Pizza delivery is one of the most requested services in the world. major city. Millions of people in Russia constantly order this dish to their home or office. Thanks to such demand, a business can be opened and dynamically developed, despite the enormous competition. To work, you will need to draw up a pizza delivery business plan, an example of which we propose to study in this article.

Project Summary

Pizza delivery is common in cities with a population of 150,000 or more. The greatest demand is observed in megacities, where people have less time to cook food.

Planned to open small production and set up pizza delivery in a major city. To do this, you will need to rent a small room in a residential area of ​​​​the city, in the basement, purchase equipment, hire chefs and develop an advertising campaign to attract buyers.

Pizza delivery schedule: 24 hours a day, 7 days a week.

Delivery in the city: from 100 rubles.

Our target audience:

• People of both sexes aged 20 to 40 years old, married and non-family (70%) with low and middle income.
• Young people under 20 (25%).
• The rest (5%).

competitors in big city lots of. These are similar delivery companies, and stronger competitors - cafes and pizzerias. We will fight with competitors high quality pizza, prompt delivery and promotional offers.

The main risks of the project:

To reduce the risks to zero, you should draw up a pizza delivery business plan with calculations in advance and include anti-crisis amounts in the estimate to quickly resolve the difficulties.

Registration

It is necessary to start activities with registration with the tax authorities. For this type of activity, an IP certificate is required. We choose a simplified taxation system, OKVED codes 56 and 56.1 allow us to prepare and deliver food. It is also necessary to obtain permits from the SES, Rospotrebnadzor and the Fire Inspectorate. Technical cards must be registered, agreed upon and submitted to the SES.

The total cost of registration and permits will be about 10 thousand rubles.

Search for premises and purchase of equipment

The room for making pizza can be placed anywhere, because the main task is to deliver the finished product to the address. But it is still better to be located within walking distance from potential clients so that the pizza does not have time to cool down during delivery.

We will rent a semi-basement in a small residential area of ​​the city. It is necessary to make repairs in the room, check all utility systems. The choice of premises for the workshop is based on the condition of the premises itself: the presence of a working sewage system, good ventilation and the absence of dampness.

Rent non-residential premises in 20 sq. m will cost about 15 thousand rubles. Here you need to make a small cosmetic repair (you will have to spend about 20 thousand rubles). Don't Forget to Invest in Monthly Costs communal payments- this is about 5 thousand rubles a month. With productivity growth, these costs can double.

When drawing up a lease agreement, we pay the landlord immediately for 2 months. In total, the starting costs for the premises will amount to 60 thousand rubles.

To make pizza, you will need equipment that we will purchase second-hand. The main thing is that it be of high quality and in good condition.

Estimated equipment and materials:

Name	Amount, rub.
Forms for baking pizza	10 000
Roller, 3 pcs.	5 000
Rolling pin, 3 pcs.	2 000
Dough blades (set)	3 000
Dough storage container	5 000
Gastronorm containers	5 000
Boards, knives and other kitchen utensils	15 000
Tableware	20 000
Fridge	20 000
Oven (2 pcs.)	80 000
Additional expenses	35 000
fuel and lubricants	20 000
Total	220 000

Assortment and prices

Name	price, rub.
Pizza chicken/mushrooms	300
meat pizza	500
Cheesy pizza (4 cheeses)	500
Pizza "Margherita"	350
Pepperoni Pizza	400
Vegetarian pizza	300
Pizza "Assorted"	500
Pizza with seafood	500
Pizza with fruits	250
Pizza "Hawaiian"	500
Children's pizza	200
	800
	800
	800
Additives (doping)
The foundation	80
Cheese (1 kind)	80
Meat	80
Ham, sausage	80
Vegetables	50
Olives	80
Mushrooms	50
Sauces	50
Drinks 0.5	70
Water 0.5	50

We will form the cost of pizza and ingredients based on monitoring the prices of competitors. The price should initially be below the average, after about 3-4 months the markup will be increased to the average market level.

Staff

To cook delicious pizza, at first glance, you do not need much experience or any knowledge. But in order to cook high-quality pizza quickly, you cannot do without work experience and knowledge in this area. Therefore, when selecting staff, you should pay attention to the experience of cooks. We will hire two experienced chefs at a rate of 15 thousand rubles +% of sales and a courier (with piecework salary), which will deliver pizza to the customer. With an increase in the volume of orders, the number of couriers and cooks will quickly increase.

Employee cost estimate:

The entrepreneur will be directly involved in the production and administrative process. Do your own accounting, pay taxes, buy ingredients for the workshop and work on promotion. The courier is needed with personal transport (moped).

Marketing and Advertising

In the struggle for a place in the market, it will be necessary to constantly analyze competitors, their range, pricing policy and promotional offers. Initially, we will spend money on an advertising campaign: we will hold promotions and great offers, disseminate information by offline and online means.

Offline, we will work with the help of flyers, which we will distribute in places where the target audience is concentrated:

• Transport stops.
• Drivers of cars in traffic jams.
• Close to student buildings.
• In the park on weekends.
• In the business districts of the city.

• When buying 2 large pizzas - a magnet with a beautiful image as a gift (delivery number, calendar or thermometer on the magnet).
• When buying in the amount of 1,000 rubles - juice as a gift.
• With the third purchase in a week, a free cheese or chicken pizza.

• Group on VKontakte.
• Instagram account.
• Reviews and advertising on forums, in city groups, on bulletin boards.

Every month you will have to spend about 20,000 rubles on flyers, targeting and promotions.

Expenses and income

Here we will analyze the starting and monthly investments to create and promote a pizza delivery business. We will put indicative sales plans for the third month of operation and calculate the estimated profitability.

Starting costs

Monthly expenses

Income

In the first few months, orders will be single, respectively, the profit and profitability of the organization are minimal. During this period, an advertising campaign and word of mouth from satisfied customers will work actively. Therefore, we focus on good quality, fast delivery and customer loyalty system.

Indicative plan for the third month:

Name	price, rub.	Quantity	Amount, rub.
Pizza "Chicken/mushrooms"	350	30	10 500
meat pizza	500	30	15 000
Cheesy pizza (4 cheeses)	500	30	15 000
Pizza "Margherita"	350	20	7 000
Pepperoni Pizza	400	10	4 000
Vegetarian pizza	300	10	3 000
Pizza "Assorted"	550	20	11 000
Pizza with seafood	500	15	7 500
Pizza with fruits	250	5	1 250
Pizza "Hawaiian"	500	20	10 000
Children's pizza	200	10	2 000
Large family pizza "Meat"	800	10	8 000
Large family pizza "Cheese"	800	10	8 000
Large Family Pizza "Chicken/Mushrooms"	800	10	8 000
Additives (doping)
The foundation	80	10	800
Cheese (1 kind)	80	30	2 400
Meat	80	10	800
Ham, sausage	80	10	800
Vegetables	50	10	500
Olives	80	7	480
Mushrooms	50	10	500
Sauces	50	10	500
Drinks, 0.5	70	30	210
Water, 0.5	50	10	500
Outcome			117 740

Minus the cost of raw materials and taxes, our profit will be 80,000 rubles.

Determine the size net profit after deducting fixed costs:

80,000 - 55,000 \u003d 25,000 rubles.

Profitability is at the level of 50%.

The payback period for investments with a constantly growing number of sales by 15% monthly will be about 1 year.

Eventually

The pizza delivery business is very profitable, profitable and promising. Plans for this year- fully recoup all initial investments and invest additional investments in promoting the pizza brand. Next year, open a cafe with a familiar brand, add a variety of side dishes, snacks, dishes and drinks. Focus on the middle and high class client. On condition successful development cafe, it is planned to open a network in the city and beyond. Develop unique recipes and names of dishes, in the future, sell a franchise throughout the Russian Federation.

How to open a pizzeria from scratch? Step-by-step instruction

Pizza, fast food, Japanese cuisine - without these dishes it is hard to imagine the everyday life of a modern city dweller. All new cafes, bars, restaurants open here and there, it seems that they instantly grow out of the ground, like mushrooms after rain. Every year the market of public catering establishments grows by 25%. This figure scares novice businessmen who want to try their hand at restaurant business. However, fear is not always justified. For example, among cafe-pizzerias there are no clear leaders, major players, as, say, among fast food establishments. To the market of pizzerias for new players - the entrance is free.

Opening a pizzeria: is it profitable and where to start the process?

If you decide that you want to open a pizzeria from scratch, the first thing to do is determine what type of establishment it will be. The following options are possible: restaurant, cafe, pizza shop, pizza delivery.

Italian restaurant - the most complex and expensive project. It is costly in terms of renting, buying or building premises, equipping halls, and acquiring special equipment. The menu of the Italian restaurant includes a wide range of dishes, a large number of varieties of pizza. You will have to spend a lot of time and effort to create a menu and find trusted reliable suppliers, you will need to issue a license for the implementation alcoholic products, look for an unsurpassed chef (ideally, of course, an Italian) and impeccable administrators and waiters. But the successful solution of these issues will pay you back handsomely. This market is not as saturated as the cafe and bistro market, where you can quickly grab a few slices of pizza. There are good chances to find your circle of regular visitors. In addition, the payback of the business comes on average in 1 year.

Cafe-pizzeria - Requires much less financial investment. Demand for establishments of this type is huge, but the competition is great. You can build or rent a small room, a hall in a shopping center, open summer cafe- Lots of great options. Does not require a large number of personnel. But in this case, an extremely rigorous analysis of the market of competitors is necessary. The average payback period is 1.5 years.

Pizza shop (pizzeria-kiosk) - a popular direction that is developing by leaps and bounds. This is a small room, which consists only of a kitchen and a product distribution area. There may not be a hall for visitors at all, or only 2-3 tables will be placed in it - for those who want to have a bite to eat on the spot or are waiting for an order to be issued. In such establishments, pizza is prepared right in front of the buyer's eyes - in 15–20 minutes, or they take orders by phone or the Internet.

Pizza delivery - can be an independent type of business or combined with other types of pizzerias. The easiest option to organize, but it is also the least profitable of all. Requires well-designed advertising campaign. After all, visitors will not be able to get acquainted with the institution with their own eyes, advertising is required in the media, in entrances, elevators, attracting promoters, etc.

The first pizzeria was opened in Naples in 1738 and was called Antica.

Currently, there are about 500 stationary pizzerias in Moscow. The average payback for a pizzeria of any type is 1.5–2 years. With a competent organization, the business is profitable, the main thing is to approach its organization wisely, consult with knowledgeable people, turn to specialists.

We create a business plan for a pizzeria

Starting to develop your own concept, remember: the desire to realize the ideal model of the institution in your mind is not the best idea. As they say - the taste and color ... First of all, it is worth analyzing your financial capabilities, then assessing the demand and preferences of the mass consumer, and only then compare it with your desires and ideas.

A pizzeria business plan is necessary not only for you personally to detail your idea and find approaches to its implementation, but also to provide it to investors, partners, banks - if you ask for their help.

Here are the main points that should be written in any business plan:

• The name of the institution, its main idea.
• The target audience.
• Desired location.
• Design project.
• Staff staff.
• Pizzeria menu.
• Advertising campaign.
• Estimated opening costs.
• Expected financial performance.
• Expected payback period.

It should be noted that if you are drawing up a pizzeria business plan for yourself, it makes sense to describe in detail exactly how many and what kind of employees you will need, what equipment, furniture and utensils and in what quantity, what documents you will have to draw up. If a business plan needs to be presented to investors or creditors, one should elaborate on the financial and legal aspects, provide figures, statistics, and substantiate one's own forecasts.

Selecting and refurbishing

Usually, the selection and renovation of the premises is started after the idea, style and audience of the pizzeria are determined. However, this is another common rookie mistake. Picking up a room can be much more difficult than coming up with the concept of a cafe. Sometimes you have to adjust your initial ideas in accordance with the characteristics of the premises that you managed to find / buy / rent. Consider which option suits you best. Buying a property is a large one-time investment that is not available to every entrepreneur. But since about 40% of all monthly costs are spent on rent, you should clearly determine which type of property will be more profitable and affordable for you. Also, remember: a lease term of more than one year requires state registration with the City Registration Office.

The choice of the location of the institution depends on your concept. It is more profitable to open restaurants in the central areas of the city, and cozy small cafes will appeal to families, students, and office workers. So pizzerias will be in demand in residential areas, near educational institutions, business centers.

When choosing a room, it is important to consider not only its location, traffic, but also compliance internal design standards . So, a large kitchen is needed, divided into several workshops, a room for storing personal belongings of staff, a separate toilet room for employees. Important feature - electrical power of the room . For example, to put in an institution with a footage of 200-300 square meters. m a complete set of professional equipment, power supply should be at least 30–40 kW. It also needs to be taken into account How ventilated is the room? . The ventilation system must necessarily go to the roof, placing a pizzeria in the basement is unacceptable. If the pizzeria will be located in a residential building , then the room should have entrances and emergency exits isolated from the residential part of the building, have increased sound insulation. Other requirements for the institution can be found in the relevant SNiPs and GOSTs.

After you have chosen a room where you can open a pizzeria from scratch, you should decide on the design: engineering and technological, develop a design project, think over the exterior design of the establishment, signboard.

Choosing equipment

Equipment, furniture and utensils are selected based on the type and specifics of the pizzeria. For clarity, here is a list of equipment needed to open a small cafe-pizzeria, designed for 20 visitors, and indicate its cost.

Table. Equipment for a pizzeria

Name	Quantity (piece)	Cost, rub.)
pizza oven
dough mixer
dough sheeter
Refrigeration cabinet
Refrigeration chest
Refrigerated display cabinet
coffee machine
Juicer
Bar refrigerated cabinet
A set of tableware, cutlery	For 20 persons
Staff form	For 10 persons
Tables, sofas, chairs for the hall	For 20 persons

Introducing step by step business cleaning company plan: calculations, tables, tips, useful video.

♦ Initial investment: 192,000 rubles
♦ Cleaning company payback period: 14 months
♦ Project profitability: 25%

For housewives, this is a familiar routine. For a workaholic who disappears for days in the office - a nightmare. And for the owners of cleaning companies - the opportunity to earn money by helping others.

Opening your own business in this direction is not so difficult.

The main thing that is required of you is to create in order to outline the path of its development and receive the necessary investments from sponsors.

Why start a cleaning company?

Interesting fact:
The most expensive cleaning service is cleaning after a fire. Imagine how high-temperature smoke eats into walls and even the smallest cracks, which subsequently need to be cleaned with special devices and chemistry, taking into account all the techniques, as well as knowledge of what and how to clean, so as not to spoil and what not.

For a newcomer to the business, the idea of ​​starting a cleaning company is the perfect solution. First of all, because it will require a very small (compared to other ideas) amount of capital investment. In the future, you can always expand and develop.

But for starters, it is enough to have a set of cleaning equipment and desire. After all, even the entrepreneur himself can perform the functions of a cleaner!

Of course, in the future he will take over the managerial reins, and for this work he will hire other people.

No office is needed, because the work takes place on the territory of the client. And orders can be taken with only a computer and a phone.

There will also be clients.

More and more people prefer to shift their worries onto the shoulders of others, although they could perfectly manage on their own.

But why not take advantage of this for young and ambitious aspiring entrepreneurs?

Cleaning company business plan: planning

Business plan summary

The current business plan describes a project to open a cleaning company in Ryazan.
Project leader: Ivanov I.I.

Goals pursued:

1. Providing the population with high-level cleaning services using special equipment and high-quality chemicals at affordable prices.
2. Getting profit from a cleaning company.
3. Company organization with high level profitability.

Marketing section of a business plan for a cleaning company

Like all other types of public services, this one suffered a significant decline during the crisis period of 2008-2009.

On the this moment the situation has completely stabilized and there is a clear increase in demand for cleaning services.

In such advanced settlements as Moscow or St. Petersburg, the niche is almost completely occupied (excluding highly specialized areas). But in the city of Ryazan there is a place to open a new cleaning company.

Target audience of cleaning companies

If earlier the main audience was considered to be people exclusively with a high level of income, now the main contingent is represented in the current business plan by the following categories:

• income level – average and above average;
• men and women are roughly equal in proportion.

This is due to a decrease in prices for cleaning services and an increase in the pace of life in modern cities.

People are increasingly trying to shift routine matters onto other people's shoulders. However, despite the growth of this indicator among individuals, commercial organizations remain the main clients of cleaning companies.

At the same time, the distribution of demand for services according to the business plan looks like this:

• daily cleaning of premises, territories - 65%;
• cleaning after special circumstances (fire, installation of equipment, moving) and additional types services - 20%;
• garbage collection, snow removal from roofs, washing of glass vertical surfaces - 15%.

Advertising campaign

Although the market for cleaning services is growing, the number of consumers does not change significantly. This means that in the current conditions it is necessary to pay special attention to the advertising campaign.

It must be launched before the opening of the company and financed in sufficient quantities. When the organization reaches the payback level, it will be possible to spend smaller amounts.

And until this moment, you can use the following tools listed in the business plan:

• mailing from great deals potential clients among commercial organizations;
• creation and promotion of a cleaning company's own website;
• placement of advertisements in periodicals thematic direction;
• ordering uniforms for employees with the name of the company and a memorable logo to increase the level of recognition of the company.

Competitive advantages

In order for the organization to flourish and firmly occupy its niche in the service market, cleaning company business plan should contain such an item as competitor analytics.

You need to make a selection, which will indicate the names of firms, a brief description of the activity. And most importantly, you need to determine what ensures their popularity with customers.

Thanks to this analysis, you can make a list of competitive advantages.

The current business plan includes the following items:

• availability of exclusive services;
• attractive price-quality ratio;
• ordering special cleaning products from leading suppliers;
• modern cleaning equipment;
• high qualification of employees.

Services for a business plan for a cleaning company

For a full-fledged description of the future enterprise in the business plan, it is imperative to highlight the following question: what services will you provide to the population?

The list of options is extensive and may include such items:

• cleaning of residential premises and offices (after repair work, general, daily);
• care different types floors (parquet, granite, marble);
• dry cleaning of carpets and upholstery;
• washing glass and glass surfaces;
• care and maintenance indoor plants, yard lawns, lawns;
• snow removal from the roof.

The list in this business plan is far from complete and may be supplemented by your exclusive offers.

In addition, as your business develops, you can connect new, related areas.

For example, often cleaning companies are also engaged in the selection of household staff.

cleaning company staff

Guinness Book of Records:
A man named Terry Burrows entered the record book. It is considered the fastest window cleaner in the world. He managed to clean 3 standard office glass (meter by meter) in nine and a quarter seconds using a small mop and a couple of liters of water!

Even in large cleaning companies, as a rule, there is a need for only three positions: personnel officer, manager, cleaner.

At first, the owner can take on the responsibility of selecting specialists for the team. But a growing business will require you to hire an invited specialist who will devote everything to this process. free time and act more professionally.

Rarely any firm can do without a manager. This position is often referred to as an administrator. His responsibilities include monitoring the quality of services, purchasing goods and accounting for their consumption, coordinating the receipt and fulfillment of orders.

No matter how important the previous two positions are, the “backbone” of your cleaning company will be the cleaners. Contrary to popular belief, experience and special knowledge are very important for this employee.

You do not want to pay damages from the company's funds for an expensive carpet, spoiled by the inept cleaning of an employee, do you?

But their number is directly related to what load of orders you plan.

To start, it is enough to accept 3-5 people on the staff. Their salary and positions are specified in the business plan.

cleaning company equipment

As with any other project, quality professional cleaning equipment is of great importance for a cleaning company.

The standard kit, which should fall on every cleaner, includes:

• mop for the floor (flat mop);
• cart on wheels with a container for household chemicals and rags, a waste compartment and a wringer;
• scraper to remove dried dirt;
• special napkins;

Among the large equipment that is also worth buying for the company:

• a vacuum cleaner;
• window cleaning tool

If you plan to bet on the cleaning of industrial premises, offices, shopping centers, it will be difficult to do without a special scrubbing machine.

Its cost is quite impressive: 100,000-450,000 rubles. However, such equipment can replace several cleaners at once. In addition, the speed and quality of cleaning with its help definitely increases.

Specifications should be included in the business plan.

Cleaning company business plan: implementation

“It is difficult to say what is important in life. Life is meaningless on its own. You just need to find something to do to occupy this gap between birth and death. What is the meaning of life? Yes, he is not. Having children is a reproductive function, it lies outside of us. What to strive for? Some quantitative factors hardly motivate a person. Don't eat two breakfasts. You have to find something to do. You just came up with some kind of game for yourself, and you play it.
Entrepreneur Sergey Galitsky

Schedule for opening a cleaning company

The opening calendar plan in the business plan of a cleaning company is drawn up both for investors and for the business owner himself.

It allows you to track who is responsible for what, whether you are investing in deadlines and gives you additional confidence.

The plan is drawn up in the form of a table:

The essence of the stage	1 month	2 month
Issuance of permits and registration
Conclusion of a lease agreement
Purchase of equipment and consumables
Hiring staff
Advertising campaign
Start of a cleaning company

Calculation of costs for opening a cleaning company

The most important section of any business plan is the calculation of financial indicators.

On their basis, one can judge the feasibility of opening a cleaning company, the payback period, and the required amount of investment.

Data on the money needed to open and maintain a business is best done in the form of a table. This makes the information easier to read and analyze.

Opening costs

Name	Cost, rub.)
Buying inventory	90 000
Ordering overalls for cleaners (two types of gloves - rubber and fabric, a pair of T-shirts, a branded cap and protective overalls) - one set for each	7 000
Office furniture	35 000
Washing machine	15 000
Office equipment	25 000
Documentation (permits, registration)	20 000

Based on the information in the business plan, it becomes clear that an entrepreneur needs to have at least 192,000 rubles to open a cleaning company.

Financial section of the business plan for a cleaning company

If a group of five people had similar skills, they would have coped with Mary-Ex (a huge building in London) in three days, while usually 200+ trained people will cope in the same time.

Monthly expenses

Name	Amount (rub.)
Premises for rent	20 000
Utility bills, phone bills	1 000
HR specialist salary	15 000
Manager salary	15 000
Cleaners salary (per person)	10 000
Staff development	4 000-20 000
Documentation	5 000
Consumables: stationery	500
Consumables: household chemicals	6 000
Advertising	2 000

Thus, the fixed costs for maintaining and developing the business plan will amount to at least 78,500 rubles.

P.S. Don't forget about unexpected expenses. Even if it seems to you that you have provided everything, include 5% for unplanned expenses in the finished version of the business plan. As practice shows, they happen in any case.

A detailed video about opening a cleaning company from scratch:

calculations, costs, net profit.

We take note.

Cleaning company business plan: payback

Based on these indicators and the established cost of services, you can calculate the approximate profit margin for the business plan. If you subtract them from him the amount of monthly expenses from financial section, in the end you get the amount of net profit.

Download a ready-made business plan for a cleaning company with quality assurance.
The content of the business plan:
1. Privacy
2. Resume
3. Stages of project implementation
4. Characteristics of the object
5. Marketing plan
6. Technical and economic data of the equipment
7. Financial plan
8. Risk assessment
9. Financial and economic justification of investments
10. Conclusions

The payback period of a business depends on this indicator and the amounts invested in the opening.

On average, the profitability of such a business is 20-30%.

Although a small capital is required to open a cleaning company, a lot of effort will have to be invested in each stage of the project. However, nothing comes to us in life by itself. And for the sake of a successful and profitable business, it is worth trying.

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Cleaning has established itself as one of the most successful business options with maximum profitability with minimal initial capital. With these advantages, the cleaning business has a variety of niches that can be chosen by both the cleaner and the cleaning organization.

Stages of starting a business

Initially, it is worth deciding whether you will be a lone cleaner or immediately want to open a cleaning company with minimum staff in 10 people. Although there are cases when the cleaner started on his own and gradually expanded his business, having learned all the secrets of cleaning from experience.

Niche choice is an interesting question! If you are still thinking about your own company, then the niche is of decisive importance and depends on your initial capital:

• Window cleaning is one of the main parts of the cleaning business. For cleaning facade windows, e.g. office space owners often seek professional help. Climbers and special equipment are required to wash them.
• Carpet cleaning, dry cleaning - the most popular method of earning in cleaning.
• Cleaning of premises after repair or construction works.
• Cleaning work in private premises.
• Cleaning in offices and large industrial premises.

If you decide to seriously engage in a cleaning business, there is good news: no special permits or licenses are required.

To open a cleaning company, you need to go through the following steps:

1. Will take a pass state registration for registration legal entity.
2. From a legal point of view, it is necessary to draw up job descriptions for your employees; contract for the provision of cleaning services; flexible price list (so as not to shock customers with exorbitant prices or, conversely, not to underestimate “self-esteem”); offer and business cards (advertising is the engine of progress); routing object cleaning.
3. Documentation needed to maintain accounting your organization: estimate, invoice, invoice, approved payment procedure wages and, accordingly, the delivery of tax and accounting reports.

How to recruit staff?

You calculate the staffing depending on the objects for work: if the plans include small office premises and private houses, then 10 people are enough to start, in addition to the director:

• Accountant. Here, an employee in one person is desirable, who will maintain both personnel and accounting, it is even better to hire him as a part-time job.
• Lawyer. Again, depending on the state of the company and the volume of services it provides.
• Documentation and Engagement Manager potential clients.
• Cleaners, who ideally should have the appropriate uniform with the company logo.

cleaning company clientele

At the dawn of discovery own organization in the field of cleanliness, you need to think not only about documentation and personnel, but also about the clientele. For good start business, you must have potential customers, or at least know about their consent to joint cooperation.

You can start your search for clientele by applying an integrated approach:

• If you have a fax, you can send it to businesses that may be in dire need of your professional help: restaurants and cafes, shops, medical facilities.
• Your manager can call potential clients.
• Business cards can be left in places attractive for business, for example, in a cafe or at the reception of private clinics.
• Advertise your establishment in institutions that companies apply for recruitment, such as an employment center or recruitment agencies.
• If an organization is created large enough or plans to further increase turnover and sales, it makes sense to create a website and subsequently order advertising in search engines.
• Promotion can be organized on thematic forums, in groups of popular social networks.

Relatively recently, a rather new line of business appeared in Russia, which has been dynamically developing in the West for more than a decade and has received recognition from numerous customers. These are companies that provide cleaning services. An example of such activity is a cleaning service for private and corporate premises. Gradually, in our country, cleaning services are becoming more and more in demand. After all, the cleanliness of an office or apartment is a prerequisite for the normal conduct of business or residence.

The concept of cleaning

The first high-quality cleaning companies appeared in the markets of America and Europe. They quickly took the place of unprofessional services.

In plain language? The very word for this service, appeared with us relatively recently. It comes from the English word cleaning, which in a broad translation means the adoption of a set of measures by which cleanliness is ensured. shopping malls and offices, hotels and apartments, cottages, etc. This action means work, the result of which is the absence of any pollution, stains, debris and unpleasant odors on both the horizontal and vertical surfaces of the premises.

Why is cleanliness necessary? The answer to this question is clear to everyone without any further explanation. First of all, it is the health of the people in the room. However, if we take, for example, office cleaning, then cleanliness here has another, image side.

Often appearance an office cleaned to a shine can play an important role in making the decision necessary for the company, as it will gradually be associated with purity of intentions.

What is included in cleaning?

Professional cleaning is not just washing. This is a rather complicated process, which is the adoption of comprehensive measures that contribute to the cleanliness of the premises. Of course, washing windows, as well as other glass objects, is done with water. But at the same time, the cleaning company provides its service using a fairly wide range of equipment and devices. This includes special equipment that allows cleaning surfaces under pressure, and special means necessary to eliminate specific stains.

For example, chewing gum from pile covers can only be removed by freezing. Cleaning companies use a temperature-reducing spray for this purpose. And there are many such solutions.

Main list of services

What does a cleaning company do? If we are talking about cleaning residential premises, then the owners of private houses and apartments can count on the following:

1. rooms. This professional work includes washing floors and furniture, bathrooms and kitchens, armchairs, carpets, etc.
2. General cleaning. In this case, moving away cabinets and other furniture, washing windows, and cleaning baseboards is added to the standard list of services.
3. Cleaning of premises after repair work. Cleaning companies take on a lot. This is not only a complete cleaning of an apartment or house. They provide services for the removal of construction waste, as well as for cleaning up contamination formed during the work with plaster and paint.
4. Cleaning up after a fire. These are cleaning services from burning and soot. After the work performed by the cleaning company, the premises will completely get rid of the consequences of this disaster.

In addition to apartments and private houses, offices need professional cleaning. In such cases, the cleaning company can provide their daily cleaning services. It should be borne in mind that all employees of such a company are previously instructed on how to properly care for the office equipment located in the premises.

In addition, the cleaning company offers the following services:

• Washing front windows. If these are stained-glass windows of multi-storey buildings, then industrial climbers who have sufficient experience and skills in working in such conditions are working on the task.
• Care of the external area outside the building. This refers to the washing of facades, as well as the care of landscaping and storm drains.
• Cleaning of warehouses, which implies the complete cleaning of premises from pollution.

Idea for business

Many people who work in conventional organizations are often dissatisfied with the feeling of the very stability that is impossible without the daily performance of the same duties. This routine does not lead to financial satisfaction either. There is no particular change in living conditions even during those periods when the employer slightly raises wages. Those who are not satisfied with their lives sometimes decide to open their own business. From the implementation of the planned project, a novice entrepreneur can receive 3-4 thousand dollars a month, depending on the direction he has chosen. And here it is worth considering the question of how to open a cleaning company, since this event is quite promising, not complicated and does not require large financial costs.

Such an entrepreneurial idea is quite simple. The cleaning company takes money from companies and individuals for services that they themselves are not able to perform.

Choice of locality

Many aspiring entrepreneurs invariably face the question of how to open a cleaning company from scratch. And for this, you will need to develop a project for this event, which is a business plan for the future company. It should begin with a description of the industry and the situation that has developed in the locality chosen for work.

To date, the cleaning direction is not yet fully mastered. That is why the level of competition here is not too high. However, everything will depend on the city. And in this case, it is worth considering the rating of cleaning companies offering their services in this locality.

So, in megacities, the competition rate sometimes rises to 80%. And if we turn to the consideration of the question of how to open a cleaning company in small town, then there are no such problems. However, other obstacles can stand in the way of an entrepreneur. After all, in a small town there is hardly a mass demand for such services. And it will also deprive the company of profits, even in the absence of competitors.

Making a case

How to open a cleaning company from scratch? To do this, you need to go through some stages of organization own business. First of all, the company must register with the INFS. When choosing organizational form the best options will be USN or JSC. True, in this case it will be necessary to check the observance of certain conditions. So, when attracting investors, the share of capital invested by them should not exceed 25%. In addition, you will need to plan the annual amount of total revenue within 60 million rubles. The staff should not exceed one hundred employees.

Only if these conditions are met, registration with the tax authorities will be successful. After that, you will need to register with the Pension Fund.

Room selection

The business plan of the cleaning company should consider the issue of renting the building necessary for the operation. A novice entrepreneur should keep in mind that for such a company, the classic look of the office will be clearly inappropriate. The room should be selected in such a way that specialized equipment can be stored in it. There should also be an office for the head and accountant. There must also be a shower room in the room. An entrepreneur does not need a separate room for meeting with clients. After all, the assessment of the scope of work will be given directly at the facility.

Anyone who decides for the first time the question of how to open a cleaning company should keep in mind that the layout of the rented building should include a hall and a dressing room, a bathroom and a shower room, an office and a storage room. Based on the specifics of the work, you can ignore the location of the office. This will allow you to save on rent and choose a suitable building for yourself somewhere on the outskirts or in industrial areas. The main thing is that all the necessary communications come up to it and it is equipped with a good entrance.

What to do next in order to resolve the issue of how to open a cleaning company? For rented premises, you will need to conclude agreements with organizations involved in the maintenance of ventilation ducts and garbage disposal. The office needs a fire alarm.

It is worth remembering that all of the above procedures are a very lengthy process, so you should not delay them.

Purchase of equipment

What do you need to start a cleaning company? On the initial stage this business is not very costly. The main financial investments go to the purchase of equipment. However, you should not purchase it until the first orders have been received. After all, cleaning is a rather specific business. Depending on the services chosen by the customer, there may be a need for a variety of tools. That is why, for starters, it is worth talking with potential customers, having decided on the assortment. necessary equipment and its cost.

So, washing the windows of a business center, as well as other high-altitude work, will require more than one hundred thousand rubles for the necessary devices. But to provide staff with equipment for cleaning office space and other buildings, a much smaller amount will be required, within a few tens of thousands.

The business plan of a cleaning company should consider a list of the most necessary equipment that will be needed to provide services in the first place. This list includes:

• two sets for washing windows;
• two two-bucket wringer carts;
• small implements such as mops and buckets, sponges and dustpans;
• two scrubbers;
• rotary single disc cleaner;
• polisher;
• device for industrial carpet drying.

The above list can be slightly adjusted by the entrepreneur himself. In addition, equipment can be purchased gradually. However, for those planning to take large corporate orders without the availability of the above equipment, it will be simply impossible to provide such services.

How to start a cleaning company? To do this, you will need to remember in the business plan and some details. Thus, it is important to consider the costs required for the purchase of professional cleaning products manufactured by well-known companies. Their list should include both universal household chemicals and substances that have a narrow range of activities. In general, an entrepreneur should count on 150-200 thousand rubles. investments.

You will need to find a driver with a personal minibus. After all, for work it will be necessary to transport a floor cleaning machine and industrial vacuum cleaners, and other equipment.

When buying equipment, do not forget about office equipment. It will consist of two computers, a multifunctional printer and a mini-ATS. To the list additional equipment you will need to bring in work tables for the accountant and director, kitchen equipment, several chairs and wardrobes for the locker room.

Recruitment

How to open a cleaning company? The business plan of the proposed project will also need to reflect the nuances that should be taken into account when forming the staff. At the same time, it is worth considering the specifics that the work will have, as well as the format of the company's activities. So, only women can be considered among candidates for employee vacancies to perform only current and general cleaning of private housing and offices. If the company plans to carry out seasonal landscaping or cleaning the premises after repair work, then men will be needed. And there should be as many of them as there are women.

The staff of a company that will offer customers a wide range of services should include:

• two cleaners;
• two assistants;
• a foreman who simultaneously performs the work of a driver;
• accountant.

At first, the entrepreneur must take over the overall management of the company and communication with customers. Over time, it will be possible to include two managers in the staff.

Given the specifics of the company, preference should be given to people under the age of 45. The only exceptions are the foreman and accountant. Candidates must be polite, sociable and necessarily responsible. It is also important that they are able to learn quickly. This will allow the company to apply novelties that constantly appear on the cleaning services market.

Business promotion

Under what conditions can one expect effective work cleaning company? In addition to accounting for all upcoming expenses, you will need to pay great attention to advertising. Only a large-scale campaign can significantly raise the rating of cleaning companies. It may include the production and distribution of flyers in transport and on city streets, as well as in business centers. Pylons and boards located on the streets of the city will contribute to attracting private individuals. Information about the company can also be placed by reference agencies. It would also be appropriate to create a website.

To attract permanent large customers will require a lot of effort. It will be necessary to consider potential customers among megastores and large enterprises. At the same time, it will be necessary to periodically hold negotiations with each of them regarding permanent cooperation. However, it should be borne in mind that not every leader large firm will decide in your favor. To do this, you need to achieve a certain fame. At first, it is worth considering cooperation with small offices. And then gradually expand the circle of customers. Good luck!