2-11 days.
How to receive a shipment in Italian territory
There are two ways to pick up a parcel in Italy:
- at the post office, presenting the track number of the invoice and passport;
- in an automatic terminal located in the post office where the shipment was sent to you.
The second option was introduced back in 2013, but today this service is not available in all Italian post offices. To pick up the shipment at the terminal, you need to get a special barcode at the post office and enter the code on the screen that will be sent in an SMS message.
After the shipment arrives at the Italian post office, a notification is brought to the addressee. If within 5 days no one applied for the parcel, a second notice is sent. From this moment on, charges may apply for storage of goods.
The total period of stay of the parcel in the office is 30 days. After that, it can be sent to the sender at his expense.
This does not apply to letters and parcels: if they remain unclaimed, they are simply destroyed after 6 months.
How to track the package
Since the shipment will have to go a long way and cross several countries before it falls into the hands of the recipient, it would be nice to understand at what stage it is in any given period of time. Tracking of postal items is possible with the help of special tracker sites. To find out where your shipment is, you will need the invoice number (the barcode on the receipt).
You can use the following services:
- 1track.ru - here you can track any cargo that was sent by mail to Italy, Kazakhstan, Ukraine, China, Hong Kong and Belarus. The portal also makes it possible to find out where the order is located from online stores: Taobao, Aliexpress, Ebay and some others.
- track24.ru - reports the status of parcels sent only by Italian Post. If the cargo is not found by the track code, you can register on the site, and the system itself will start tracking the shipment as soon as information about it appears.
- postal.ninja - also allows you to track only those packages that were sent by Poste Italiane.
If you need to send a letter to Italy, you can follow it on the Russian Post website.
Track numbers used by Italian Post
Each parcel or courier delivery is assigned a unique number by which you can find out where the shipment is located. Letters usually do not receive such a code, and therefore any cargo can be tracked, starting with a small package.
The international identifier used by the postal service consists of letters and numbers:
- RT43658493IT - small package shipped from Italy;
- SA56743567IT - package;
- EE87656555IT - item sent by express mail.
The letters R and C indicate that the shipment has been registered. Everything sent by EMS has the letter E at the beginning of the code. The numbers in each case make up a unique code. The letters IT are the country of departure.
Shipment statuses
Depending on the stage at which the parcel is located, it is assigned a certain status that will inform about its movement:
| Track request result | Translation |
|---|---|
| In lavorazione presso il Centro Scambi Internazionale | Currently being processed at an international shipping point |
| In lavorazione presso il Centro Operativo Postale | In processing at the postal center |
| In transito presso il Centro Operativo Postale | Located on the way to the postal center |
| In corso la verifica doganale | Undergoes customs clearance |
| In transit | On my way |
| Segnalati problemi durante la verifica doganale per fattura mancante | There were checks at the customs checkpoint with an invoice. |
| In consegna | Delivery expected |
| Consegnata | Delivered |
| In lavorazione | In processing |
| Mancata consegna per destinatario assente | Unable to deliver to recipient |
| In restituzione al mittente | Return to sender |
| Restituzione al mittente per documentazione doganale incomplete | Returned to sender due to incomplete customs documentation |
| Verifica doganale conclusa | Customs check completed |
| Mancata consegna per dati incomplete | Delivery not possible due to incomplete data |
| Mancata consegna per destinatario irreperibile | Delivery is not possible due to lack of information about the location of the recipient |
| Pronta per la consegna | Ready for delivery |
| Uscita dal Centro Scambi Internationale | Departed from the international center |
| In corso ispezione postale | In the process of postal inspection |
| Restituita al mittente | Returned to sender |
| Segnalati problemi durante la verifica doganale | There were problems at customs |
Contact details
All the information that is needed to send the goods contains the official website of the Italian Post. The following features are available on it:
- payment of receipts;
- shipment tracking;
- online registration of letters, parcels and parcels;
- money transfer.
Here you can also find out where to find the nearest branch and post office.
Post office hours:
- Monday-Friday from 8.30 to 19.00;
- Saturday until 12.00;
- Sunday is a day off.
The central branch in the city can work on Saturday and in the afternoon. The little ones close at noon.
Dropping the letter in the mailbox, pay attention to the inscription on it:
- per la citta - sending only within the city;
- per tutte le latre destinazioni - sending in all directions.
The inscription levata: ore ... indicates the time at which the seizure of correspondence takes place.
Results
Italian postal service originated in ancient times. Today it is represented by a well-developed network of branches, services, various kinds delivery. You can send a parcel from Italy at the post office, after registering it on the Internet. With the help of a special service, you can monitor its movement.
The arrival time of a shipment can vary from a week to three weeks, depending on the type of delivery (urgent or regular).
How to send a package from Italy: Video
